Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville

FranchiseU!

Business EN ↓ 135 episodes

FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr. Kathy Gosser, a leading voice in franchise education, the podcast features insightful interviews with industry pros and rising stars, from franchise owners to C-suite leaders, support specialists, scholars, and students. Each episode dives into real stories, lessons learned, and strategies that shape the franchise industry. Dr. Gosser brings her expertise and energy to every conversation, unpacking key takeaways and of...

Author

Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville

Category

Business

Podcast website

business.louisville.edu

Latest episode

Jun 30, 2026

Where to listen?

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Episodes

Tara Riley (Fresh Coat Painters) 15.08.2023

In today’s episode of FranchiseU!, Kathy sits down with Tara Riley from Fresh Coat Painters. Riley shares how having a specific niche and a proven method for acquiring new customers make for a replicable, reliable process to see success in business. With over 35 years of executive management and operations experience in franchising, Riley’s greatest success lies in creating profitable growth for f...

Dom Rubino Profit Tool Belt Podcast 08.08.2023

In today’s episode of FranchiseU!, Kathy sits down with Dom Rubino from Profit Tool Belt Podcast. Rubino shares amazing tips and tricks from his experience as a franchisee, franchisor, business coach, and successful podcaster. Rubino is a serial entrepreneur and business coach specializing in the construction and trades business. He has built and sold multiple companies, including 2 multi-million...

Eli Bensignor (Lathrop GPM) 01.08.2023

In today’s episode of FranchiseU!, Kathy sits down with Eli Bensignor from Lathrop GPM. Bensignor responses to questions about the different aspects of franchise law that impact both franchisor and franchisee operations. Bensignor dedicates his practice to franchise, distribution, and licensing matters. He counsels emerging and seasoned franchisors across the U.S. on day-to-day matters, including...

Morgan Merrill And Sarah Shanks SRS Real Estate Partners 25.07.2023

In today’s episode of FranchiseU!, Kathy sits down with Morgan Merrill and Sarah Shanks with SRS Real Estate Partners. Merrill and Shanks talk about options that franchisees can leverage to create capitol to expand their businesses. Merrill is a licensed CPA, a KY real estate broker and an University of Louisville College of Business graduate. Merrill currently specializes in restaurant investment...

Christopher Seman (Strategic Franchising) 18.07.2023

In today’s episode of FranchiseU!, Kathy sits down with Christopher Seman with Strategic Franchising. Seman’s successful career demonstrates how staying focused on a franchisee’s desires benefits everyone, regardless of brand. Before Seman’s success leading Strategic Franchising he previously served in various senior executive positions, including President of Caring Transitions, and Vice Presiden...

Julie Canseco (Main Squeeze Juice Bar) 11.07.2023

In today’s episode of Franchise U!, Kathy sits down with Julie Canseco with Main Squeeze Juice Bar. Canseco’s career history demonstrates her passion for health. Canseco currently serves as the Chief Operating Officer for Main Squeeze Juice Co., previously serving as the Vice President of Operations and In-House Registered Dietitian-Nutritionist. Canseco brings nutrition and operations experience...

Colette Bell (Ace Handyman Services) 05.07.2023

In today’s episode of Franchise U!, Kathy sits down with Colette Bell with Ace Handyman Services. Bell’s career history demonstrates how franchising a successful business can offer amazing opportunities for both the franchisor and the franchisee. Listen and hear Bell’s success story which includes being a 24-year entrepreneur who co-founded Handyman Matters with her husband. They franchised the bu...

Eric Maas (Complete Weddings + Events) 27.06.2023

In today’s episode of Franchise U!, Kathy sits down with Eric Maas with Complete Weddings + Events. Maas career demonstrates how franchising facilitates the creation of intergenerational wealth. Listen and hear how you can spend your entire career serving others on one of the most memorial days of their lives. Following in the footsteps of his father, Maas has done it all at Complete. From DJ, own...

Scott Oaks (Scoop Soldiers) 20.06.2023

In today’s episode of Franchise U!, Kathy sits down with Scott Oaks with Scoop Soldiers. Oaks franchising career demonstrates his belief in the franchising model and its potential financial impact on a family. Listen and hear the thread that runs throughout Oaks’s entire career. Scott Oaks is a senior level franchise development professional with over 20 years of experience working within all segm...

Terri Harof (Workout Anytime) 13.06.2023

In today’s episode of Franchise U!, Kathy sits down with Terri Harof with Workout Anytime. Mrs. Harof shares how her passion for fitness and her business experience prepared her for her career in Franchising. Listen and hear which accomplishment gives Mrs. Harof the most pride. Terri Harof’s mantra is, “Attitude is everything and hard work always pays off.” She is an inspiring leader with 30 years...

Blas Escarcega (Pollo Campero) 06.06.2023

In today’s episode of Franchise U!, Kathy sits down with Blas Escarcega with Pollo Campero. Mr. Escarcega shares how his work history in accounting prepared him for his career in franchising. Listen and hear what Mr. Escarcega thinks is so unique about Pollo Campero. Blas Escarcega serves as the Director of Franchise Development for Pollo Campero, the world's largest Central American chicken chain...

