Wiktor Doktór

Good Morning BSS World

Business EN ↓ 149 episodes

"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry. My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations. In this podcast I share with you my comments, industry news and updates concerning reports, business events, dat...

Author

Wiktor Doktór

Category

Business

Podcast website

proprogressio.pl

Latest episode

Jul 2, 2026

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Episodes

#99 A business perspective on Ukraine. What does ELEKS do? 10.04.2024

This episode is recorded in partnership with IT Ukraine Association. In 99th episode of Good morning BSS World podcast, my guest is Olha Afanasyeva – the Head of ELEKS Poland. We discuss the current state of IT industry in Ukraine, ELEKS' global presence, target industries, and company culture. We also delve into the role of artificial intelligence in ELEKS' global reach and Europe's potential in...

#98 CPL shares 2024 CEE salary guide 07.02.2024

In this episode, together with experts from CPL jobs - Claudia Ciocca, Katarzyna Piotrowska, Kristyna Matasova and Victoria Georgieva we discuss the 2024 CEE salary guide as well as we analyze the IT market in Central Europe. The salary guide prepared by CPL is a significant source of information focused on salaries and job markets in Poland, Czechia, Slovakia, Bulgaria and Hungary. The subjects w...

#97 E-invoicing in Poland 16.01.2024

In this episode, I am inviting you to listen to the talk to Piotr Chojnacki where we delve into the topic of invoicing in Poland, discussing finance changes, e-invoicing scope, penalties, and implementation. We explore the effects on payment processes, tax reporting, and the importance of hybrid solutions in invoice issuance. We also discuss system analysis, the implementation process, and Piotr's...

#96 A business perspective on Ukraine. What does SEETON do? 11.12.2023

In 96th episode of Good Morning BSS World my guest is Sergii Prynov with whom we delve into the current status of the IT industry in Ukraine, discussing various projects, initiatives, and cybersecurity issues. This episode is cocreated in partnership with IT Ukraine Association. We provide an overview of the dynamic IT market, the growth of IT and history of SEETON company, and their expansion int...

#95 A business perspective on Ukraine. What does Integrity Vision do? 07.11.2023

Welcome to the 95th episode of the Good Morning BSS World podcast, where we bring you insightful conversations with industry leaders and experts from around the globe. In this exciting episode, our host, Wiktor Doktór, engages in a thought-provoking discussion with Liudmila Pidgorna, shedding light on the ever-evolving landscape of the IT industry in Ukraine. Ukraine has gained significant promine...

#94 A business perspective on Ukraine. What does CUSTOMERTIMES do? 13.10.2023

In this episode, Wiktor Doktór invites Taras Khudoba to discuss the state of the IT industry in Ukraine, its role in military defense, and the expansion of Customertimes. They delve into the company's values and approach, explore the BSS industry, and forecast its future. As usual, we have also done a quick review of what is going on in general in Ukrainian IT industry. “A business perspective on...

#93 Careers Fair with ACCA 09.10.2023

In this episode, Wiktor Doktór and guest Laura Cameron discuss initiatives for job seekers, focusing on ACCA's employability event. They delve into the benefits for both candidates and employers, and provide tips for candidates. They also detail the interaction process at the fair and share statistics from previous ACCA career fairs. You can talk about this episode with PodcastAI in here - https:/...

#92 Doing business in Cyprus 02.10.2023

In this episode, Wiktor Doktór and Jowita Jablonska discuss the business landscape in Cyprus, including popular industries, taxation, and setting up a business. They delve into the comparison of Cyprus as a tax haven with Panama, discuss language and official documentation, and explore company regulations and office spaces. They also talk about incentives for expats, understanding Cyprus culture,...

#91 Taxes in Georgia 26.09.2023

Georgia is becoming more and more attractive for the BPO and IT industries. This European country since few years is growing and becomes a home for many companies from US and Western Europe. But how do taxes look like in this Country? Well, to find the answer to this question, I have invited Ketevani Aghoshashvili – Partner at IBCCS Georgia LLC, who knows everything about Georgian taxes. Grab a co...

#90 Work at home audited! 11.09.2023

How many of you work at home? How many of your employees work at home? I assume the answer is quite obvious and most of you as well as most of your employees work at home all the time or probably quite often. And here comes the question – is your work environment at home secure? Did you ever think about it? If an employee works for a company, even at home, still the working conditions and working...

#89 A business perspective on Ukraine. What does ELEKS do? 22.08.2023

Today we opened doors to ELEKS – Ukrainian IT company which started its business activities in 1991. Since that time ELEKS opened 15 offices in various countries and keeps on growing. ELEKS is already in Japan and explores Latin America. Turn on the speakers and get familiar with 89th episode of Good Morning BSS World podcast with another business perspective on Ukraine. Find out who is and what d...

#88 Where does Europe look for nearshoring and offshoring of CX processes? 07.08.2023

Did I tell you I love to get familiar with reports? Well, I do! Reports bring a lot of interesting information. On daily basis I do search for BPO, GBS and CX information from all around the World and when I see there is a new report, which describes trends within those industries, I just need to read it. So today, I am already after reading the report titled “Europe and the Nearshore: Between Geo...

