Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville
FranchiseU!
FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr. Kathy Gosser, a leading voice in franchise education, the podcast features insightful interviews with industry pros and rising stars, from franchise owners to C-suite leaders, support specialists, scholars, and students. Each episode dives into real stories, lessons learned, and strategies that shape the franchise industry. Dr. Gosser brings her expertise and energy to every conversation, unpacking key takeaways and of...
Author
Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville
Category
Podcast website
Latest episode
Jun 30, 2026
Where to listen?
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Episodes
Renovation Sells: Building Trust, Hospitality, and Hyper-Local Franchise Leadership with Amanda Valente 30.06.2026 26:42
In this episode of FranchiseU!, Dr. Kathy Gosser sits down with Amanda Valente , co-founder and COO of Renovation Sells , to discuss how her company is transforming the home renovation experience through a franchise model built on speed, transparency, quality, and predictability. Amanda shares her journey from legal marketing to franchise leadership and explains why Renovation Sells was founded...
How Franchise Education Creates Career Opportunities: The Direct Path From The Classroom To Franchise Leadership 16.06.2026 40:09
In this episode of FranchiseU!, Dr. Kathy Gosser explores how franchise education can open doors to careers that many students and professionals never realize exist. Franchising supports millions of jobs, fuels entrepreneurship, creates pathways to generational wealth, and touches nearly every aspect of business; from operations and marketing to finance, legal strategy, and relationship management...
Why the Next Generation Is Betting on the Trades: Alvaro Leal on Franchising 02.06.2026 29:34
On this episode of the FranchiseU! Podcast , host Dr. Kathy Gosser sits down with Alvaro Leal , Director of Business Development at 1-TOM-PLUMBER , to explore why franchising and the home services industry are attracting a new generation of entrepreneurs. Leal shares his journey from marketing work with Chick-fil-A to the fast-growing plumbing franchise sector, drawn by the power of scalable syste...
Leaving College Football for Franchising: Orangetheory Fitness Growth in Phoenix, AZ with Kayla and Kevin Curtis 12.05.2026 33:29
In this episode of FranchiseU!, Dr. Kathy Gosser interviews Kevin and Kayla Curtis about their journey from athletics, coaching, and education into multi-unit franchise ownership with seven Orangetheory Fitness studios across the Phoenix, Arizona metro area. Kevin, a former NFL player and longtime collegiate football coach, and Kayla, a former Fresno State basketball player, educator, and coach, d...
Plan Early, Sell Better: Franchise Exit Strategy and Industry Trends with Robin Gagnon 28.04.2026 31:49
Dr. Kathy Gosser interviews Robin Gagnon , Co-Founder and CEO of We Sell Restaurants , on what drives successful franchise restaurant sales and the trends shaping the resale market. Robin shares her path from broadcasting to entrepreneurship, later earning her MBA and building a national restaurant brokerage with her husband, Eric. Under her leadership, the company has expanded nationwide and ea...
How AI Is Transforming Franchise Coaching (Without Replacing People)... 14.04.2026 38:58
Artificial intelligence is reshaping franchising by turning data into real-time insights that improve performance and strengthen relationships. In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Mike Skitzki , COO of Goldfish Swim School , and Gary Liskovich, CEO of Harmonize , about how AI is transforming franchise coaching. They discuss how systems are moving beyond dashboards t...
Why a Chief Medical Officer Bet on Paris Baguette AND Louisville 31.03.2026 29:50
In this episode of FranchiseU!, Dr. Kathy Gosser sits down with Dr. Arif Nazir , a nationally recognized geriatrician and physician executive, as he prepares to open Louisville’s first Paris Baguette . His career has focused on improving quality of life for older adults through person-centered care models that strengthen teams, reduce hospitalizations, and preserve dignity and independence. Dr...
From Startup Lessons to #1 Brand: Inside KidStrong’s Franchise Strategy 17.03.2026 32:24
In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Josh Patrick , Senior Vice President of Franchise Development at KidStrong , the youth fitness brand recently ranked #1 in youth fitness franchising after a year of record attendance and franchise growth. Josh shares how a chance meeting at Starbucks while studying for the CPA exam launched his career in franchising, beginning with A...
