Dental Business RX

This week we answer more listener questions with special guest Sabri Blumberg. You can also watch the filmed version of this episode on our YouTube Channel here:  https://www.youtube.com/watch?v=DEzOvLsslf0   :11 – I can't find a hygienist. 9:54 – I have a problematic staff member but they're very productive. 18:00 – How do I get more new patients?   The MGE New Patient Workshop -  https://www.new...

It's the 100 th  episode! For this milestone, we brought Sabri on to answer the most burning listener questions! We also filmed this episode so you can watch on our YouTube Channel here  https://www.youtube.com/watch?v=RGXrYGzkl-o .   :11 – When should I begin phasing out of PPOs? 16:55 – What do I need to do to build a good team? 25:50 – What is the simplest way to increase my collections?   Over...

Marketing can be expensive, and the costs only rise over time, so it's always a good idea to focus on maximizing the results of your marketing as much as possible. That means both having the right strategy for external marketing and streamlining your internal processes. So in this episode, Jeff outlines the step-by-step checklist we give our clients to ensure they are getting the most out of the n...

Does your production go up and down unpredictably from week to week and month to month? It may not actually be as "unpredictable" as you think. There is a specific reason for it! And that's what Jeff covers this week: why you have big swings in production and how to make it more consistent so you can see steady growth.   DDS Success (coupon code RX269) -  https://ddssuccess.com The MGE New Patient...

So you've done the math: in order to meet your goal for the month, you need to produce X amount per day. Wouldn't it be nice if you could just get that production lined up consistently  every  day and meet your goals like clockwork? That is possible with good planning! And if it's not happening in your office, the culprit is most likely one (or more) of the six reasons Jeff covers in this week's e...

How is your practice really doing from a performance perspective? How "healthy" is your business? Just looking at revenues or going by gut feeling aren't a good way to measure the true health and performance of your practice! There are five key areas to analyze to get a proper picture of your office, which Jeff covers in this week's episode.   :11 – Growth rate 9:10 – Hygiene and patient retention...

Has this ever happened to you? "We saw double the usual number of new patients this month—so why did production barely go up?" Or, "We expanded into more chairs and added a provider—but why didn't our collections increase commensurately?" Sometimes when you're trying to grow, you can see diminished returns even if it seems like you're doing everything right on the surface. There is a specific reas...

This week, dental marketing expert Dan Brown joins Jeff to discuss the most important aspect of your marketing: social proof. He describes what it means and how focusing on it has been helping many of our clients double, triple, or even quadruple their new patients without adding a big marketing expense.   The MGE New Patient Workshop -  https://www.newpatients.net Sample HIPAA release form -  htt...

This week we bring in special guest Jeff Santone to discuss the three most common barriers to increasing practice revenues. Jeff speaks from his experience having run two highly successful offices and lecturing to, meeting with, and observing hundreds of doctors from all over the country on a monthly basis as MGE's New Client Services Executive.   :11 – Reason #1: Your case acceptance rate isn't w...

Embezzlement is a lot more common in dentistry than you may think, and it's not always easy to see if you don't know what to look for. So this week, Jeff discusses the signs that you may have an embezzlement problem as wellas some simple things you can do to prevent it from happening to you.   Team training video courses -  https://ddssuccess.com Cash Reconciliation Report -  https://mgeonline.com...

For a while, postcards were all the rage in the world of dental marketing. Then we had Google ads, then Facebook ads, then "implant funnels"…all going in a digital direction. So, should you focus purely on digital marketing nowadays, or is it still worth including direct mail in your marketing strategy? That's what Jeff discusses in this week's episode, along with some key tips to get good return-...

We all want to improve and do better, so we make changes and implement new ideas…but oftentimes these changes don't result in actual improvement, or occasionally actually make things  worse.  So how do you know that you're solving the right problem? And how do you make sure that you keep the successful things going while making these changes? That's what Jeff discusses in this week's episode!   Do...

