HFS PODCASTS

In this edition of Unfiltered Stories, Reetika Fleming, Executive Research Leader, and Saurabh Gupta, President, Research & Advisory Services at HFS Research are in conversation with Narasimha Kini, Executive Vice President, and Anita Mahon, Executive Vice President and Global Head of Healthcare at EXL about the idea of data-driven finance. HFS, in partnership with EXL, reached out to 207 F&am...

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Dharmendra Patwardhan, Global Head of Intelligent Supply Chain Operations at Capgemini Business Services, Matthew Spooner, Head of Industry Thought Leadership at Kinaxis, and Kevin Nash, SVP Global Integrated Logistics at Kuehne + Nagel to discuss what is the future of supply ch...

In this edition of Unfiltered Stories, HFS Chief Strategy Officer Don Ryan is in conversation with Brajesh Jha, SVP and Global Head of Media, Publishing, and Entertainment at Genpact to discuss how the focus of media companies in the last 6 to 12 months has shifted to operations transformation from content generation. Brajesh is responsible for sales, delivery, innovation, and c-suite relationship...

In this edition of Unfiltered Stories, Reetika Fleming, Executive Research Leader, and Saurabh Gupta, President, Research & Advisory Services at HFS are in conversation with Kris Koneru, Strategic Business Practice Head, Sourcing & Procurement at Infosys BPM about the future of procurement. What is the future of procurement’s role in driving new value? What are the hurdles? And what are th...

In this HFS Videocast, Rohan Kulkarni, Practice Leader, Healthcare and Life Sciences at HFS speaks about improving women’s primary care with Gloria Lau, Co-Founder & CEO, and Dr. Mary Jacobson, MD & Chief Medical Officer at Alpha Medical. 6 in 10 women in the US have a chronic condition of which 1 in 10 do not have a healthcare provider or do not have regular health check-ups. Access to ca...

Gregg Antenen witnessed contact center staff break down in tears of frustration as they grappled with the multiple CRM and other data sources, they were expected to jump between in order to solve their customers’ issues. Observing that reality led him to found Vistio - a workflow-oriented solution that allows contact center agents to navigate their interactions with customers more easily. Vistio p...

In this HFS Videocast, Rohan Kulkarni, Practice Leader, Healthcare and Life Sciences at HFS, and Leah Sparks, CEO at Wildflower discuss innovations that are helping improve maternity health. Women die in childbirth in the US at up to 3X the rate of other developed countries and preterm births are more than 50% higher than in other OECD countries while more than 2M women of childbearing age live in...

They won the HFS Hottest of the Hot Vendor title at the HFS Super Summit as Singularity Systems – but from now on the leading Intelligent Document Processing (IDP) vendor is going to be known as AYR.ai This videocast, featuring Chief Revenue Officer Scott Lee, reveals the thinking behind the new name – and how it was in part inspired by the video they used in their pitch to win Hottest of the Hot...

On this HFS Videocast, Reetika Fleming, Executive Research Leader, and Divya Iyer, Associate Practice Leader at HFS walk us through the HFS CFO F&A Service Providers Top 10, 2022 — and exactly what it covers and finally, reveal the notable performers in the Top 10. You can read this Top 10 at https://www.hfsresearch.com/research/hfs-top-10-cfo-fa-service-providers-2022/

In this edition of Unfiltered Stories, Ralph Aboujaoude Diaz, Practice Leader at HFS connects with Ben Rayner, Head of Analytics and Process Optimisation at Citi Enterprise Operations and Technology, Seng Yue Yau, Head of Digital Transformation and TBS IT at Takeda, and Rui Gonçalves, Head of Technology Consulting at KPMG Portugal & Global Low Code and Automation Lead to get their insights &am...

On this special Fireside Chat, HFS CEO Phil Fersht is in conversation with Sunil Mittal, CEO at Movate where Sunil shares the big news of rebranding and renaming CSS Corp and the overall rebranding journey. Phil and Sunil cover a range of topics, including: What’s the new name of CSS Corp and why did you rebrand it? What does the new name signify? What is the vision behind the directly on-demand a...

AuraQuantic is as close to a low-code (they would say no code) platform as any we’ve heard a client attest to. Often described as an iBPMS (intelligent business process management system), the platform has approximately 100 employees and has amassed about 9 million active users across 27 industries. AuraQuantic partners with various system integrators (SIs) and business consultancies including Acc...

