Focus On Customer Experience

Online Marketing with Matt Holmes   Take A Listen To Our Podcast  Focus On Customer Experience  Spotify ➡️ https://open.spotify.com/show/6qXdm4FJJVCvP1gZ5t3nkZ?si=f96d6ebed7e549fc Apple ➡️ https://podcasts.apple.com/ca/podcast/focus-on-customer-experience/id1601994703 Benjamin DelGrosso ➡️ https://www.benjamindelgrosso.com/podcast  What I Do  I help businesses who want max...

Shawn O'Neill talks about User Experience on your website and some key things to look at. I am an entrepreneurial technology leader. I obsess over smoothing the interaction between people and their goals, through eliminating friction in human:digital interfaces. I help companies with people, process, and product challenges. I have an Engineering background and have had my share of wins and losses...

20 years of international experience in the energy, retail, and software businesses.  Successful strategic marketer with proven ability to grow revenues and brand equity. Managed internationally and domestically (US and Europe), services and product marketing, B2C and B2B, start up and mature businesses. Strong functional competencies, including market segmentation, brand positioning, custome...

Helping Customers Track Packages with Irina Poddubnaia   Irina is a SAAS founder and a business consultant who specializes in Operations and Processes Optimization. Irina has a lot of experience in eCommerce over 8 years with its different challenges and obstacles, from running a fulfilment center in China where she was living for over 2 years to launching her own software @TrackMage @TrackMa...

As the founder of Barbara Khozam Speaking and Consulting, Barbara is an award-winning international speaker and trainer specializing in customer service and the patient experience. Barbara has delivered over 1700 presentations to 75,000 people in twelve countries. Her audiences include employees of Kaiser, United Healthcare, and the FBI to name a few. She’s known for her “High Energy/High Impact”...

Info on me: Peter H. Christian was a founding partner and president of espi, a business consulting firm in Northeastern PA. Previously he was an Executive at Crayola Corporation. He has worked with 300+ clients in business development, profit improvement, operations, IS selection and implementation, and Project Management. He has 40+ years of experience in strategic and facility planning, CI, lean...

In 2010, Kevin Carroll bumped into and old friend and said , "Hey Steve, let's see if we can come up with a dice game." Three weeks later they had their prototype and now, twelve years later, they've sold over 3 million TENZI games! Kevin shares the good, the bad, and the funny of starting a game business. He'll talk about where they stumbled, where they succeeded, and he'll share some of the less...

Consistency & How To Change The World with Chris Arzberger Experienced Owner with a demonstrated history of working in the logistics and supply chain industry. Skilled in Transportation, Start-ups, Strategic Planning, Business Development, and Supply Chain Management. Strong entrepreneurship professional with a Masters in Logistics Management from AFIT. Connect with Chris https://www.facebook....

Why would anyone join a networking group?   Great question in this episode both Demetrio and I talk about how joining the #Arete #networking group has changed the way we do business. How we continue to learn and grow. Watch our #podcast.   Listen to more of our podcasts  Apple https://podcasts.apple.com/ca/podcast/focus-on-customer-experience/id1601994703 Spotify https://o...

Phil Blows is Founder and CEO of AQRU Plc , a business that specialises in helping institutional and retail customers earn high interest rates on their cryptocurrency. Phil has more than 15 years of leadership experience in the Fintech and asset management sectors having spearheaded the scaling-up of online trading platforms at several leading companies. As an expert in financial planning and weal...

How to be Count-On-Able with Jeff Cohen “Stop being Accountable - BE Count-On-Able The new Patent Pending Process and Method that will Lift, Shift and Empower YOU and YOUR Team” Freedom is the dream of every CEO and entrepreneur. Developing leaders and teams with an ownership mindset is the ticket to this fabled haven. Jeff Cohen, founder of six businesses, now presents Count-0n-Able as the new an...

