Fixed Ops Roundtable

Scott Simons is the President and Managing Partner at Valley Group, part of the CMA auto group. Scott sees the car business from a different vantage point than most dealers. He's willing to get his fingers in the dirt, so to speak, and never requires his team to do something that he's not willing to commit to himself. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discus...

Michael Weldon is the Fixed Operations Director at the Hansel Automotive Group in Santa Rosa, California. In his role, he oversees the fixed operations department of 8 rooftops and leads a team of 146 members. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Michael speaks about the importance of counseling one another at the leadership level to determine wh...

Holden Scott is the fixed operations director at Regal Nissan and is one of the up-and-coming new players we are seeing on social media. He leads an impressive organization and thinks outside the box as the industry moves into a new era of automotive retail and fixed operations. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Holden started working for Rega...

Michael Barich is a seasoned dealership fixed operation professional who's career spans the decades back to the early 1990s. During that time he has worked as a service director for several different dealerships and now helps dealers as a consultant with BAR Automotive. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 00:56 - Ted notes that it's a...

Leonard A. Bellavia is the founding partner at Bellavia Blatt ( dealerlaw.com ) and specializes in dealership franchise law. With the variety of announcements coming from OEMs, including class action lawsuits in Australia, it's timely that Leonard joins us to discuss the future of retail automotive and answer the question: Are OEMs taking over for franchise dealers? What we discuss in this ep...

Dealership fixed operations continue to evolve, especially in the last few years when more dealerships are offering mobile service solutions. Ed Robert, Mark Mickens, and Robert Stage are join the podcast and share their insights about mobile fixed operations. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: 01:52 - Mobile fixed ops services are the way of t...

John Riffe is the Fixed Ops Installer at DealerBuilt, a highly-flexible, enterprise-class ceDMS (consumer experience dealer management system) that empowers forward-looking auto dealers to realize their unique vision for their dealership. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What we discuss in this episode: 01:15 - Ted shares how interesting it is that, especially i...

Mike Rich is the VP of Marketing at RevolutionParts, an easy-to-manage solution helping car dealers revolutionize how they sell and source auto parts. What we discuss in this episode: 01:47 - Mike is on a mission to remove as much friction from the auto parts department possible so that customers and dealerships can experience greater success. The result of this mission has led to what Mike calls...

Dale Pollak, the founder of vAuto, and Dennis McGinn, the owner of Rapid Recon join the Fixed Ops Roundtable to share their perspective on the used car retail market and some key, data-driven insights about where things might be heading in the near future. ---> Register for the upcoming Fixed Ops Roundtable Event <--- Key insights from this episode about the used car market: 01:40 - 2021 was...

Ali Reda is a car sales professional at Les Stanford Chevrolet Cadillac in Dearborn, Michigan, and holds the world record of 1582 vehicles sold in the year 2017 — a record previously held for 44 years by famed car salesman Joe Girard. Ali's unique approach to car sales is something that he claims, anyone can learn and joins the Fixed Ops Roundtable to share his secrets. ---> Register for t...

Shon Kingrey is the Director of Fixed Operations at Step One Automotive Group, located in Fort Walton Beach, Florida, and joins the Fixed Ops Roundtable to share his experience overseeing 17 rooftops and 417 fixed operations employees. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted and Shon discuss in this episode: 04:43 - Shon explains that while 417 employees are a...

Julie Douglas is the president of DealerPay, LLC, a dealer-specific payment processing company. Julie is an experienced enterprise sales professional. She strives daily to attract, build and maintain long-term business relationships. Her assertive, yet honest approach to sales and business practices has proven successful for almost 20 years and her greatest reward is a happy customer. ---> Regi...

Kaylee Felio is the sales and marketing manager for PartsEdge, a powerful tool to maximize the potential of parts managers through technology and a touch of consulting. Through her 7 ebooks, Kaylee is helping parts managers with the key areas that they should focus on to be more profitable and to increase their level of service to customers. ---> Register for the upcoming Fixed Ops Roundtable E...