Growing People Big and Small: The System, Standards, and Strategy Behind Celebree School’s National Growth 03.03.2026 36:42
In this episode of FranchiseU!, join your host, Dr. Kathy Gosser , as she interviews Richie Huffman , founder and CEO of Celebree School , about the deliberate path from a single preschool in 1994 to a nationally expanding franchise system. After building the company to 26 corporate locations, Richie began franchising in 2019, formalizing the systems, standards, and culture that had fueled deca...
Navigating Multi-Brand Franchising with Jon Utterback 17.02.2026 31:37
In this episode of FranchiseU!, join your host, Dr. Kathy Gosser, for a candid conversation with Jon Utterback , an Indiana educator, coach, and multi-brand franchise owner who has built a second career in entrepreneurship while spending more than 30 years teaching high school social studies and coaching football, wrestling, and golf. Based in Plainfield, Jon co-owns and operates Mosquito Joe , Th...
From Dance Instructor to Multi-Unit Owner: The Journey of Emily Bergman at Arthur Murray Dance Studios 03.02.2026 23:42
In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, sits down with Emily Bergman , a multi-unit franchisee, and area director with Arthur Murray Dance Studios . Emily shares her inspiring journey from starting as a dance instructor at the age of 19 to opening her first studio at 24. She discusses her path to success, which includes breaking sales records, expanding to multiple locations...
Balancing Franchise Law, Leadership, and Life: A Conversation with Carriann Sillman 20.01.2026 31:12
In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, sits down with Carriann Sillman , in house counsel for the Coldwell Banker Real Estate franchise system and Vice President of Legal at Anywhere Real Estate, Inc. . Carriann shares her inspiring, non-traditional journey to legal leadership, balancing family, work, and night school. She discusses the dynamic role of legal strategy in a...
Scaling a Breakfast Brand with Heart: Insights from Ricky Richardson, CEO of Eggs Up Grill 06.01.2026 34:29
In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, interviews Ricky Richardson , CEO of Eggs Up Grill , one of the fastest-growing breakfast, brunch, and lunch franchises in the country. Ricky shares his extensive experience in the restaurant industry, including his significant tenure with TGI Fridays, where he served as US President and Global Chief Operating Officer. He discusses his l...
From Medical Devices to Mocha Lattes: Donny Bradley's Unique Entrepreneurial Journey with Lola Beans 23.12.2025 33:39
In this episode of FranchiseU!, Dr. Kathy Gosser explores the exceptional journey of Donny Bradley , founder of Lola Beans , a fast-growing coffee brand. Starting from a career in medical device sales, Donny's path took a radical turn after discovering Alaska's iconic coffee shacks. The episode covers his transition to entrepreneurship, the inspiration drawn from Alaskan coffee culture, and the i...
Garrett Reed and Eli Cohen: A Deep Dive Into a Fast-Growing QSR 08.12.2025 0:16
In this episode of FranchiseU!, Dr. Kathy Gosser takes a deep dive into the rise of Layne’s Chicken Fingers, one of the fastest-growing brands in the QSR space. Kathy sits down with Garrett Reed , CEO of Layne’s, and Eli Cohen , a rapidly expanding multi-unit franchisee, to explore their journeys, their philosophies, and the culture that makes Layne’s Chicken Fingers stand out. Garrett shares ho...
Brian Goldstein: From Taco Bell Team Member to Multi-Brand Franchise Owner 24.11.2025 18:46
In this episode of FranchiseU!, Dr. Kathy Gosser sits down with Brian Goldstein , President and Owner of Fulenwider Enterprises , to explore one of the most remarkable career journeys in the restaurant industry. Brian started at Taco Bell at just 16½ years old and worked his way up through nearly every leadership position imaginable, ultimately serving as COO of KFC and leading its national oper...
