Dental Unfiltered

In this episode of Management Unfiltered , Kirk Teachout and Zach Shelley delve into the essential role office managers play in dental practices. They discuss when and why to bring an office manager on board, the financial impact of the decision, and the value of investing in their training and motivation. The discussion highlights the importance of setting clear expectations and illustrates how a...

In this episode, hosts Matt Brown and Dr. Andrew Vallo explore different equity models for dental associates and executives, focusing on how ownership opportunities can help retain top talent. They explain the steps involved in offering equity, the qualifications associates must meet to earn it, and the valuation methods used for equity purchases. The discussion also emphasizes the importance of a...

In this episode of Management Unfiltered, hosts Zach Shelley and Kirk Teachout dive into their unconventional journeys from skateboarding and music into the field of dentistry. They explore how to craft memorable patient experiences, define their ideal patient base, and lead effectively within a dental practice. The discussion also addresses the realities of burnout and the importance of personal...

In this episode, Matt Brown and Dr. Andrew Vallo dive into the role of authority in social media advertising for dental practices. They discuss a range of marketing strategies, such as video ads, mailers, and the value of producing tailored content. The discussion highlights the importance of building authority through personal branding and strong communication skills. It also compares the cost-ef...

In this episode of Clinical Unfiltered , Dr. Pauline Le shares her journey from dental school to building a successful aesthetic practice. She talks openly about the challenges she’s faced, how social media helped her grow her brand, and the way she blends facial aesthetics with traditional dentistry. Dr. Le also shares why it’s so important to provide well-rounded patient care and manage expectat...

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo delve into the vital role of conflict resolution in dental teams. They examine how unresolved issues can negatively impact team morale and patient care, stressing the importance of having clear, structured approaches to address conflicts quickly. Drawing from a leadership seminar, Dr. Vallo offers practical strategies, including...

In this episode of Clinical Unfiltered , Dr. Sausha and Dr. Varisha Parikh tackle the real-life challenges behind implant dentistry when things don’t go as planned. From tricky removals to unexpected complications, they share candid stories, hands-on tips, and practical advice for managing setbacks in the operatory. The discussion highlights the importance of staying adaptable, knowing when to ask...

In this episode of Dental Unfiltered , Matt Brown and Dr. Andrew Vallo dive into the value of understanding your dental team through assessments like DISC and the Kolbe Index. Matt shares his insights from a recent leadership retreat, while Dr. Vallo breaks down how Kolbe testing has transformed the way he structures his team, hires, and assigns responsibilities. From identifying quick starts to f...

In this episode of Clinical Unfiltered, Dr. Sausha and Dr. V explore the complexities and potential complications of wisdom teeth extractions. They discuss worst-case scenarios, common issues like dry sockets and hematomas, and stress the importance of effective patient communication and follow-up care. Dr. V shares her protocols for managing complications and emphasizes the need for dental profes...

In this episode of Dental Unfiltered , Matt Brown and Andrew Vallo dive into the topic of sales in dentistry. They stress that every dental professional is involved in sales, as establishing trust with anxious patients is key to success. The discussion touches on the importance of tracking treatment acceptance, managing team performance, and fostering strong communication between doctors and patie...

In this episode of Management Unfiltered, Zach Shelley interviews Kirk Teachout, who shares his unexpected path from the music industry into dentistry. During the COVID-19 pandemic, Kirk and his wife took the opportunity to reimagine their dental practice, placing a strong emphasis on improving the patient experience and refining how appointments were scheduled. The conversation highlights the imp...

In this special 100th episode of Dental Unfiltered , hosts Matt Brown and Dr. Andrew Vallo reflect on their podcast journey, celebrating how far they've come and the many guests they've featured along the way. They explore key lessons learned from conversations with experts across the dental field, the importance of adapting strategies to fit different practice models, and how ongoing coll...

