Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville

FranchiseU!

Business EN ↓ 135 episodes

FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr. Kathy Gosser, a leading voice in franchise education, the podcast features insightful interviews with industry pros and rising stars, from franchise owners to C-suite leaders, support specialists, scholars, and students. Each episode dives into real stories, lessons learned, and strategies that shape the franchise industry. Dr. Gosser brings her expertise and energy to every conversation, unpacking key takeaways and of...

Author

Dr. Kathy Gosser, Yum! Center for Global Franchise Excellence at the University of Louisville

Category

Business

Podcast website

business.louisville.edu

Latest episode

Jun 30, 2026

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Episodes

Agape Capitalism and a Family’s Legacy with Jane Abell and Tony Capuano from Donatos Pizza 08.07.2025

Agape Capitalism. What is that and why would I be talking about that on a franchising podcast? Well join me in this episode of FranchiseU! as I talk with Jane Abell and Tony Capuano of Donatos Pizza . Jane is the chairwoman of the board, and Tony is her son, who is also the Senior Vice President of Franchise Operations and Training.   They take us along the journey of Donatos when it was created b...

Revolutionizing Wellness: A Deep Dive into Next Health with COO Scott Svilich 24.06.2025

One thing that almost all of us have in common is the desire to live a healthy, long life. There is now a franchise to help with proactively taking control of your health. Join me in this episode of FranchiseU! as I talk with Scott Svilich , the COO of Next Health . The only large scale franchise providing medically backed healthcare services with a proactive approach to prioritizing health and fi...

Finding Your Niche: Franchising Success with Amy Leclerc 10.06.2025

Dr. Kathy Gosser interviews Amy Leclerc , co-founder of Sit Still Kids Salon franchise. The discussion covers Leclerc’s journey from advertising to leading a kids' hair salon franchise.   Highlights Include: Tips from a successful professional path Benefits of intuition and risk-taking Sage advice for potential franchisees A case study in growth and expansion plans Qualities of an ideal franchisee...

Navigating the Franchise World with James Hilovsky of FranDream 27.05.2025

Dr. Kathy Gosser interviews James Hilovsky , a dedicated franchise broker and the CEO of FranDream . Hilovsky shares his journey from spending 25 years at Del Taco to transitioning to franchise brokering. Highlights Include: Hilovsky's Early Career at Del Taco Piology Pizza and Franchise Operations Differences Between Corporate and Franchise Sides Evaluating Franchise Opportunities and Client Prof...

Building a Potbelly Dynasty: An Interview with Hampden Keil, COO of The Keil Group 13.05.2025

You should learn something new every day. Those words come from a new Potbelly franchisee, Hampden Keil, who started a multi-unit franchise with his father, Bryant Keil, the founder of Potbelly. Join me in this episode of FranchiseU! as we hear Hampden talk about his experience and how he and his dad are creating a Potbelly dynasty, starting with 13 restaurants with plans to add 15 more.   In this...

Harnessing Geofencing for Franchise Success: Insights from Ernesto Cullari and Barbara Wardell with the Cullari and Wardell Ad Agency 29.04.2025

I'm not the techiest person around. And so when I was approached to talk to a couple of folks about geofencing, I thought, geo what? So I had to take a look, find out what it was, but then it fascinated me, and it is a way for a small franchise to really maximize their foot traffic. So in this episode of FranchiseU!, I talk with Ernesto Cullari and Barbara Wardell, who've come up with an incredibl...

Bonny and Marcus Shelton (Bacon Enterprises, Inc.) 15.04.2025

In this episode of FranchiseU! , Dr. Kathy Gosser and Dr. Isabel Botero joined by Bonny and Marcus Shelton , who share their incredible journey as multi-generational KFC franchisees. The Sheltons recount the inspiring history of Bacon Enterprises, Inc., starting with Bonnie's father in the 1960s, through their significant contributions to the KFC community, and culminating in the successful exit f...

Jamie Krasnov (Apex Leadership Company) 01.04.2025

In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Jamie Krasnov, CEO of Apex Leadership Company, about his journey from finance to philanthropy-driven entrepreneurship. Krasnov discusses his background in private equity, his passion for franchising, and the innovative fundraising solutions provided by Apex Leadership. Apex conducts fun runs and other events at schools to raise funds sig...

Erika Wasser (Prospr) 18.03.2025

In this episode of FranchiseU! , Dr. Kathy Gosser has a speaks with Erika Wasser , co-founder and CEO of Prospr , a groundbreaking app designed to streamline communication, shift management, and culture building in multi-unit operations. They delve into the challenges of effective communication within franchises, especially with hourly team members. Wasser shares her journey from TV hosting to ent...

Michael Seaman (Swipesum) 04.03.2025

In this episode of FranchiseU! , Dr. Kathy Gosser speaks with Michael Seaman , co-founder and CEO of Swipesum , a comprehensive payment processing and merchant services consultancy delivering innovative auditing solutions to businesses nationwide. Seaman founded Swipesum in 2016 with his brother, Stephen, to serve as Chief Payments Officer for businesses nationwide, combining industry knowledge, A...

Will Cantrell (Cantrell Schuette P.A.) 18.02.2025

In this episode of FranchiseU! , Dr. Kathy Gosser speaks with Will Cantrell , a seasoned employment and franchise attorney, regarding the intricacies of franchise law.   Cantrell, Founding Partner of Cantrell Schuette , P.A. is a nationally recognized leading attorney in handling complex disputes, litigation, and trials. Apart from his background in general commercial litigation, he specializes th...

