Dental Business RX

For better or for worse, debt is a part of life for most private practitioners, whether it's from purchasing a practice, adding chairs, new equipment, or even just trying to cover the bills and payroll on a down month. In the right situation, strategically taking on some debt is no problem. But there are also many scenarios where taking on debt is a very bad idea and you can find yourself underwat...

We receive this question fairly often: how involved should my associate doctor be in presenting treatment? Jeff's answer is a bit unconventional compared to the traditional associate model, and you'll understand why as you listen.   The MGE Communication & Sales Seminars -  https://www.mgeonline.com/abc Treatment Coordinator Training Course -  https://ddssuccess.com/p/treatment-coordinator-trainin...

It can be a delicate balance finding the right amount of time to schedule for new patient appointments. Too little time and you're too rushed to form a good relationship and present their treatment plan properly. Too much time and it starts eating into more productive procedures. So this week, Jeff dives into new patient appointment lengths and how to maximize both case acceptance and efficiency....

We all know that focusing on retaining patients is crucial for long-term practice success, and we've already done episodes on reactivating patients and building up your hygiene dept—but there's another important aspect that most dentists overlook. This week, Jeff reveals what it is and how to manage it successfully so you start seeing better retention and increased production.   Download the MGE R...

Chances are if you are a practicing dentist, you are doing some form of marketing. But is your marketing actually effective? Are you getting good ROI? Are you even keeping track of it? In this week's podcast, Jeff goes over the importance of tracking your marketing's effectiveness, some tips on how to maximize your ROI and how your marketing directly reflects your new patient flow.   The MGE New P...

Being solidly booked out weeks (or even months) into the future can give you a feeling of security…but it can also severely limit your schedule flexibility and growth potential. So, what's the right balance? When are you booked out too far—or not far enough? That's the topic that Jeff tackles in this week's episode!   Live scheduling seminar -   https://mgeonline.com/scheduling-livestream Online s...

Setting the right goals and having the right approach to achieving them is an incredibly important part of successfully owning and operating a business. And what better time to talk about this than at the turn of the new year? So this week, Jeff dives into the topic of goals to help you get the best start to 2024.   Learn more about MGE -  https://mgeonline.com

This week we wrap up our series on the Office Manager's daily duties and routine to keep their practice running efficiently and productively.   Running the Day Checklist -  https://www.mgeonline.com/running-the-day-checklist Learn more about MGE -  https://mgeonline.com

We've discussed the importance of having a well-trained Office Manager and their general job description—but what should they actually be doing all day? In this two-part series, we cover the Office Manager's daily duties and routine to keep their practice running efficiently and productively.   Running the Day Checklist -  https://www.mgeonline.com/running-the-day-checklist Learn more about MGE - ...

When does it make sense to hire a Treatment Coordinator? And if you already have one, how should you best utilize them? And should you considering adding another? This week, Jeff answers those questions and discusses what you can do to increase patient volume to the point where adding a Treatment Coordinator is worth the investment.   Treatment Coordinator Training Course -  https://ddssuccess.com...

There's nothing more frustrating than working hard and producing a whole lot—only to realize there's almost no profit left at the end of the month. So this week, Jeff tackles profitability: where dentists often go wrong in calculating their overhead/profit and what to focus on to bring that profit margin up.   Overhead Calculator Spreadsheet & Guidelines -  https://mgeonline.com/overhead-materials...

Do your staff look forward to coming into work every day? Do you? Obviously, work can never compete with fishing or golfing or Disneyworld, but your office should be a place where you can all have fun and perhaps even enjoy your work! Office drama and "toxicity," though, make it no fun for anyone and negatively impact practice production. So this week, Jeff covers some sensible tools for eliminati...

In prior episodes, we've discussed several aspects of case acceptance. Now, Jeff brings it all together and walks through the entire process from a new patient initial to accepting and starting treatment. This will help you create an intelligent, organized system in your office to maximize case acceptance and ensure nothing slips through the cracks.    Production Calculation -  https://www.mgeonli...

