Enhance.training

Having to manage team members always off sick is painful. It is hard enough that you and the team have to cover their work. It is even worse if you suspect they are not really ill.   Learn 6 ways to manage team members always off sick which will help you reduce the amount of time employees who are not really sick spend away from work.   The 6 ways to handle team members off sick all the time are a...

Giving direction to team members and then seeing them take action and deliver the results you want takes skill. It is not easy which is why I am share 7 steps for giving direction to team members that will make your job easier and the team more successful.   The first step is to know your team –which members, after agreeing the goals to achieve, will just get it done compared to those who need a l...

Having to deal with employees who don’t listen is so frustrating. Being ignored at work is never nice at the best of times and if you have to deal with employees who don’t listen it can knock your confidence, impact the team overall and can certainly create negative feelings that help no-one.  I share 7 ways to tackle employees who don’t listen, and each is effective. Don’t allow team members who...

When you have team members who don’t want to work on your team it is painful, frustrating and problematic for the whole team.   And worse, team members and your boss are looking at you to deal with the employee who is not pulling their weight.   There can be lots of reasons why your team member doesn’t want to work: 1.      Personal Problems outside of work 2.      Problems within work 3.      Unr...

Being around negative people at work is energy sapping, demoralising and frankly makes life at work a lot more difficult. The obvious step is to spend as little time around them as possible.   If you have to work with them – because they are a colleague, you manage them or need to work on a project with them, then learning how to manage negative people at work becomes really useful and makes your...

Preparing for a retailer buyer meeting is always daunting. Product buyers or retailer buyers are trained and experienced to get the best deal for the retailer, which can often mean a poor deal for you.   You want to grow your product business and getting retailer listings is a really great way of growing so there is a lot riding on the meeting with the buyer. I go through the key areas you need to...

How to you spot a difficult manager vs a toxic manager is pretty useful to know, particularly if you are changing managers or moving to a new team.   Difficult managers may not be easy to work with, yet they can be very good for your career and skill set. Everyone wants to avoid toxic managers because they don’t help anyone.   How to spot a difficult manager and what makes them difficult quickly i...

How to handle a difficult manager at work are vital skills to learn as we will all have a difficult boss at some point in our careers.  I take you through 7 ways to handing a difficult manager at work. Firstly, working with a difficult boss is not like the same as working with a toxic manager. A difficult boss still has our interests at heart - they are just not easy to deal with for any number of...

How to Build Professional Relationships at Work is a challenge for us all.   I share 8 ways tried and tested ways to build professional relationships at work so you can create better relationships faster with your colleagues.   Better relationships allow you to be more effective at work, increase your enjoyment at work and increase the likelihood of being promoted.   The first step when relationsh...

How to resign from a job professionally so that you keep your manager onside, get a good reference and keep open future job opportunities through your manager and colleagues is what I cover.  When you have decided to resign from a job, you want to leave as quickly as possible and start your new role. Running out the door is even more appealing when you don’t get on with your manager or some of you...

How to manage difficult conversations at work is a challenge for every manager. No-one enjoys having difficult conversations and they are one of the most feared aspects of being a manager.     To be an effective manager, being able to manage the things that don’t go well, the bad attitudes of team members, underperformance issues and all the other negative aspects of managing people is pretty esse...

How do you manage difficult employees of often asked in interview when:  1.           The interviewer or hiring manager is judging how effective a manager you are 2.            You are joining a team with one or more difficult employees in it, and the interviewer wants to know how you are going to handle them 3.            The team you will be managing has one or more difficult people in it  The r...

What to do when staff or colleagues undermine you? It is horrible when you realise one of your colleagues is actively trying to undermine you and make you look bad in front of others. It can knock your confidence and trust in others and can be very demotivating. Worst case, your job could be under threat. To make this bad situation worse, the undermining actions are often subtle and hard to really...

How to handle team members with bad attitudes? Disruptive team members are a problem we have all faced either when managing a team or working in a team. Other team member’s bad attitudes can quickly affect your attitude and performance and the team’s attitude and performance. Dealing with negative employees is energy draining at the best of times for those around them.  Learn six tried and tested...

Deciding what questions to ask in an interview is always challenging. You will have plenty of things that you would like to know before starting and you know that you have to impress the interviewer with what you do ask.   Not asking any questions in an interview is a no no as it will give the impression you are not keen or interested, thus losing you the job.  So how should we prepare our questio...

Political skills for leaders are skills that are essential for anyone who wants to be more effective in influencing others. Building agreement, alignment and alliances with businesses enable you to deliver significantly more – which helps you, your team, and the overall business.  Political skills in management start with yourself and developing personal skills. We cover self-awareness, self-contr...

“Why should I hire you?” is a common interview question. You might be taken back with the slight challenge implied yet will probably list out all your strengths with your answer.  This interview question has a trap that many candidates fall into which to avoid needs some preparation.   Other variations on this interview question include: ·        Why should we hire you? ·        Why do you want to...

How to execute and make things happen is the set of skills needed to turn ideas into reality. Many businesses place too much emphasis on those with good ideas which is maybe 5-10% of a solution and don’t emphasis the execution skills needed to turn ideas into concreate action and results – the 90%+ of the solution and the hard part. In this podcast I share 8 key practical steps that will help you...

How do you manage expectations or how do you manage the expectations of your manager are both interview questions you should expect to be asked in pretty much any interview you attend.   How you manage expectations at work is such a critical skill for everyone, and in particular anyone managing people.  If you manage expectations well, then you will be: 1.            Easier to work with 2.       ...

Long term planning for business or strategic planning is the hardest type of planning because the timeframes are over years and a huge amount can change in that time.   I am going to take you through how to approach long term planning for business, what to consider, what to avoid and how best to approach each stage.  When setting strategy or long term business goals you should undertake a realisti...

Forward planning for managers is an essential part of the job. The purpose of planning is to think through the steps we need to take to reach a goal, hopefully massively increasing the chances of reaching that goal and hopefully doing so quicker and more easily.  The purpose of planning is so  1.            we don’t let others down or damage relationships,  2.            we use as little time, ene...

How to increase the price of your products without losing customers is a big challenge. Price has a significant influence on our profits, sales volumes, and our customers.   I’m going to let you in on 7 secrets on how the experts deliver a price increase as part of their retail pricing strategy.   How to raise product prices starts with your confidence. This may sound cheesy but if you believe in...

Working out how to deal with an underperforming team member and then taking the right action is one of the bigger personal challenges any manager or leader faces at work. I would like to take you through the approached I used, successfully, time and time again in over 25 years of managing teams.  The first step to take when confronted with how to deal with an underperforming employee is not to ign...

Knowing how to prioritise tasks effectively is a daily challenge for all of us at work and becomes even more challenging once you have team members to look after too.   I would like to share with you 7 approaches which have really helped me in how to prioritise tasks at work, learnt and used in a 25 year management career.  Learning how to prioritise tasks in the workplace and do it well is a key...

Good decision making for managers is important to build trust, a reputation for competence, and to progress your career. The decisions made by managers and leaders can quite literally make or break - projects, careers, and businesses.  As a result consistent, good decision making at work really does matter.   To help increase the quality of the decisions you make, I want to share a really useful 6...