Brianna Keefe (Toastique) 23.05.2023

In today’s episode of Franchise U!, Kathy sits down with Brianna Keefe with Toastique. Ms. Keefe shares how her unique idea for a low-cost healthy restaurant became a true franchising opportunity. She further explains how Toastique maintains a tight-knit, close franchisor/franchisee environment. Click below to listen to the episode and make sure to subscribe to the podcast on Spotify, iTunes, or w...

Bryan Park (Footprints Floors) 16.05.2023

In today’s episode of Franchise U!, Kathy sits down with Bryan Park with Footprints Floors. Mr. Park shares how his career in franchising began by accident. He further talks about how he built his franchise into a Franchise Magazine Top 500 Company. Brian Park’s Biographical Information Upon Mr. Park’s return to Littleton, Colorado, after serving in the U.S. Air Force, he noticed that Denver’s flo...

Caroline Thomas And Nima Agsari (UL Students Discuss IFA Convention) 09.05.2023

In today’s episode of Franchise U!, Kathy sits down with University of Louisville College of Business students Caroline Thomas and Nima Agsari about their experience at the recent International Franchise Association’s 2023 Convention. Caroline Thomas is a junior at the University of Louisville majoring in Marketing and minoring in Political Science. She has previously taken MGMT 409: Franchise Hum...

Chris Buitron (Main Line Brands) 02.05.2023

In this episode of Franchise U!, Kathy sits down with Main Line Brands CEO Chris Buitron to discuss his passion for Franchising and the unique services and businesses managed by Main Line Brands. Chris Buitron joins Main Line Brands as CEO, bringing decades of experience in various franchise industries from gasoline/convenience store franchising to Big Five consulting to home health care services...

Jillyan Morris (Fitness Premier) 25.04.2023

Jillyan Morris has been in the franchising world for over a decade. As a licensed cosmetologist and esthetician, she started out at Massage Envy and worked as an operating partner at PROSE Nails. Now venturing in the fitness world, she acts as the liaison between the franchisees and our corporate office. In her role she is responsible for supporting franchisees and helping to increase unit-level p...

Michael Slupecki (Griswold Home Care) 18.04.2023

Michael is a Senior Healthcare Franchising Executive with over 20 years of experience executing on organic and acquisition growth strategies in a Private Equity environment. Multi-disciplined leader who drives change through influence at all levels of an organization. • Experience as Chief Operating Officer and Chief Financial Officer in an international home care franchise company • 5 Years of Bu...

Adam Long (HomeTeam Inspection Service) 04.04.2023

Adam is the President of HomeTeam. He has been with HomeTeam for over 15 years and has an extensive technology and marketing background. Adam is a results-oriented leader that implements the strategic vision for HomeTeam. He is committed to the growth of the company and focuses his efforts on developing new opportunities and strengthening relationships with regional and national partners. Click be...

Michelle Waits (Biggby Coffee) 28.03.2023

Michele is a marketing industry veteran with over 25 years of experience building brands and driving enterprise-wide transformational growth. With experience across health care, consumer products and retail F&B, she has demonstrated success building consumer affinity for iconic brands in the US and Asia. Throughout her career, Michele has actively sought career opportunities across a range of...

Joe Delatte (Home Clean Heroes) 21.03.2023

“Whether it's business ownership, management or sports, a coach's main job is helping individuals and the team reach their full potential.“ Joe Delatte has spent his entire career building and sharpening skills in business management, leadership, strategic marketing, sales, product development, process improvement and creative thinking. Along the way he has held key marketing positions for several...

Tim Swackhammer (Mold Medics) 07.03.2023

Tim Swackhammer is a hardworking family man. Married for years and has three children - two boys and a girl. In addition to being a loving father, Tim is also a serial entrepreneur with interests in several businesses, including Mold Medics. This spirit can really be traced back to his father and his experiences in franchising. His father was able to be extremely successful with franchising, and w...

Bob Moore (United Water Restoration Group) 21.02.2023

Bob Moore has a wealth of experience ranting from being a single-unit franchisee to serving as a Regional Director for a franchisor for over a decade. Moore shares highlights with Dr. Kathy Gosser on this episode of Franchise U!. Bob's franchise career spans 30 years as both a franchisee and working on support staffs of franchisor. Bob started with Domino's Pizza - spending 6 years in various role...

Frank Toral (Neighborhood Kids Schools) 08.02.2023

Frank Toral shares his journey from being an attorney to an educational franchisor. Torel tells Dr. Kathy Gosser why he wants Neighborhood Kids to be nationwide in the near future on this episode of Franchise U!. Co-founder Frank Toral is the President and has been since our inception. Since October 2019, he has presided over our Wellington, Florida–based Neighborhood Kids Preschool, Inc. and its...

DeNita Carani (Pet Wants) 24.01.2023

DeNita Carani shares her history with multiple businesses and unique perspective on franchising and the animal care industry with Dr. Kathy Gosser on this week's episode of Franchise U!. Ms DeNita Carani is versatile, high impact operations executive who evaluates processes, technology and operations, uncovering opportunities and creating strategies that drive optimal profitability, growth, and bu...

Marcus Tom (ServiceMaster Clean And Merry Maids) 12.01.2023

Marcus Tom shares the philosophy and practices that lead to growth at ServiceMaster Clean and Merry Maids with Dr. Kathy Gosser on this week's episode of FranchiseU!.

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