FranchiseU!

In this episode of  FranchiseU! , Kathy sits down with Del Salinas , Director of Franchise Development at the Caring Senior Service . Kathy and Del discuss the unique principles that make up Caring Senior Service and specifically talk about how they use AI to improve their customer service.   Salinas is responsible for expanding the Caring brand into new territories. Salinas was recruited to work...

In this episode of  FranchiseU! , Kathy sits down with Doug Smith , Senior Vice-President of Franchise Development at BELFOR Franchise Group .   In this episode of  FranchiseU! , Kathy sits down with Doug Smith , Senior Vice-President of Franchise Development at BELFOR Franchise Group .   During the interview Smith stresses the importance of setting realistic expectations and the dedication needed...

In this episode of  FranchiseU! , Kathy sits down with Randy Shacka , President of Two Men and a Truck . Shacka shares the companies history from a one-location small business, to being a franchisor, to being acquired by an internationally-known company. Shacka specifically discusses Two Men and a Truck’s corporate values which has remained the same through all stages of their development.

In this episode of  FranchiseU! , Kathy sits down with Pete First , Chief Development Officer with BrightStar Care . First discusses the business of In-home and Facility Personal Care. Then, First shares how well franchising serves this industry and how offering complimentary brands provide amazing opportunities to franchisees.   First joined BrightStar Care in 2018 as the Vice President of Franch...

In this special edition of FranchiseU!, Kathy welcomes back Monica Rothgery to dive deeper into her book, "Lessons from the Drive Thru."   Kathy and Monica discuss such pivotal lessons as the importance of saying yes to opportunities and creating memorable first impressions for new team members. They delve into challenges faced by modern managers, such as, navigating social media dynamics, address...

In today’s episode of  FranchiseU! , Kathy sits down with Brian Belmont , CEO of FYZICAL Therapy & Balance Centers . Belmont discusses the benefits of franchising services that are not traditionally organized as franchises. Belmont shares his career history, a reminder of the multiple opportunities provided by franchising a business.

In this bonus episode of  FranchiseU! , Kathy speaks with Michael Gray about the recent ruling by the Federal Trade Commission that bans non-compete contracts and the potential impact on franchises and employees.   Mr. Gray serves as a Commercial Litigation attorney at Lathrop GPM . His 38 years' experience representing franchisors throughout the United States provides him a unique understanding o...

In today’s episode of  FranchiseU! , Kathy sits down with Jim Holthouser , CEO of GoTo Foods . Jim Holthouser shares his career history as well as his thoughts on Leadership. Here is your opportunity to learn from a true success story in the Franchise Industry.

In today’s episode of  FranchiseU! , Kathy sits down with Monica Rothgery , former COO of KFC in the United States and Author. This is truly a special episode that shares an open conversation between two friends about lessons they have learned during their careers. Luckily, we are able to read about some of them in the book, Lessons From The Drive Thru .   Monica Rothgery’s Bio:   Thirty years ago...

In today’s episode of  FranchiseU! , Kathy sits down with Gregg Majewski From Craveworthy Brands . Craveworthy Brands is an excellent representation of a platform brand. Listen to hear concrete examples of the opportunities that platform brands offer to franchisees.

In today’s episode of  FranchiseU! , Kathy sits down with George Tinsley from GWTinsley Consulting . George shares valuable life lessons from his early career, how he grew his business, and his thoughtful succession plans. Make sure to get Mr. Tinsley’s books to learn more from his amazing life!

In today’s episode of  FranchiseU! , Kathy sits down with Jeremy Morgan from WellBiz Brands . During the discussion they share an interesting perspective on the benefits of franchising complimentary brands. Near the end of the episode they explore how Drybar® went international.   Jeremy Morgan is the Chief Executive Officer for WellBiz Brands, Inc, the nation’s premiere franchisor of five beauty...

In today’s episode of  FranchiseU! , Kathy sits down with Carl Udler from Hughes . During the conversation they cover two interesting topics. The first is about the potential uses of technology in a brick-and-mortar franchise to improve efficiency. The second is how Hughes is an excellent example of the opportunities offered to suppliers of a franchise.   Carl Udler possesses a rare blend of techn...

