Enhance.training

How to develop key performance indicators is very important process to learn as a manager as you are creating a tool to help you effectively manage more people, bigger projects, and more complexity without being overwhelmed.   How you use KPIs will help you drive the right behaviours and activities which in turns drives better results.  Many managers have not been taught how to develop relevant, t...

Learn 8 actions to take for employees not hitting targets and you will reduce your frustration and problems.   Doing nothing and hoping that employees start hitting targets at work is the worst plan – doing the same thing very rarely gives you a different result. Take action for employees missing targets.  The first action to take for employees not hitting targets is to understand what the problem...

When to say No at work is a critical as how you say no at work.   You don’t want to offend others, or appear to be unreasonable or difficult. Even more important, you don’t want to let others down, be a walk over or overload yourself.  Getting good at how to say no is a key skill to develop as early as possible. If you go into the management ranks without being good at saying no, your problems wil...

Active listening skills for managers can make a massive different to how well you do job as a manager. To manage a team effectively and well, learning about each individual and what is going on in the team is essential and active listening skills are a key part of your management skills to achieve this.   We spend around 45% of our day listening to others, yet only 2% of professionals have receive...

How to create a project plan that you manager will sign off is not as hard as you might think.   It doesn’t matter if the project is big or small, include 8 these eight project plan components, and you will be set up to successfully deliver your project and have everything to needed to convince your manager and other stakeholders to sign off your project plan.   When thinking about how to write a...

There are lots of reasons why employees leave their jobs. I am sharing the top reasons employees quit their jobs backed up by multiple employee surveys. The first three of these reasons are always in the top 5, no matter when the survey was carried out.  Why good employees leave is useful to know from the managers point of view because they you can work to delay the person leaving as long as possi...

Giving negative feedback to employees is one of the most feared tasks of managers. 43% of 2,700 leaders surveyed found giving corrective feedback is a “stressful and difficult experience” and hence the majority of managers don’t give negative feedback.   In an Officevibe survey from thousands of companies, 83% of employees really appreciate feedback, regardless of whether its positive or negative....

Pressure at work is next to impossible to avoid, not matter what job you do. Therefore learning how to deal with pressure at work is a pretty sensible skill set to develop.   Your ability to productively manage pressure at work is as important to your career progress as developing many other more obvious skills. I take you through 6 tactics to deal with pressure at work, which will help you with m...

How to Write a CV For Professionals to consistently get interviews for the jobs you really want demands a slightly different approach. Updating your CV and hoping this will get you to interview is not enough.  When you write your CV, you are giving the reader an example of your work. The CV writing skills you demonstrate are another area you can compete on  - in addition to what you have done – wh...

My manager doesn’t like me is a horrible feeling to have. The good news is I have 5 tactics for you to use to change this quickly.    Having a good relationships or at least a professional relationships with your manager is so important for your career and it makes going to work each day much more enjoyable.   I share 10 signs your boss doesn’t like you. If your manager doesn’t like you, you will...

Mentoring skills for managers is about HOW you teach and transfer knowledge and skills to your team members.  Using mentoring skills in the workplace can be a great way to leverage your time and skills as a manager by upskilling your team so they can do more.   I take you through how mentoring helps you, 4 essential mentoring skills and touch on 10 key skills that will help you be a better mentor....

Coaching skills for leaders and managers are super useful to drive the accountability and performance of team members.   I share 5 coaching skills for leaders and managers to help you get more from your team and make your team members happier in the process.  Coaching skills in the workplace are quite different from the more traditional training skills and mentoring skills. Coaching skills give yo...

When to use training, mentoring and coaching at work is important as each of these staff development approaches are different. These terms are used interchangeably at work by most so it is easy to be unsure of the differences between training mentoring and coaching.  I hope everyone has experienced training as it is widely used in most business as the go to method of staff development. Training is...

How you go about managing high performing employees is every bit as important as having high performers on your team.  High performing team members add that secret sauce to the team, help drive the rest of the team further, and are a key part of the team delivering great results.  I take you through 7 actions I have found to be super important in managing high performing team members.  When thinki...

I share 7 secrets to progress your career quickly.  You probably know many people that work really hard, do a good job yet don’t seem to get promoted. Getting promoted is like playing a game – once you know the rules, playing the games gets a lot easier and you get promoted.  Advancing your career does take hard work, yet hard work alone is not enough. You have to work smartly too and work out wha...

Having effective one-on-one meetings with team members is one of the best tools – in my opinion – to drive 1.Better relationships with team members 2.Improved engagement 3.Improved performance 4.A culture of giving feedback 5.Individual and team development Setting aside time to specifically develop team members, give feedback and build relationships sends an incredibly positive message to the ent...

Setting employee goals are at the heart of successful performance management. Goals align the efforts of everyone in the business, helping drive company level success. Setting clear realistic goals provide direction for employees, helps motivate employees and improves overall performance.  I take you through 8 actions to set employee goals that get results. Use these actions to set employee goals...

Giving good useful feedback to employees is not easy. Confidence and working out what to say are both big barriers. I hope the advice in this podcast will make giving useful feedback to employees a lot easier for you.   Giving feedback to team members starts with describing What Exactly Happened – what did they do to make you want to give them feedback. Giving general feedback – good or bad – does...

How to empower employees to make decisions is one of the hardest tasks many managers face. After all, you have been promoted to the management ranks in part because you are a good decision maker, yet your time each day to make decisions is limited.  I take you through 7 actions to take to empower employees to make decisions with confidence.   4 great reasons to empower employees to make decisions:...

What makes an effective manager? Learn about 10 skills all effective managers have that make them successful, effective and respected. Included are tips, frameworks, and where to get additional information.   There are so many skills need to be an effective manager – those managers that get a lot done through their teams, keep their teams motivated through thick and thin, create the right environm...

How to welcome a new employee is a big deal. After all, you have spent time, effort and money finding a great person to join your team and help solve some of the problems you are wrestling with. You want them to be excited, get off to a great start and be happy working in the team so they stay and do the best work they can.  There is a lot you can proactively do that doesn’t take that much time to...

What to put into a career development plan to really engage employees, motivate them and keep them doing the best job they can. Learn about 6 actions to drive retention, motivation, and performance.   Creating a career development plan takes some thought and putting the career plan into action takes effort. Career planning is good for you, the team and the individual.  Career development proactive...

Get the right people doing the right job and you are halfway to your next managerial promotion. Getting this right is crucial for every manager yet it remains a tough challenge even for experienced managers.   I share 5 steps to get the right people doing the right job, to make overcoming this challenge easier.    The first step is to work out what the right job actually is. This sounds obvious an...

5 steps to manage conflict between team members gives you practical steps that you can implement to reduce and remove conflict between individuals and teams.   How to handle conflict between team members is not easy. It can be tough to know where to start. Don’t put off taking action to resolve workplace conflict. If you don’t then chances are that is will only get worse, causing you and your team...