#87 Discovering business potential of Georgia 02.08.2023

Georgia – a country in Europe located at the East side of the Black Sea is famous for beautiful mountains, tea fields and tasty cuisine. But it is not only a tourist or food destination. Georgia is becoming more and more attractive for Business Services industry especially for companies with BPO and IT profiles. I’ve been to Georgia in June 2023 and visited Tbilisi as well as Batumi – two most pop...

#86 A business perspective on Ukraine. What does ITERA do? 24.07.2023

Welcome to Ukraine, Welcome to ITERA! Yes, today I have a pleasure to share with you another podcast created in partnership with IT Ukraine Association. Every month I have a chat with one Ukrainian company from IT industry and we get familiar with who they are and what do they do. In today’s business perspective in Ukraine we focus on ITERA company. Their history started in 90s of XX century in Os...

#85 A deeper look at key business aspects of Ghana 07.07.2023

Hello and welcome to the 85th episode of Good Morning BSS World podcast. Today we are coming back to Ghana and a talk to Belinda Awumee from Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH . This is already our second talk, where we are discussing the business environment of Ghana. Our first talk you can find in here - https://youtu.be/A9622RmwQB4 Today in our conversation we pr...

#84 Business perspective on Ukraine. What does Infopulse do? 30.06.2023

Ukraine is famous of it’s IT industry. The history of ICT in Ukraine has already many decades and one of the first companies which was created in Ukraine, extended it’s business activities and is very well recognized around the World is Infopulse. The beginning in Ukraine and now presence in many other countries. Wide scope of provided services to dozens of industries. Here I give you another epis...

#83 Who are THEY? Alorica 12.06.2023

The business world is full of very interesting companies. Some of them are present in one country, the others work on many markets. Some of them provide one type of services, the others have large portfolio. Some operate in one language, and others in dozens. Today I have a pleasure to share with you another episode of Good Morning BSS World podcast from the series of “Who are THEY?”, where togeth...

#82 Future of work 24.05.2023

Did you ever wonder how the future of work will look like? Well, having said that I do think and analyze it nearly every day. New jobs are created nearly every day, some of the “old” jobs disappear. No matter what happens, everywhere and every time there are leaders who need to lead, manage, and show the right paths to follow. During the 7th edition of The BSS Forum organized in Warsaw on April 20...

#81 A business perspective on Ukraine. What does Mate academy do? 22.05.2023

Learning is the key to get new skills, experience and increase number of opportunities to find a good job. We are used to learn in schools and universities, we are used to learn via online courses, we are also used to learn on our own and all of those works. Usually we need to pay in advance for all courses and trainings if they are not provided by public schools or our friends. How about free of...

#80 Ghana as the BPO and IT destination 12.05.2023

Did you know that in Ghana last year there was 80% increase of graduated students? How much do you know about Ghana as the BPO and IT destination? Well. I did not know much till April 2023 when I met Belinda Awumee at the IT conference organized by German Outsourcing Association in Munich. I must say it was a great talk to Belinda and we agreed to meet one day to talk about Ghana in Good Morning B...

#79 A business perspective on Ukraine. What does INTELLIAS do? 17.04.2023

In our business journey to Ukrainian IT companies, today the Good Morning BSS World podcast takes you to … Poland. Yes – this is correct. Today the podcast’s guest is Oleh Piskozub – CEO of Intellias Poland. But we did not talk only about how Intellias is doing in Poland. We have focused on the origins of the business, which started in 2002. The company is already 21 years old and has grown all ov...

#78 Who are THEY? Master Management Group 31.03.2023

Welcome to the 78th episode of Good Morning BSS World podcast. This time I have met Paul Kusmierz, the Principal of the Master Management Group. I have met Paul several times in the past when he was sharing with me the history of his company. Something what has started in retail industry and created a large scale of shopping malls all around Poland and grew in the line of time has also been extend...

#77 A business perspective on Ukraine. What does PROZORRO.SALE do? 16.03.2023

Good Morning, Good Afternoon, Good Evening listeners of Good Morning BSS World podcast. Here we come with next news, updates and information from Ukrainian IT world. This time I had a great opportunity to talk to Grigoriy Legenchenko - the Chief Technology Officer at Prozorro. Sale, a Ukrainian state-owned IT company. Grigoriy is responsible for all IT development and operations of the nationwide...

#76 A business perspective on Ukraine. What does JEVERA do? 15.02.2023

Hello, hello listeners and viewers of Good Morning BSS World podcast. Here comes another episode on which we do a look inside of Ukrainian IT industry. A guest of the 76 episode is Iryna Manukovska, who is the Head of Marketing in Jevera Software Solutions. In our conversation we started with a short summary of what was happening in Ukrainian IT industry in January of 2023 and we continued our tal...

#75 How does HR market looks like in CEE region in the beginning of 2023? 30.01.2023

If you are running business in CEE region, this episode of Good Morning BSS World podcast is for you. If you are interested in HR trends in 2023, this podcast is for you. If you are working in Czechia, Poland, Slovakia or Hungary, you need to listen to this talk. This is first time ever, when in Good Morning BSS World podcast there was not one, not two, not even three guests, but four of them. Why...

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