In today’s episode of  FranchiseU! , Kathy sits down with Erik Helgesen and Stephen R. Preuss from PayMore Group . They grew their one store to a franchised business model with 120 planned units. Listen to how and why they chose to maximize their opportunities through the power of franchising.

In today’s episode of  FranchiseU! , Kathy sits down with Bennett Maxwell from Dirty Dough Cookies . Maxwell’s stories about the founding of Dirty Dough Cookies are full of examples the opportunities that present themselves when you ‘Zig’ rather than ‘Zag’. From when he chose to buy the business to when he chose to buy billboards, you can learn from him. With his many accomplishments, make sure to...

In today’s episode of  FranchiseU! , Kathy sits down with Brave Williams from Workout Anytime. Williams shares her amazing background that lead her to her ambitious plans with Workout Anytime. This enjoyable episode will provide insights and excitement about what is going on in the franchising world. Enjoy!   Born in Baltimore, Maryland, Williams defies expectations as she transitions from music t...

In today’s episode of  FranchiseU! , Kathy sits down with Charlie Jebran from Jebran & Abraham, PC . Jebran shares insights from both his years of owning two franchise units as well as his years as an accountant servicing franchisors and franchisees. During the interview, Jebran shares details about his new book titled, “ Franchise Fortune ”.   After graduating from St. Joseph’s University in...

In today’s episode of  FranchiseU! , Kathy sits down with Turp Ricketts from Horsepower Brands . Ricketts shares the principles behind Horsepower Brands rapid sustainable growth. Ricketts’ deep wisdom and personal style allows the business knowledge and anecdotes shared to be easily applied in the real world.

In today’s episode of  FranchiseU! , Kathy sits down with Mike Kulp from KBP Brands . Kulp shares the details of his business history as KBP Brands grew to become one of the largest franchisees in the world. Kulp also shares business principles embraced by KBP Brands. Principles that are both inspirational and instructional.   For more than 20 years, Kulp’s passion for creating a great place to wo...

In today’s episode of  FranchiseU! , Kathy sits down with Erin Fletter from Sticky Fingers Cooking . Fletter shares the details of how Sticky Fingers Cooking grew from her kitchen table to becoming a national franchise opportunity. Fletter’s story highlights how both vision and quality control help in building a brand.   Fletter is a serial entrepreneur and cookbook author with a 30-year history i...

In today’s episode of  FranchiseU! , Kathy sits down with Rocco Fiorentino from Benetrends Financial . Fiorentino shares Benetrends unique funding model for Entrepreneurs (specifically those seeking franchises). Listen to the end to find out about the least expensive way to access business capital.   With an accomplished three-decade career in franchising, Rocco Fiorentino, CFE, stands as a leader...

In today’s episode of  FranchiseU! , Kathy sits down with Gigi Schweikert from Lightbridge Academy . Schweikert shares details from her amazing career that have impacted how she, as CEO, leads this unique childcare franchise and ensures the satisfaction of Lightbridge Academy’s many customers.   Ms. Gigi Schweikert is an international thought leader in early childhood education and supervision. Wi...

In today’s episode of  FranchiseU! , Kathy sits down with Trevor Rappleye from Franchise Filming . Rappleye shares how important video can be to franchisors trying to tell their stories and shares a special technique that make Franchise Filming’s work so impactful.   Trevor Rappleye is the founder and CEO of  Franchise Filming , a leading, full-service video production provider.   Background and H...

In today’s episode of  FranchiseU! , Kathy sits down with Joe Thornton from Scooter’s Coffee . Thornton shares Scooter’s Coffee unique franchise concept based on their deep, organization-wide values. Thornton further shares how Scooters Coffee uses technology and loyalty programs to build community.   Joe Robert Thornton is an experienced senior executive with more than 39 years of experience in l...

In today’s episode of  FranchiseU! , Kathy sits down with Damien Dwin from Lafayette Square . Dwin shares his research-based perspective on capital investment and how non-traditional investment can make Capitalism work better for every US citizen.   Damien Dwin is the Founder and Chief Executive Officer of Lafayette Square, a national investment platform. Founded in November 2020, Lafayette Square...