We've discussed the job duties of several positions, such as the Receptionist, Treatment Coordinator, Office Manager, etc—but what about the Owner? Owning a dental practice IS a job, too! So this week, Sabri Blumberg joins us to discuss the six core job functions the Owner needs to perform and that should never be delegated to anyone else.    Learn more about MGE -  https://mgeonline.com Free Cons...

In dentistry, we don't have the luxury of a big HR or recruiting department, but hiring the right people is still an incredibly important part of running a dental practice and there are a lot of nitty-gritty details. So this week, we bring in our own hiring expert, Ashley Fuegel, to simplify things and ensure you find hire the best talent.   Sample Application & Offer Letter -  https://mgeonline.c...

What's going on with the inflation, interest rates, and labor market can have big implications for private practice dentists—but trying to keep up with it all can be a headache. So this week, Jeff breaks it down simply and gives some key tips for dentists that want to keep growing and maximize profitability.   Fees & Plans Analysis -  https://www.mgeonline.com/fees-and-plans Practice Analysis -  h...

Tried double-confirming, automatic reminders, cancellation fees…and yet you're still experiencing cancellations and no-shows? This week, Sabri Blumberg joins us to do a deep dive into the reasons patients cancel and how you can eliminate cancellations once and for all in your practice (on both the doctor's and hygienist's schedules).   Guides for Filling Openings On the Doctor's and Hygienist's Sc...

If you survey dentists (which we do), staffing issues will always come up as one of the biggest sources of problems and stress—and it's only gotten worse in recent years. So this week, special guest Jeff Santone comes on to discuss the biggest barriers to building a good team and what adjustments you should make to be successful in today's environment.    :11 I can't find (or keep) any good staff...

If you're a regular listener, then you already know how important it is to have a highly competent Office Manager for your practice. This week, we bring on special guest Sabri Blumberg to discuss how to find the right person, what attributes to look for, and getting them started on the job successfully.    Running the Day Checklist -  https://www.mgeonline.com/running-the-day-checklist MGE Power P...

New ideas are great and we always want to keep evolving and improving—but making misguided changes in your practice can also have disastrous consequences. So this week, Jeff discusses how to approach implementing new changes sensibly and what to do if things suddenly go sideways.   Learn more about MGE -  https://mgeonline.com Free consultation -  https://www.mgeonline.com/free-practice-analysis A...

Nobody wants to have a high turnover office, but sometimes trying too hard to hold on to employees only makes the problem worse. So in this episode, Jeff discusses how to know if it's a bad fit early and what to do about it—so you can build the right team around you and not wind up with continual problems and even worse turnover.   Learn more about MGE -  https://mgeonline.com Free Consultation - ...

More and more GPs recently have been bringing in part-time specialists so they can offer more services in-house. The benefits are obvious, but where can it go wrong and what considerations should you have before deciding to bring someone on? And how do you do it  right ? This week, we're joined by special guest Sabri Blumberg to answer those questions and more!   Ask Sabri a question –  sabrib@mge...

No matter where you practice, you probably have some form of patient financing in your office. But there are a few keys to utilizing it properly and some ways to do it that aren't so effective. In this weeks episode Jeff goes over not only when you should use it, but how doing it wrong could be costing you a lot more than you think!   Free Consultation - https://www.mgeonline.com/free-practice-ana...

If you want to significantly reduce overhead and increase your profit margin, there are only so many expenses you can cut out before you start doing more harm than good. However, there is one thing that makes a huge difference, and this week Jeff reveals what it is and how to reclaim your lost profitability.   Production Calculation -  https://www.mgeonline.com/production-calculator Fees & Plans A...

In order to be productive, every team member needs to know  what   they are producing . So if you want to improve the productivity and efficiency of your team, the first step is to get everyone on the same page about what they are producing and how it creates value for the practice—and that's what Jeff discusses on this week's episode.   Downloads for this episode -  https://www.mgeonline.com/epis...