Larry Daugherty is the Fixed Operations Manager for the Victory Automotive Group. Victory started in Morristown, Tennessee in 1997 with a single-point Nissan store and now they are up to 47 dealerships covering Nissan, Honda, Toyota, Chrysler, Ford, Chevrolet, and Lexus. Larry's perspective comes from leading over 1200 employees from coast to coast and shares valuable lessons learned spanning...

Ed Roberts is the Chief Operations Officer at Bozart Ford Lincoln, a dealership that has been ranked as one of the top 100 places to work in recent years. With one of the highest volume QuickLanes in the country, Ed has valuable information about how dealerships can increase profit and customer satisfaction through fixed operations. ---> Register for the upcoming Fixed Ops Roundtable Event <...

Mike Rich is the VP of Marketing at RevolutionParts, an easy-to-manage solution that is helping car dealers revolutionize the way they sell and source auto parts. In this episode of the Fixed Ops Roundtable, Mike shares findings from the RevolutionParts 2021 OEM e-commerce report. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Mike Rich discuss in this episo...

Jim Pernas is the Vice President of fixed operations at Subaru of America, and a first-time guest at the Fixed Ops Roundtable. In this episode of the podcast, Jim shares his positive outlook about the various charitable contributions that the dealer network makes throughout the world, and why doing the right thing should continue to be a guiding principle of the retail automobile industry. In addi...

➡ Register for the upcoming Fixed Ops Roundtable Event ⬅ Fernando Arellano is the CEO of Step One Automotive Group and joins the Fixed Ops Roundtable to discuss how he's been able to lead his group to tremendous success by leveraging his global experience in the retail automobile industry. What Ted Ings and Fernando Arellano discuss in this episode: 1:27 - Fernando explains that much of what...

Don Lindsay is the Major Account Sales Manager at BG Products, a company that is committed to maintaining vehicles through high-quality automotive maintenance services. In this episode of the podcast, Don explains what he sees as a big challenge throughout the industry, and also where massive opportunities will emerge. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted I...

Steve Greenfield is the Founder and CEO of Automotive Ventures, a company focused on supporting automotive entrepreneurs, businesses, and investors with industry-specific resources, early-stage venture capital, strategic consulting, and extensive connections. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Steve Greenfield discuss in this episode: The year-ov...

Brian Benstock is a Partner, General Manager, and Vice President at Paragon Honda and Paragon Acura in Queens, New York. His leadership has led them to be the number one certified Honda and Acura dealer globally. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Brian Benstock discuss in this episode: Brian has been able to remain ahead of the curve by providin...

Greg Penske is the Chairman and CEO of the Penske Motor Group and joins the FIxed Ops Roundtable to share how his dealer group operates at peak performance. In this episode Greg shares the details of his thorough dealership hiring and onboarding process. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Greg Penske discuss in this episode: Greg shares that huma...

Bob Tasca is the Vice President of the Tasca Automotive Group and CEO of Tasca Racing. He is one of the most recognized and sought-after names within the retail automotive industry. His dealer group operates in 5 states. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Bob Tasca discuss in this episode: Bob shares about the mental state required to race cars....

Andrew Wright, the managing partner at Vinart Dealerships, joins the Roundtable to discuss a topic that they haven't explored in-depth until now. His dealer group is focused on utilizing the internet to provide better access and an improved customer experience to car shoppers in their markets. Based on an article Andrew wrote titled, "Auto Industry Stakeholders Need To Come Together On A...

Glenn Pasch is the CEO of PCG Digital, an international speaker, and works with individuals on the front lines all the way to the C-suite to help them create leadership structures that foster healthier cultures and profitable teams. ---> Register for the upcoming Fixed Ops Roundtable Event <---   What Ted Ings and Glenn Pasch discuss in this episode: Dealerships have many plates spinning acr...