About Annette Annette Franz, CCXP, founder and CEO of CX Journey Inc., has spent the last 30 years in the customer experience profession. She started her career at J.D. Power and Associates in 1992 and spent much of the next 25 years before founding CX Journey Inc. in 2017 leading consulting services for the major voice of the customer (VOC) platforms, helping clients in a variety of industries de...

John Lee Podcast App Developer #johnlee #podcast #app About John Hi I'm the founder of https://custommobile.app/. Our boutique agency builds individualized mobile apps for podcasts starting at just $25/month. I also enjoy having philosophical conversations on questions like these: * What are the relationships between free will, rationality, morality, and love? * What are the relationships between...

Hank Ebeling - Customer Service Transformation Unlike many so called experts, I am actually in the trenches everyday at my gyms running a small business. To me that is what sets me apart is the fact that I am practicing what I preach and testing things in real time. I learned the value of customer service early in my career in fitness and realized the power it has in helping give you distinction....

I am the author of “Coming to Canada: The Ultimate Success Guide for New Immigrants and Travelers”. As a speaker and settlement advocate, I help organizations and newcomers navigate the diversity, equity and inclusion imperatives in immigrant employment, Canadian work culture, and settlement maze. The book is a well-researched effort that covers most of the challenges of settlement in Canada. Read...

I have been in the automotive industry for 20 years. Began my career pumping gas and going to college for automotive service technician. I challenged the parts person exam and have years of education and experience selling cars. The last 10 years have been spent as an automotive service writer than automotive service manager. I wrote a book that quickly became a best seller on Amazon. I now train...

"Paul Swift is a pioneer in bike fitting" ( Andy Pruitt ) and has empowered thousands of bicycle fitters worldwide with his bike fitting products and education training. You can also join him on a journey to your ultimate bike fit, experiencing his passion for a great fit in the comfort of your own home. Paul will guide you step by step through your bike fit journey, starting with your feet to the...

Bryce McKinley is on a mission to change the game in Real Estate Investing. There’s so much opportunity out there for everyone but the industry is riddled with fake experts sharing ineffective information. After being involved in over 10,000 transactions, Bryce has developed the expertise to know exactly what it takes to go from the first conversation to closed deal faster than anyone else. Bryce...

Michel Falcon Three things I recite to myself daily: ‣ If it's been done before then it can be done again. ‣ Why not me? ‣ No hay mal que por bien no venga which translates from Spanish to English as there is no bad if good comes from it.  This is what my grandmother would tell my mom who then shared it with me. I Believe the Best Businesses, One That Will Stand the Test of Time, Are Focused...

Ian McWalter was an amazing guest with lots of energy. I’ve recently been voted top fitness trainer of the year. It’s been a wild 15+ years as a trainer and in those years I’ve trained celebrities, started a SAAS startup (uber for personal training), volunteered and takes thousands of calls mental health and impacted hundreds of clients both past and present. My goal is to elevate the fitness indu...

Matthew and I met in Arete Syndicate. He holds a Saturday Mastermind for 5 years running now. Very dedicated to owning the day. He is always continuously working on improving himself. Working with World Financial Group he wants to provide advice on how to manage your investments. To connect with Matthew Instagram https://www.instagram.com/matthewmillions/ LinkedIn https://www.linkedin.com/in/matth...

Madeline runs a home based business. She has to juggle social media marketing, family, and her live chat business.

Khyati Bhatt Founder and CEO, Simply Body Talk Winner of Excellence in Business '17 & Rising Star India '17 www.simplybodytalk.com

Jennifer Vossmer a professional dancer who pivoted to health insurance business. Has been self employed for many years. Connect with jennifer Vossmer https://www.facebook.com/jennifer.vossmer

Doug Thorpe is a performance-driven Senior Executive, Entrepreneur, Board Member, Thought Leader, and Coach with more than 40 years of success in the financial services, executive coaching, oil & gas industries, and small business. Leveraging extensive experience in guiding business transformation for growth-oriented organizations, he is a trusted guide for mid-cap companies to large global en...