eCom@One
eCom@One with Richard Hill
Unfiltered conversations with eCommerce owners, industry experts and more... Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce. Welcome to the eCom@One Podcast. Hello there, So, you are a passionate eCommerce enthusiast just like us? Richard Hill, our CEO, interviews guests from a wide range of eCommerce related industries. On this weekly podcast, we interview store owners, marketers and those on the frontline of online retailing. Listen to their career stories, their tips for success and the challenges that they have faced in eCommerce. Ea...
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Episodes
E155: Matt Remuzzi - Strategies for Increasing Profit Margins and Sustaining Business Growth 21.08.2023 43:52
This week’s podcast guest is Matt Remuzzi, Owner of CapForge, an eCommerce specialist full service bookkeeping company. He is not only an experienced entrepreneur but also an expert in accounting, as he helps business owners navigate their financial needs and focus on profit. In this episode, Matt dives into the topic of profitability and its crucial role in the success of any business. He shares...
E154: Lucia Dello - Simplifying Data Analysis With Clean And Easy To Understand Dashboards 14.08.2023 37:19
Lucia Dello is the Company Director at Dello Insights, a software company that allows you to develop completely customised data dashboards. She shares her insights on how using dashboards can simplify and consolidate complex data structures, making it easier for businesses to analyse their performance and make informed decisions. Find out how her software takes away the complexity of data analysis...
E153: Juliette Lopes - Nurturing Customer Relationships: How to Build Trust Online and In-Store 07.08.2023 33:11
Juliette Lopes is the Sales and Marketing Manager at Tracey Neuls, a premium shoes and accessories brand established in 2000. With boutiques in London's Marylebone and King's Cross, Tracey Neuls is a pioneer of the original and has a more timeless approach to design. Juliette is an expert in online and in-store customer interactions, emphasing the importance of building relationships with custome...
E152: Dave Fink - From Digital Frustration to Offline Innovation: Exploring the Power of Direct Mail in Marketing 31.07.2023 50:10
Dave Fink is the CEO and Co-Founder of Postie, a marketing technology that has transformed Direct Mail by enabling it to perform like a digital channel. He has extensive background in digital marketing and has worked with platforms like Facebook and Google. In this podcast, Dave shares his insights on the evolving world of marketing, from the frustrations marketers faced with algorithm changes an...
E151: Elif Köse - Empowering Women in Business: Strategies for Confidence and Success 10.07.2023 39:38
Elif Köse is a Transformational Confidence Coach and Creative Director at The Leader Within You. She works with ambitious entrepreneurs to help them gain clarity and confidence and has dedicated her life for women empowerment through all her business endeavours. Elif began her journey as a fashion designer in the UK, helping women find self-confidence through the power of fashion. In this episode...
E150: Jacques Van Der Wilt - Maximising ROI with Data Feed Optimisation and Analytics 26.06.2023 54:39
Jacques van der Wilt is the General Manager Feed Marketing and previous CEO and Founder of DataFeedWatch, a data feed marketing solution software company. They enable merchants and agencies to optimise their data feeds and campaign results for Google and 1,000+ other shopping channels in more than 50 countries, maximising their ROI . In this podcast, Jacques chats the journey of DataFeedWatch and...
E149: Israa Alrawi - Compete And Win By Optimising Your Email Marketing Strategy 19.06.2023 40:05
Israa Alrawi is an Ecom Lifecycle and Growth Marketing Manager at The Winbox. After scaling her eCommerce business, she found her passion in the world of email marketing. She has now driven £50+million in revenue and increased customer retention by 30% during her time at the agency! In this podcast, Israa chats about email deliverability and winning the inbox, her pivotable career moment, how she...
E148: Richard Harris - How AI is Transforming the eCommerce Industry 12.06.2023 34:41
Richard Harris is the CEO and Founder of Black Crow AI, a software that helps companies of all sizes improve profitability with the power of machine-learned prediction. They empower eCommerce brand growth by unlocking the hidden value in the customer data they already own. Richard discusses the impact of machine learning and AI on the eCommerce industry. They delve into the various ways AI is bein...