Recently we've found that a surprisingly high number of dentists are making a big mistake in their treatment presentations—and in addition to harming your case acceptance, it can upset patients and lead to future problems. So this week, Jeff talks about this problem and why you may need to change your approach to presenting treatment.   The MGE Communication & Sales Seminars -  https://mgeonline.c...

Over the last few years, there has been a ton of money flowing into corporate dentistry and a lot of talk about DSOs becoming the future of the dental industry. But if you look closely, there are some signs of trouble in paradise recently—and these trends are interesting food for thought for all dentists in private practice.     Stats on commercial loans -  https://fred.stlouisfed.org/series/DRTSC...

In this episode, Jeff covers several eye-opening dental industry statistics that open the door to tremendous opportunity for smart practice owners over the next 5-10 years. This is a fascinating listen for any dentist—but particularly if you're a growth-minded owner or a considering buying an office in the future, this is a must-listen episode!   Dental Industry Statistics -  https://mgeonline.com...

There are a few reasons why patients cancel appointments, but one of them far outstrips all the rest—and no amount of reminders or confirmations or cancellation fees will fix it. So this week, Jeff discusses the real problem behind the majority of cancellations and how to solve it so you can start reclaiming your lost productivity.   The MGE Communication & Sales Seminars -  https://mgeonline.com/...

In this episode, Jeff discusses the current state of the hiring market, what it means for your practice, and four ways you should to adjust so you can fill your positions of need with highly productive new staff.   :11 – Recent changes in the labor market and how they affect your practice 12:04 – 4 ways to be more successful at finding and onboarding great staff right now   Sample Hiring Ads -  ht...

The recent inflation and looming economic pressures can't be ignored as a dental practice owner. While you can't control the larger economy, there are several important things you CAN control in how you adjust to it. So this week, Jeff covers the important factors you need to be aware of and five keys to evolving with the times so you can stay profitable into the future.   :11 – Economic factors y...

Want to expand your practice and increase revenue, but aren't sure where to start? In this episode, Jeff covers a few key metrics for evaluating where you are at currently, what your potential is, and what your next step should be to jumpstart growth.   Download the MGE Reactivation Program -  https://www.mgeonline.com/mge-reactivation-program The New Patient Workshop -  https://www.newpatients.ne...

We've all heard it before: "I can't afford it," "I need to talk to my wife/husband first," "Can it wait?" "I have to think about it," etc. And if you're not hearing these objections, then ask your treatment coordinator, because they definitely are! So this week, Jeff discusses how to address these objections in a friendly and effective way so you can still help the patient with the best treatment...

Recently, many dentists have been reevaluating their insurance plan participation—and it's easy to see why with rising costs for you but stagnant fee schedules from insurance companies. Dropping plans can be intimidating, though, especially with the prospect of losing patients during a time of economic uncertainty. So this week, Jeff discusses how to make the right decision for your practice and l...

The hiring market has gotten tighter and tighter in recent years. This means you may be struggling to find good candidates right now—and particularly struggling to find ones that already have dental experience. But how important is that prior experience, really? Is it worth limiting your potential hiring pool? We're joined by special guest Jeff Santone to discuss how he implemented a very systemat...

Being able to delegate effectively is an essential part of being a business owner or manager. It's also the key to having good organization, reducing upsets and disagreements, and being able to grow rapidly without creating a bottleneck. So this week, Jeff dives into the topic of delegation—how to do it well and all the ways it can go wrong.   :11 – The importance delegating job duties the right w...

We've all been to a seminar or had a great meeting where we came up with fantastic new ideas for our business…only to be hit with reality on Monday. No matter how good the ideas are, they're useless if you can't get them implemented consistently in your practice. So this week, Jeff discusses the barriers to implementation and how we guide our clients to make real, positive changes that stick.   :1...

Most dentists would love to have more positive online reviews, but many don't know where to start, or how to create a plan for getting them consistently. As part of your Marketing efforts, having lots of online reviews do much more than just look good for your practice. They also affect how well your Marketing works. In this week's episode, Jeff is joined by Dan Brown, MGE's resident "Dental Marke...