The Clinic Mastery Team
Grow Your Clinic
Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.
Be sure to visit the podcast's website and support the creator: www.clinicmastery.com
Author
The Clinic Mastery Team
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Podcast website
Latest episode
Oct 25, 2026
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Episodes
037 - Digital Marketing Techniques with Paul Ramondo 07.07.2018 44:49
This week, we have Paul Ramondo talking to us about all things digital marketing. He shares some of the best ways to target audiences or your ideal clients on social media, particularly through Facebook, and some tips on writing an effective copy that would speak to your audience. QUOTES FROM THIS EPISODE “[Digital Marketing] is about telling and targeting a story or targeting an offer on a platfo...
036 - Using Products to Enhance Client Experience (with Ryan Savitz) 04.07.2018 28:34
Jack and Ryan talks about various products used by clinic owners and how they can enhance the client experience within a health clinic environment. QUOTES FROM THIS EPISODE “Having that technology just gives your clinic that credibility.” “Having the tech gives you different options to show the patients. Let them decide what they want whether it’s a product, whether it’s an item that you want to s...
035 - Using LinkedIn to Grow Your Clinic with Ryan McCathie of Hunter Rehab and Health 29.06.2018 30:00
Ryan McCathie talks about his exercise physiology journey, how he networks through LinkedIn, and how it has helped his clinic achieve their goals. QUOTES FROM THIS EPISODE “Smell (clinic’s scent) has a great emotional attachment to patients, so we make sure our smell is quite regular.” “If one person’s asking it, there’s probably a dozen others that are thinking it, that have never gotten around t...
034 - Managing the Growth of Your Clinic with Michael Rizk 27.06.2018 16:48
Michael Rizk, owner and founder of iMovePhysio , is going to be giving us some tips on how to adopt to the fast-moving pace of your clinic’s growth. QUOTES FROM THIS EPISODE “We are often paralyzed by opportunity. We just say yes to everything. We’re fresh, new, we’re gung ho. And often times, we say yes to everything not fully measured or understanding the magnitude of what we’re taking on.” “My...
033 - Stephen King Talks About Movement Assessment Technologies (MAT) 21.06.2018 24:10
Stephen King from Movement Assessment Technologies (MAT) is all about providing tools for clinic owners to help them get objective, tailored assessments for their clients. Learn more about Stephen King, his MAT journey and the impact of their work extending to 21 countries in this episode of the Grow My Clinic podcast. QUOTES FROM THIS EPISODE "We're about creating experiences for client...
032 - Creating a Healthy Reward Structure 18.06.2018 10:17
An effective reward system could greatly boost team morale and inspire your staff to serve your clients better. That is why in this episode, we would not only be talking about bonuses and commissions, we'll also be talking about creating a whole systematic cultural approach towards rewards. QUOTES FROM THIS EPISODE "We think that people are motivated by money. But the truth is that most...
031 - Massage Chairs and Baristas: How Physio Fit Took Client Care to the Next Level 17.06.2018 36:36
Think you're extra? Andrew Zacharia and Peter Flynn from Physio Fit will share with us what it really means to go the extra mile for your clients. They'd go as far as buying massage chairs for their waiting rooms to hiring a barista for their clinic, just to make their clients have that amazing experience! QUOTES FROM THIS EPISODE "Just opening the door and waiting for people to com...
030 - Joey Coleman on Retaining Customers and Creating Amazing Client Experiences 30.05.2018 35:25
Joey talks about some of the amazing insights from his book, Never Lose a Customer Again , and gives us a fresh perspective on retaining customers, creating unforgettable client experiences and why it’s different from customer service, and how to differentiate yourself from a market full of low-priced and high quality services. QUOTES FROM THIS EPISODE “The title ‘administrative’ is not really the...
029 - Physitrack Features You Must Know and the Telehealth Space (w/ Marijn Kortekaas) 24.05.2018 24:26
“Technology, when used well, can free up a lot of time.” And so in this episode of the Grow My Clinic podcast, we’re going to show you more about what you can do with Physitrack, a software that encapsulates exercise prescription, outcome measures, adherence tracking, patient education, etc.. We are also going to explore the telehealth space and answer some of the common questions about it. Marijn...
028 - Chatting with Marijn Kortekaas from Physitrack 22.05.2018 24:04
This week, we delve into the personal and professional life of Marijn Kortekaas from Physitrack. He also shares about scent marketing, his previous job at Nike, and about the Physitrack app. QUOTES FROM THIS EPISODE On why Nike shoes are expensive: “When it comes to Nike, you see the amount of money they spend on sponsorship, of athletes. It’s all about connecting the consumer to an athlete and he...
027 - #JackHack: Using Binaural Beats to Improve Focus 17.05.2018 10:22
Jack talks about one of the things he does to keep his focus and his flow going, and it’s really simple - binaural beats. Curious about it? Give this episode a listen QUOTES FROM THIS EPISODE “We all know that multitasking is a MYTH.” “To be able to work on those high level tasks where you need creativity, you need focus, you need flow, alpha beats is where you need to be at.” MENTIONS Grow My Cli...
026 - Jack and Ben on Handling the Ebb and Flow of Clinic Ownership 15.05.2018 13:56
Jack and Ben talks about personal mastery, tips on how to find your flow, and how to deal with all the pressures that clinic ownership throws at you. QUOTES FROM THIS EPISODE “There’s an ebb and flow to this life of business ownership, which is a really interesting contrast to the life of a clinician.” “They’re doing a lot of things but they’re nt incredibly productive because they don’t have a cl...
