Heart-to-Heart with HealthCap

We've been hearing the term "immunity" a lot in the news lately. But when talking about immunity, there's another kind that has nothing to do with antibodies. In today's podcast, Christina Nechiporchik and Marc Feeney discuss legal immunity, and how it affects the senior living industry.

When an incident occurs, what do you do? Are you just running around putting out fires? Listen as HealthCap Risk Managers Patti Sweet and Donna Long explain the Root Cause Analysis process and why you should be doing it in your facility.

It's no wonder coronavirus is all over the news. With the number of cases of coronavirus at over 20,000 in China, the number of cases in the U.S. has now risen to over 10. Many of us in the Senior Living Industry are thinking about our community and wondering what we would do it the virus came to our facility. Is the typical infection control enough? In this episode, Peter Feeney and Angie Szumlin...

Of course, our #1 priority is providing great care for our senior living residents, but did you know that how you treat your caregivers will affect how residents are treated? In this episode, Peter talks with HealthCap Risk Managers Joy Schultz and Sherry Mastropietro on their experience in skilled nursing and long term care facilities and how "just being nice" can make a huge difference.

Listening to the news it seems that cyber-attacks are becoming more and more common. Is the Senior Living Community being targeted? What do hackers want? In today's podcast, Peter and Angie talk with James Gutierrez, Director of IT at HealthCap. Listen to hear what you should do and how you can mitigate damage if you are attacked.

During this end of the year episode, Peter and Angie talk about things you can do to get your employees recharged for the upcoming year.

Arbitration agreements are a hot topic in our industry. Many residents and their families may think of arbitration as waiving their right to a jury trial if there is a claim, but there are many benefits to them. In this podcast Christina Nechiporchik, Staff Attorney at HealthCap talks with Andrea DeLand, HealthCap Risk Manager and Manda Ayoub, Pomeroy Living's COO about the benefits of arbitration...

Every hour that a resident is in septic shock and not receiving antibiotics, their risk of death increases by almost 10%. Knowing the signs of sepsis and early diagnosis are key to fighting the infection. Peter Feeney talks with Risk Managers Cathy Angi and Cathy Hamblen about what to look for and what to do when you suspect sepsis.

For much of the country, winter is here (or will be soon)! What do facilities need to do to be ready? Is there anything you're not thinking about? Preparation is the key, especially for those southern states where winter doesn't strike often. In this episode, Peter talks with Angie Szumlinski about what to think about, how to prepare and what you should do if there is an incident due to ice.

The holidays can be especially stressful when loved ones are in a nursing home, long term care, or skilled nursing facilities. For families and facilities, early planning and preparation is the key.

What is the so-called "Red Hand Campaign" that was launched by CMS last fall? Join HealthCap CEO Peter Feeney as he talks with HealthCap Risk Managers Cheryl Wilcox, RN, CLNC, RAC-CT, and Dorene Spies, LNHA about the campaign, what it is, how it can affect facilities, and what to do if you receive a "red hand" icon on nursinghomecompare.com.

What does it mean for senior living providers to do the right thing when it comes to providing high-quality care? We share insight on staffing, family engagement and executing arbitration agreements. Join Peter Feeney, Managing Partner and Angie Szumlinski, Director of Risk Management as they discuss how doing the right thing pays off.