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Sumit Dutta, Principal/Partner, Americas Co-leader Supply Chain & Operations at EY, and Matthew Burton, Partner, EMEIA Supply Chain and Operations Leader at EY to discuss the most talked topic the supply chain, its challenges and the way to deal with it. Saurabh, Sumit, and...

In this HFS OneOffice Awards Videocast, Sam Duncan, Practice Leader at HFS Research, talks with Sandeep Arora, Vice President at Sysco Business Services, and Rajeev Girdhar, Global Relationship Manager at Genpact about their OneOfficeTM Award win in Data and Decision category and overall journey. Sam, Sandeep, and Rajeev cover a range of topics, including: The unexpected issues, benefits, or learn...

On this special Fireside Chat, HFS CEO Phil Fersht talks with Avinash Misra, CEO at Skan.ai about the evolution, digital journey, and future strategy of Skan.ai Phil and Avinash cover a range of topics, including: Why is process intelligence such a topic of the area at this moment and why should people care? What is process intelligence? What’s the link between RPA and process intelligence and whe...

In this fourth episode of Up Close, Mark Reed-Edwards talks with our healthcare and life sciences practice leader at HFS, Rohan Kulkarni. Rohan looks back on the past few months and shares what he has published right up to the most recent research on HFSResearch.com . Highlights of some recent work in Healthcare & Life sciences include: The release of the bi-annual HCP Top 10 with 18 service p...

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Dan Burnett, Executive Director at Enterprise Ethereum Alliance to discuss the usage of public blockchain in enterprise use cases. Saurabh and Dan cover a range of topics, including: What is Enterprise Ethereum Alliance and what’s its mission? What does success mean to Enterpris...

In this edition of Unfiltered Stories, Joel Martin, Research Leader at HFS connects with Srini Thiagarajan, CTO at Cognizant Application Services, Aurimas Adomavicius, Head of Product at Cognizant Digital Engineering, and Saleha Williams, Global Head of Strategy at Cognizant Application Services to discuss what is driving application modernization efforts, challenges, and stories from the front li...

We need greater visibility and collaboration In this edition of Unfiltered Stories, Josh Matthew, Practice Leader at HFS connects with Sheri Hinish, Global Sustainability Services and Alliances Leader at IBM, and Janina Nakladal, Global Director of Sustainability at Celonis to discuss about supply chain and sustainability and the connection between them. Sustainability is this massive systems-leve...

On this HFS Videocast, Mark Reed-Edwards, Chief Marketing Officer, HFS is joined by Josh Matthews, Practice Leader, HFS to discuss the HFS Sustainability Services Top 10, 2022 which was released recently. Josh walks us through the HFS Sustainability Services Top 10, 2022 — and exactly what it covers and finally, reveals the notable performers in the Top 10. You can read this Top 10 at https://www....

A “need for speed” is accelerating low-code adoption. Ninety-five percent (95%) of enterprises surveyed by HFS Research, in partnership with Infosys, have either adopted or are trialing low-code or no-code solutions. Joel Martin, Research Leader at HFS talks with Susan Rousseau, Global Head of Digital Strategy and Emerging Business at State Street Global Markets, and Himanshu Arora, Global Sales H...

Decimal has already conquered the Indian BFSI sector – with 7 out of the top 10 banks among customers for its mobile-first low-code app platform. In this latest HFS OneOffice/OneEcosystem Fireside chat, Decimal President Yogesh Sharma pulls up a chair with HFS Practice Leader David Cushman and reveals plans to take on North America. The journey will include shifting the company HQ from Gurgaon, In...

A population health-based mental health approach is a credible way to improve mental health Mental health is a broad term that incorporates various conditions and diseases of different severity such as depression, attention deficit disorder, bipolar, schizophrenia, and more. In 2020 1 in 5 in the US experienced a mental illness while 1 in 20 experienced a serious mental illness and another 1 in 15...

In this edition of Unfiltered Stories, Saurabh Gupta, President of Research & Advisory Services at HFS connects with Oscar Elizondo, Global Enterprise Services VP at CEMEX, and Khalid Siddiqui, Partner, Global Offering Leader at IBM to discuss the insights and perspectives on the future of the industry, power of technology, and solutions of the future. Oscar Elizondo is an executive with more...

On this HFS Videocast, we talk with one of the authors of the HFS Capital Markets Services Top 10, 2022, Elena Christopher, Research Leader which was released recently. Elena walks us through the HFS Capital Markets Services Top 10 — and exactly what it covers and finally, reveals the notable performers in the Top 10. You can read this Top 10 at https://www.hfsresearch.com/research/hfs-top-10-capi...