E147: Lazarina Stoy - Staying Ahead of SEO Trends with Data Science and Automation 05.06.2023 46:59
Lazarina Stoy is a SEO and Data Science Consultant. As a self-confessed analytics geek, she spends her days analysing to find new ways to make things more efficient. Lazarina shares her insights on how to use data science to improve SEO strategies for eCommerce sites. She emphasises the importance of understanding user intent and various data analytics tools such as, Search Console and Google Ana...
E146: Tom Richardson - Winning with Relationships: The Importance of Supplier and Manufacturer Connections 29.05.2023 39:42
Tom Richardson is the Director of C&J Supplies, a family-owned business that has been operating for 32+ years. Realising the potential of eCommerce 15 years ago, Tom expanded the business and created Locks Direct, a sister company aimed towards selling padlocks online. At the time, it was a niche marketplace, but with the changing times, the company saw it as a logical step to go online and e...
E145: Damien Roux and Christopher Bradley - Measuring the Success of Gamification in eCommerce 22.05.2023 37:32
Damien Roux is the CEO of Drimify, a gamification platform for eCommerce retailers who want to add a level of fun and interaction to the online experience. Christopher Bradley is a Product Specialist at Drimify, he applies game mechanics to make difficult tasks more engaging. Their mission is to help retailers harness the power of gamification to tell brand and product stories to encourage people...
E144: Leyla Okhai - Steps And Practices Your Business Can Do To Create A Positive Workplace and Prioritise Diversity And Inclusion 24.04.2023 49:37
Leyla Okahi is the CEO and director at Diverse Minds, delivering, developing and managing diversity, inclusion and equality. With over 18 years of experience Leyla works to create positive work places and create opportunities for employee growth whilst prioritising equality. In this episode, Leyla talks about key steps and practices you can cooperate into your business to create an inclusive, dive...
E143: James Ewens - How Furniturebox Stands Out in a Competitive Market Whilst Maintaining Relevance and Scalability 17.04.2023 45:11
James Ewens is the Head of eCommerce at a rapidly growing furniture brand, Furniturebox. He manages all things eCom and has a passion for SEO, growth and furniture. In this episode, James talks about key techniques and strategies you can utilise to stand out from other competitors, giving advice from his 14 years in eCommerce. He also discusses the biggest challenges whilst growing a business and...
E142: Lucy Jeffrey - How Bare Kind is a Sustainability First Business and Why You Should Be Too 11.04.2023 40:21
Lucy Jeffrey is the CEO and Founder of Bare Kind, a sustainable socks business. They are saving animals by donating 10% of all profits to animal foundations. Lucy has a passionate heart and a strive for change. She is a London based self made business woman scaling her business from £0 to £500K in a short period of time, whilst saving animals across the globe. In this episode, Lucy talks about th...
E141: Emma Derbyshire - How to Outshine Your Competitors With a Killer Customer Retention Strategy 03.04.2023 51:11
Emma Derbyshire, Head of Growth at eComOne, leads the strategies of six, seven and eight figure brands to help them scale their business online. After working in Marketing for 10 years, she has found her passion in the world of retention, eCommerce and digital. In this episode, Emma discusses customer retention and why it is so essential to the growth of your business. She also explains how you ca...
E140: Henry Gill - Performance Max and Leveraging Uncertainty to Scale With Google Ads 27.03.2023 48:12
Henry Gill is the Head of PPC at eComOne, an eCommerce Growth Agency. He is a true expert in his field and has managed hundreds of Google Ads accounts. Henry has scaled six-figure+ eCommerce companies with optimised Search and Shopping Ads. In this episode, he discusses how the management of Google Ads has changed since he began years ago, budget shifts due to industrial uncertainty and where ret...
