Skip Steward

Connecting the Dots

Health EN ↓ 281 episodes

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about conti...

Author

Skip Steward

Episodes

Dr. Lisa Yerian & Cleveland Clinic’s Continuous Improvement Journey 05.11.2020 35:17

Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic shares the story of how they are creating a culture of Continuous Improvement.

TWI Job Instructions (JI) 29.10.2020 33:51

We talk about Training Within Industry (TWI) Job Instructions and the role it can play to provide consistent high quality patient care.

Standardization and 6 Starter Questions 22.10.2020 31:25

We talk about what standardized work is, the importance of it in healthcare, and ask some simple questions to help leaders discover what is occurring at the actual place where value-creating work actually occurs.

Pascal Dennis on Strategic Deployment and Alignment 15.10.2020 35:27

Pascal Dennis reviews his years at Toyota and various industries with performance improvement. He also speaks about his new book Harnessing Digital Disruption, How companies win with Design Thinking, Agile, and Lean Startup

Dr. Paul DePriest: CI journey, Standardization, Ideal Principle Based Behaviors 08.10.2020 30:43

Dr. Paul DePriest serves as the Executive Vice President and Chief Operating Officer for Baptist Memorial Health Care Corporation. He is the first physician to serve as executive vice president and chief operating officer for Baptist Memorial Health Care Corporation. Dr. DePriest joined Baptist in 2012 as senior vice president and chief medical officer. He holds a bachelor's degree in ch...

Starting the Conversation 01.10.2020 25:41

Skip Steward and Dr. Harvey Mason start the conversation about the Baptist Management System (BMS). Connecting the Dots Podcast will be a conversation about how different parts of BMS work together and areas of success & struggle. There will be times when we invite other leaders on to share how they think of continuous improvement in their organization.