Aaron Engler and Mollie Sommer (Border Foods) 04.02.2025

In this episode of FranchiseU! , Dr. Kathy Gosser and Co-Host with Dr. Isabel Botero speaks with Aaron Engler, President of Border Foods, a large family-owned Taco Bell franchisee, and Mollie Sommer, Community Engagement and Outreach Specialist. Engler and Sommer share their backgrounds, professional journeys, and the roles they have undertaken in the family business which operates over 250 Taco B...

Kenny Rose (FranShares) 21.01.2025

In this episode of FranchiseU! , Dr. Kathy Gosser speaks with Kenny Rose the Founder and CEO of FranShares . After Rose shares his experience on the TV game show, The Price Is Right, Gosser and Rose discuss how franchises represent amazing investment opportunities and uniquely benefit investors, operators, and local communities.   FranShares is an innovative investment platform democratizing acces...

Onyi Odunukwe (Glo Tanning) 07.01.2025

In this episode of FranchiseU! , Kathy speaks with Onyi Odunukwe . The discuss Odunukwe’s unique journey from studying nursing to becoming a successful entrepreneur in the tanning salon industry as CEO of Glo Tanning .   Despite initial family disapproval and an industry marred by bad press, Odunukwe’s perseverance led him to build over 100 salons that offer a range of services beyond tanning, inc...

Isabel Botero, Ph.D. (NextGen Franchising Part 1) 10.12.2024

In this episode of FranchiseU! , Kathy discusses the critical role of family-owned businesses in the global economy with Dr. Isabel Botero , an expert in family business and a professor at the University of Louisville . Dr. Botero shares her insights on the unique challenges and opportunities faced by family-owned franchises, emphasizing the importance of early preparation, effective communication...

Shawn Brady (Harman Management Corporation) 03.12.2024

In this episode of FranchiseU! , Kathy sits down with Shawn Brady, the HR Director of Harman Management Corporation , the first franchisee of Kentucky Fried Chicken (KFC). Brady shares his 51-year career journey, from starting as a shy 15-year-old to becoming a key figure in the corporation’s human resources and training services. He discusses the deep-rooted culture of the brand, the importance o...

Ryan Sawchuk (ReUp Companies) 19.11.2024

In this episode of FranchiseU! , Kathy sits down with Ryan Sawchuk , Founder of ReUp Companies . Sawchuk shares his background, from earning degrees in finance and economics to shifting his career focus from investment banking to sales, and eventually venturing into entrepreneurship. He discusses the inspiration behind starting ReUp in 2022 and franchising it by 2023. Ryan delves into his career e...

Aicha Bascaro (American Franchise Academy) 05.11.2024

In this episode of FranchiseU! , Kathy sits down with Aicha Bascaro, Founder of American Franchise Academy. Bascaro’s amazing career began when a Domino’s Pizza delivery driver drove by at the exact right time. After many years working in franchising nationally and internationally, she now educates others on how to manage businesses and themselves.   Bascaro is a 35+ year veteran in the franchise...

Gary Liskovich (Harmonyze) 22.10.2024

In this episode of FranchiseU! , Kathy sits down with Gary Liskovich , Co-Founder & CEO at Harmonyze . Harmonyze is an AI-driven company that aims to enhance franchise operations through the use of cutting-edge technology.   With a strong foundation in engineering, Liskovich holds a Bachelor's and Master's degree from Rensselaer Polytechnic Institute. His early career led him through roles at...

Samantha Gorman (Fitness Premier Clubs) 08.10.2024

In this episode of FranchiseU! , Kathy sits down with Samantha Gorman , Franchisee with Fitness Premier Clubs . Samantha’s personal and professional history offers inspiration and insight for those interested in making money with a franchise while not abandoning personal strengths and aspirations.   Samantha Gorman has always believed that it is our birthright to live a healthy, happy and fulfilli...

Mike Esposito (Franchise Equity Partners) 24.09.2024

In this episode of FranchiseU! , Kathy sits down with Mike Esposito , Founder of Franchise Equity Partners . Listen and learn why franchisees are good investments!

Stephanie Schon (The Bar Method) 10.09.2024

In this episode of FranchiseU! , Kathy sits down with Stephanie Schon, MBA, PMP, CSP , President at The Bar Method .   As President of The Bar Method, Stephanie Schon leads operations and growth for the low-impact barre fitness studio chain, with approximately 80 studios in the United States and Canada. The Bar Method was acquired in 2019 by Self-Esteem Brands, which also owns Anytime Fitness, Bas...

Heather McLeod (Authority Brands) 27.08.2024

In this episode of FranchiseU! , Kathy sits down with Heather McLeod, MBA, CFE , Chief Growth Officer at Authority Brands . McLeod oversees the key growth drivers for the premier home service franchisor in North America. She is also a franchisee with Woofie's Pet Sitters, Dog Walkers & Mobile Pet Groomers . This special episode offers you sage wisdom from both a franchisor’s and franchisee’s p...

Alicia Miller (Big Money in Franchising) 13.08.2024

In this episode of FranchiseU! , Kathy sits down with Alicia Miller , Author of Big Money in Franchising: Scaling Your Enterprise in the Era of Private Equity . The marriage of private equity and franchising may be a mystery to you, but one thing is certain. The influx of Private Equity capital in franchising has accelerated the growth of many franchisors and multi-unit franchisees. Make sure to l...

Dennis Weese (West Point Optical) 30.07.2024

In this episode of FranchiseU! , Kathy sits down with Dennis Weese , Chairman of the Board of West Point Optical . During their lively conversation they discuss Weese's career journey (which emphasizes the importance of collaborative relationships between franchisors and franchisees), the support and training provided by Pearl Vision, as well as West Point Optical's infrastructure and plans for gr...

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