025 - Gamifying Rewards and Recognition Using Bonusly 12.05.2018 12:12
Jack and Ben talks about rewarding and reinforcing your clinic’s values to your team members with an app called Bonusly. What it does is it encourages your team members to recognize one another and rewards any team member for when they’re living up to your values. QUOTES FROM THIS EPISODE “When was the last time you recognized your team in a systemized way according to your values?” “What Bonusly...
024 - Learn More About Cliniko with Joel Friedlaender 09.05.2018 29:14
Joel Friedlaender, founder of Cliniko, joins us this week for another episode of the Grow My Clinic podcast He’s going to be talking about his personal journey towards creating Cliniko, the advantages of doing remote work and having a remote team, and some new features Cliniko will be having in the future. We hope you enjoy this episode! QUOTES FROM THIS EPISODE “One of the fascinating things abou...
023 - Sarah Bartholomeusz on the Legalities of Running a Healthcare Business 04.05.2018 36:53
Sarah Bartholemousz of You Legal , a legal concierge service, joins us this week to talk all about the legalities of running a healthcare business. She shares to us some of the common legal problems clinic owners face, the pros and cons of partnerships versus having an incorporation, contractors versus employees, and so much more! She also shares her personal journey to starting You Legal and what...
022 - Exploring the Telehealth Industry with Karen Finnin 01.05.2018 33:35
Karen Finnan, founder of Online Physio , joins us this week for another episode of the Grow My Clinic podcast. She is a physiotherapist by trade and now practices all over the world using telehealth. She’ll be sharing to us her story, challenges and solutions she’s encountered in building her telehealth business, and the progress she’s bringing to physiotherapy and allied health in general through...
021 - Commando Steve on What Makes a Good Leader 26.04.2018 26:13
Steve Commando gives us some advice on personal development, leadership, business, and life in general in this special episode of the Grow My Clinic podcast. Steve “Commando” Willis is a qualified fitness coach who also became well known as a trainer in Australia’s Biggest Loser. QUOTES FROM THIS EPISODE “Pain, suffering and fear is real, but it’s not unique.” “If people really want to test themse...
020 - Read Data Better: A Cliniq Apps Crash Course with Hootan Mohseni 24.04.2018 24:38
Hootan Mohseni is back with us again at the Grow My Clinic podcast, and he’ll be giving us a crash course on how to use Cliniq Apps’ dashboard efficiently, so that we could read and interpret data better, and in turn give better service to our patients. QUOTES FROM THIS EPISODE “It’s not just about the data; it’s being able to analyze it in a way that’s meaningful to help you reflect on what’s hap...
019 - Personal Talk with Hootan Mohseni, Owner and Founder of Cliniq Apps 20.04.2018 24:39
Hootan joins us this week for a very inspiring episode of the Grow My Clinic podcast. He shares about his journey to founding Cliniq Apps, what he went through to get to where he is today, and what inspired him to start Cliniq Apps in the first place. We’re sure you’ll be getting gems from this episode! QUOTES FROM THIS EPISODE “If we’re gonna be sleepless with kids, we might as well be sleepless...
018 - Review of the Recent Clinic Mastery Live Training Event 17.04.2018 10:39
Take an inside peek at one of the recent live trainings we’ve done in Sydney! We’ve discussed a vast number of topics that can help your clinic get more bookings, from setting up the objectives for your site to designing an effective layout, we’ve got it all covered for you. I hope you find this episode really helpful! QUOTES FROM THIS EPISODE “You need to have a primary objective to your website...
017 - Listener Reviews, Positive Feedback for the Grow My Clinic Podcast (Thanks to Our Listeners!) 12.04.2018 4:11
This is a special episode on some of the positive feedback we have received for the Grow My Clinic podcast. Thank you so much for your support, and we look forward to giving you more amazing episodes in the future! FEEDBACK FROM LISTENERS “Awesome guys! Loving the podcast. Very insightful and thought-provoking.” “This is a great and concise podcast. Many thanks to Clinic Mastery and Grow My Clinic...
016 - Brad Beer on Challenging Traditional Treatment Models to Improve Client Experience 10.04.2018 24:25
Brad Beer joins us for this week’s Grow My Clinic Podcast and walks us through their Finish Line™ Program and how it has improved their business and their clients’ lives. QUOTES FROM THIS EPISODE “Did they get a complete, remarkable outcome? Yes or No? Not ‘did they come for a few sessions, get out of pain, but ultimately not achieved what it was that they came in the doors to get done.’” “The co...
015 - Chris Marr Talks All About Content Marketing 06.04.2018 46:21
Are you truly creating content that’s helpful to your potential clients? Does the content you publish bring new customers to your door? Chris Marr of the Content Marketing Academy joins us this week to talk about the importance of content marketing, creating relevant content for your potential clients, how it affects clients’ buying/booking decisions, and how it’s not just a strategy -- it’s actua...
014 - Tristan White on Creating a Culture for a Thriving Clinic 03.04.2018 32:45
Jack and Ben talks about the recent Grow My Clinic workshop held in Sydney. They share to us some of the highlights of the weekend, what we can expect from future live events/workshops, and some of the biggest takeaways they got from the workshop. QUOTES FROM THIS EPISODE “You could take your branding and convey that into a visual element in your clinic.” MENTIONS Grow My Clinic online course Grow...
013 - Takeaways From the Grow My Clinic Workshop (Sydney Live Event) 30.03.2018 13:38
Jack and Ben talks about the recent Grow My Clinic workshop held in Sydney. They share to us some of the highlights of the weekend, what we can expect from future live events/workshops, and some of the biggest takeaways they got from the workshop. QUOTES FROM THIS EPISODE “You could take your branding and convey that into a visual element in your clinic.” MENTIONS Grow My Clinic online course Grow...
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