In this episode of Clinical Unfiltered, Dr. Sausha chats with Dr. Elizabeth Dy again - this time, diving into the world of airway and sleep dentistry. They explore therapeutic approaches for patients of all ages, discuss the importance of assessing dysfunction, and share insights on tongue tie release techniques. The conversation emphasizes the significance of a holistic approach to patient care,...

In this episode of Dental Unfiltered , Matt Brown interviews Paul Lowry from Dental Menu about the growing role of dental membership programs. They discuss the challenges of self-managed plans, the benefits of Dental Menu’s solutions, and the importance of proper accounting and sales strategies. The conversation highlights how subscription-based models can boost patient retention, improve financia...

In this episode of Management Unfiltered, host Zach Shelley chats with Cory Pinegar about the changing world of dental office management and the role of virtual assistants (VAs). They dive into the perks and challenges of using VAs, stressing the importance of communication and empathy in patient care. The discussion also covers how to set clear expectations when hiring VAs to boost efficiency and...

In this episode of Dental Unfiltered, Matt Brown chats with Kevin Tallman, CEO of Mango Voice, about the role of VoIP technology in dental practices. They dive into how AI can transform patient communication and improve front desk operations, stressing the importance of integrating technology thoughtfully rather than just using off-the-shelf solutions. The conversation also touches on customer ser...

In this episode, host Dr. Sausha chats with guest Dr. Elizabeth Dy about the crucial link between airway management and dentistry, especially regarding tongue and lip ties. Dr. Dy shares her journey toward an airway-focused practice and the challenges of discussing sleep disorders with patients, highlighting the importance of proper screenings and referrals for improved patient care.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo highlight the critical role of Key Performance Indicators (KPIs) in dental practices, emphasizing that tracking these metrics can enhance performance and accountability within teams. They discuss the evolution of KPI awareness, the importance of involving the entire team in the process, and the benefits of gamifying KPIs to crea...

In this episode of Management Unfiltered , Zach Shelley interviews Whitnee Baldwin, an office manager and dental consultant. Whitnee shares her insights on hiring for customer service skills and the importance of building trust with patients. They discuss effective communication and leadership in dental practices, highlighting how these factors enhance patient experience and team morale, ultimatel...

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo delve into the challenges of hiring talent in the dental industry. They discuss strategies for attracting and evaluating leadership candidates, the necessity of skilled associate doctors, and how strong leadership contributes to a successful practice. The episode highlights the importance of competitive compensation, thorough sc...

In this episode of Management Unfiltered, Zach Shelley interviews Kelly Schwartz, CEO of Schwartz Consulting Group, who shares valuable insights on effective management in dental practices. They discuss the crucial role of office managers, the need for standardized systems, and the importance of patient engagement and communication. Kelly highlights the significance of accountability within teams...

In this episode of Dental Unfiltered, the hosts of Dental Unfiltered, Clinical Unfiltered, and Management Unfiltered conduct a Q&A session. They cover key topics in dental practice management, including the balance between patient relationships and practice growth, common pitfalls for new owners, and recommendations for entry-level 3D printers. They also address the timing for hiring hygienist...

In this episode of Clinical Unfiltered, Dr. Sausha explores advancements in 3D printing technology in dentistry. He discusses the evolution of the technology, differences between additive and subtractive methods, and various printer types. Dr. Sausha emphasizes selecting the right printer for specific dental applications and the importance of software in the workflow. He also shares insights on th...

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo examine the differing mindsets of scarcity versus abundance in dentistry and their effects on marketing, budgeting, and practice growth. They caution against blanket statements in dental advice and stress the importance of understanding market dynamics and employing customized marketing strategies. The discussion underscores the...

In this episode of Clinical Unfiltered, Dr. Sausha talks with Dr. Nathan Estrin about the exciting advancements in dental lasers for periodontal therapy. Nathan shares his hands-on experiences with different types of lasers, like ND-YAG and diode lasers, and explains how understanding laser wavelengths can really impact treatment outcomes. They also touch on how patients feel about laser treatment...