Leadership, Transparency, and Grit: How Ryan Parsons Turned One Idea into a Family of Franchise Brands 10.11.2025 32:47
From graphic designer to CEO of a national family of franchise brands, Ryan Parsons has built a career defined by creativity and purpose. As the co-founder of the ‘Brothers That Just Do Gutters’ and now CEO of Evive Brands, Ryan shares how he's leading five franchise systems that help people live and thrive from home care to home improvement. From graphic designer to CEO of a national family of...
Building a Franchise Legacy: In Conversation with David Blackburn 28.10.2025 0:16
What does it take to build more than 160 McAlister’s Deli restaurants, lead nearly 8,000 employees, and still live by the motto “Have fun. No regrets.”? In this episode of FranchiseU!, host Dr. Kathy Gosser interviews David Blackburn , founder, former CEO, and current chairman of Southern Rock Restaurants , the largest McAlister’s Deli franchisee in the United States. From his humble start at Bona...
From Gridiron Glory to Franchise Empire: The Journey of Ed Muransky 14.10.2025 0:16
From winning a Super Bowl with the Raiders to building one of the largest Auntie Anne’s franchise groups in the country, Ed Muransky has lived two extraordinary careers. In this episode of FranchiseU! , host Dr. Kathy Gosser sits down with Ed Muransky , founder and CEO of the Muransky Companies , to discuss how lessons from the NFL shaped his approach to business and leadership. He shares how he g...
From Combat Controller to Crumbl Cookies: The Journey of Nicholas Jewell 30.09.2025 0:16
What do combat missions, data analytics, and warm cookies fresh from the oven all have in common? That is all part of my guest's incredible journey. Today I am joined by Nicholas Jewel, who is a decorated veteran-turned-entrepreneur, and now a multi-unit franchisee of Crumbl Cookies. While earning two Bronze stars as a combat controller in the Air National Guard, Nicholas led with courage, innovat...
Finding Your True Colors: Ally Van Iten, House of Colour USA’s CEO on Beauty, Flexibility, and Franchising 16.09.2025 0:16
You know what's great about franchising? It is that almost any concept can be franchised. And there's one I hadn't thought about. That is in the world of beauty, determining what colors look best on you. It's something that maybe those of us knew in the 80s and 90s, but House of Colour USA really knows what they're doing today. And I had the opportunity to visit House of Colour in this podcast wit...
From BrightStar to Founder to Founder: Shelly Berkowitz's Journey of Resilience and Passion in Franchising 02.09.2025 0:16
In this episode of FranchiseU! , host Dr. Kathy Gosser speaks with Shelly Berkowitz, the esteemed founder of BrightStar Care. Berkowitz shares her inspiring journey from her early days working in corporate jobs to founding BrightStar, a premier medical and non-medical home healthcare and medical staffing service franchise. She recounts the challenges and successes she faced while growing BrightSta...
Breaking Records & Building Brands: Ron Taylor’s Franchise Story 19.08.2025 0:16
I have an opportunity, in my line of work, to talk to a lot of franchisees and a lot of franchisors. It's always enlightening, but it's very rare to be able to talk to someone who has been a franchisee of multiple brands and continues to give back even now with consulting. So join me in this episode of FranchiseU! when I talk with Ron Taylor. Ron has been a very successful franchisee of Edible Bra...
Inside Magnolia Bakery: Success, Expansion, and the Art of Baking with Bobbie Lloyd and Jason Mattes 05.08.2025 0:16
So many of us have heard about Magnolia Bakery. It's been famous from TV shows like Sex in the City; and Only Murders in the Building. They have delicious cupcakes and banana pudding, just all the wonderful things. But what's really exciting is… Magnolia Bakery has just announced that they are going to start franchising here in the US and there are so many opportunities available. In this episode...
Exploring the Role and Impact of the International Franchise Association With Matt Haller and Jennifer Brandeen 22.07.2025 0:16
The International Franchise Association does so much to protect, enhance, and support the franchise model. It's really pretty incredible the amount of work they do, but sometimes people don't know exactly what do they do. So join me in this episode of FranchiseU! where I have the privilege of sitting down with Matt Hower, the CEO of the IFA and Jennifer branding the COO of the IFA, or they talk ab...
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