Fixed Ops Roundtable

Dale Pollak, the founder of vAuto, and Dennis McGinn, the owner of Rapid Recon join the Fixed Ops Roundtable to share their perspective on the used car retail market and some key, data-driven insights about where things might be heading in the near future. ---> Register for the upcoming Fixed Ops Roundtable Event <--- Key insights from this episode about the used car market: 01:40 - 2021 was...

Ali Reda is a car sales professional at Les Stanford Chevrolet Cadillac in Dearborn, Michigan, and holds the world record of 1582 vehicles sold in the year 2017 — a record previously held for 44 years by famed car salesman Joe Girard. Ali's unique approach to car sales is something that he claims, anyone can learn and joins the Fixed Ops Roundtable to share his secrets. ---> Register for t...

Shon Kingrey is the Director of Fixed Operations at Step One Automotive Group, located in Fort Walton Beach, Florida, and joins the Fixed Ops Roundtable to share his experience overseeing 17 rooftops and 417 fixed operations employees. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted and Shon discuss in this episode: 04:43 - Shon explains that while 417 employees are a...

Julie Douglas is the president of DealerPay, LLC, a dealer-specific payment processing company. Julie is an experienced enterprise sales professional. She strives daily to attract, build and maintain long-term business relationships. Her assertive, yet honest approach to sales and business practices has proven successful for almost 20 years and her greatest reward is a happy customer. ---> Regi...

Kaylee Felio is the sales and marketing manager for PartsEdge, a powerful tool to maximize the potential of parts managers through technology and a touch of consulting. Through her 7 ebooks, Kaylee is helping parts managers with the key areas that they should focus on to be more profitable and to increase their level of service to customers. ---> Register for the upcoming Fixed Ops Roundtable E...

Larry Daugherty is the Fixed Operations Manager for the Victory Automotive Group. Victory started in Morristown, Tennessee in 1997 with a single-point Nissan store and now they are up to 47 dealerships covering Nissan, Honda, Toyota, Chrysler, Ford, Chevrolet, and Lexus. Larry's perspective comes from leading over 1200 employees from coast to coast and shares valuable lessons learned spanning...

Ed Roberts is the Chief Operations Officer at Bozart Ford Lincoln, a dealership that has been ranked as one of the top 100 places to work in recent years. With one of the highest volume QuickLanes in the country, Ed has valuable information about how dealerships can increase profit and customer satisfaction through fixed operations. ---> Register for the upcoming Fixed Ops Roundtable Event <...

Mike Rich is the VP of Marketing at RevolutionParts, an easy-to-manage solution that is helping car dealers revolutionize the way they sell and source auto parts. In this episode of the Fixed Ops Roundtable, Mike shares findings from the RevolutionParts 2021 OEM e-commerce report. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Mike Rich discuss in this episo...

Jim Pernas is the Vice President of fixed operations at Subaru of America, and a first-time guest at the Fixed Ops Roundtable. In this episode of the podcast, Jim shares his positive outlook about the various charitable contributions that the dealer network makes throughout the world, and why doing the right thing should continue to be a guiding principle of the retail automobile industry. In addi...

➡ Register for the upcoming Fixed Ops Roundtable Event ⬅ Fernando Arellano is the CEO of Step One Automotive Group and joins the Fixed Ops Roundtable to discuss how he's been able to lead his group to tremendous success by leveraging his global experience in the retail automobile industry. What Ted Ings and Fernando Arellano discuss in this episode: 1:27 - Fernando explains that much of what...

Don Lindsay is the Major Account Sales Manager at BG Products, a company that is committed to maintaining vehicles through high-quality automotive maintenance services. In this episode of the podcast, Don explains what he sees as a big challenge throughout the industry, and also where massive opportunities will emerge. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted I...

Steve Greenfield is the Founder and CEO of Automotive Ventures, a company focused on supporting automotive entrepreneurs, businesses, and investors with industry-specific resources, early-stage venture capital, strategic consulting, and extensive connections. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Steve Greenfield discuss in this episode: The year-ov...