E139: Chris Murdoch - How To Grow A Business While Facing Financial And Mental Challenges 20.03.2023 46:21
Chris Murdoch is the Director of The Outpost, The Loot Room, The War Hub and many other successful companies. He has faced countless trials and tribulations along the way and has built his way back up through the years. In this episode, he talks about the mistakes he made that could've been detrimental to his business and the personal strategies that have built his business. He shares why and how...
E138: Indika Edussuriya - Why You Need to Focus on Sustainability Right Now to Be Compliant & Build Brand Loyalty 13.03.2023 35:01
Indika Edussuriya, Head of ESG Services at SGS, the world’s leading testing, inspection and certification company. They are recognised as the global benchmark for sustainability, quality and integrity. Indika thrives in the world of sustainability and conceptual development. His current mission is to play a pivotal role in the development and implementation of sustainability in eCom. He helps bus...
E137: Burc Tanir - How Dynamic Pricing Can Revolutionise Your eCommerce Business 06.03.2023 44:03
Burc Tanir is the CEO and Founder at Prisync, a leading competitor price tracking & dynamic pricing software for all sizes of eCommerce companies from all around the world. In this episode, Burc breaks down the greatest pricing techniques to remain profitable and tells us his secrets to selling more products. He also talks about dynamic pricing, the importance of Amazon pricing and where the...
E136: Nick Knuppe - How You Can Utilise Customer Understanding and Key Financial Tips To Remain Profitable 27.02.2023 40:24
Nick Knuppe is the Senior Marketing Director at Juni. He has 12 years of experience building and leading cross-functional brand, growth and product marketing teams from start-up to post Series C scale-ups in consumer, travel and financial tech industries. In this episode, Nick talks about the biggest challenges financially for ecommerce and retail right now and key things merchants should impleme...
E135: Gabe Kovacs - How to Thrive in a Time of Uncertainty by Using SMS And Email to Stand Out From Competitors 20.02.2023 43:36
Gabe Kovacs is Marketing Director at Annmarie Skincare with 12 years of experience delivering high-quality, revenue-generating, consumer facing growth campaigns. He has successfully launched over 15 product collections and designed influencer programs featured in Forbes. He has worked with high level brands and helped grow a start-up to $100M in one year through innovative marketing strategies. In...
E134: Kieran Wright - The Importance of Technical SEO in the eCommerce World to Generate Results 13.02.2023 1:00:59
Kieran Wright is a Technical Account Manager here at eComOne. He has a passion for generating tangible results in the fast moving online space, especially in the world of analytics, web development and content creation. Kieran has many years of experience in eCommerce from both the merchant and agency side. In this episode, Kieran uses his impeccable wealth of knowledge to deep dive into Technica...
E133: Jessica Purdie - Growing an SME in the Fashion Industry While Navigating the Challenges of Being a Business Owner 06.02.2023 40:36
Jessica Purdie is the Founder of Prikli Pear. They design and manufacture clothing for all shapes and sizes, supply alterations services, provide creative educational workshops and continue to run a creative female networking group, Stitch & B*tch. In this episode, Jessica talks about her journey to Prikli Pear and where they are going over the next 18 months. She shares how her background in...
E132: Brendan Roslund & Sam Hudspith: How You Can Profit From The Innovation Of Sport In The eCommerce World 30.01.2023 46:53
Brendan Rosland is the Chief Operations Officer and Sam Hudspith is the Director of Narrative at Goalkeeper.com. Together they have shot football (particularly goalkeeping) into the eCommerce world. They lead global teams as they strive to be the most responsible resource, voice and educational destination for goalkeepers globally, Offering multiple goalkeeper products and services. Brendan and S...
E131: Elizabeth Azide - BigCommerce SEO Steps You Could Be Missing Out On That Could be Fatal to The Growth of Your Store 16.01.2023 40:51
Elizabeth Azide is the Marketing Leader EMEA at BigCommerce, aiming to advance and thrive through eCommerce globally. Elizabeth is currently driving global access to an innovative open SaaS ecommerce platform through integrated go-to-market channels, including partner, demand generation and more. In this episode Elizabeth breaks down the key to success and traffic through SEO and multi store front...
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