Brian Benstock is a Partner, General Manager, and Vice President at Paragon Honda and Paragon Acura in Queens, New York. His leadership has led them to be the number one certified Honda and Acura dealer globally. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Brian Benstock discuss in this episode: Brian has been able to remain ahead of the curve by providin...

Greg Penske is the Chairman and CEO of the Penske Motor Group and joins the FIxed Ops Roundtable to share how his dealer group operates at peak performance. In this episode Greg shares the details of his thorough dealership hiring and onboarding process. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Greg Penske discuss in this episode: Greg shares that huma...

Bob Tasca is the Vice President of the Tasca Automotive Group and CEO of Tasca Racing. He is one of the most recognized and sought-after names within the retail automotive industry. His dealer group operates in 5 states. ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Bob Tasca discuss in this episode: Bob shares about the mental state required to race cars....

Andrew Wright, the managing partner at Vinart Dealerships, joins the Roundtable to discuss a topic that they haven't explored in-depth until now. His dealer group is focused on utilizing the internet to provide better access and an improved customer experience to car shoppers in their markets. Based on an article Andrew wrote titled, "Auto Industry Stakeholders Need To Come Together On A...

Glenn Pasch is the CEO of PCG Digital, an international speaker, and works with individuals on the front lines all the way to the C-suite to help them create leadership structures that foster healthier cultures and profitable teams. ---> Register for the upcoming Fixed Ops Roundtable Event <---   What Ted Ings and Glenn Pasch discuss in this episode: Dealerships have many plates spinning acr...

Sarah Vantine is the Vice President of Business Development Strategy at Quantum5, LLC, an innovative training platform that helps dealers focus in on processes that increase profits and retention.   ---> Register for the upcoming Fixed Ops Roundtable Event <---   In this episode Ted Ings and Sarah Vantine discuss: Cohesive communication has been a key element that has increased the success o...

Joe St. John is the Vice President of Business Development at Stone Eagle F&I, and works with over 6000 dealerships to provide even greater profitability.  ---> Register for the upcoming Fixed Ops Roundtable Event <--- What Ted Ings and Joe St. John discuss in this episode: Joe explains what online transparency actually means. Transparency is a buzz-word that gets tossed around a lot in...

Liza Borches is the President and CEO of the Carter Myers Automotive Group, a 98 year older dealer group, and fourth generation dealer. What originally started in 1924 as a saw mill company, they began producing their own trucks called the "Samson Truck" which eventually led them to owing a Ford dealership. ---> Register for the upcoming Fixed Ops Roundtable Event <--- In this epis...

Chuck Kramer is the Chief Operating Officer at Foundation Automotive, a rapidly growing automotive group in the United States and Canada. One key element of their success as a dealer group is the fact that they consider people as the most valuable asset. ---> Register for the upcoming Fixed Ops Roundtable Event <--- In this episode, Ted Ings and Chuck Kramer discuss: Chuck has been in busine...

David Boyle is the President and CEO of TraXtion (formerly Tire Profiles). In this episode of Fixed Ops Roundtable, which originally aired as part of the Pay It Forward live event, David joins Ted Ings to share his best advice about the importance of dealership service bay utilization and its impact on dealership revenue.  ---> Register For The Upcoming Fixed Ops Roundtable Event <---   In t...

Les Silver is the Executive Chairman of Dynatron Software and has been transforming the retail automotive industry for many years. This episode of the Fixed Ops Roundtable podcast is taken from Les Silver's presentation in which he shares his 6-pack for success. ---> Register for the upcoming Fixed Ops Roundtable Event <--- In this episode, Ted Ings and Les Silver discuss: Over the cour...

This presentation originally aired as part of The Fixed Ops Roundtable® - Pay It Forward Virtual Events in November of 2021, and this episode features Steven Apicella. The F.O.R. - Cast is sponsored by BG products. Be good to your customers with BG!

This presentation originally aired as part of The Fixed Ops Roundtable® - Pay It Forward Virtual Events in November of 2021, and this episode features Kevin Winter. The F.O.R. - Cast is sponsored by BG products. Be good to your customers with BG!