ComplyPlus™ Presents: Navigating Health and Social Care Compliance

In this episode of ComplyPlus™ Presents, Dr Richard Dune is joined by Raymond Ruzvidzo to explore a remarkable journey through the health and social care sector, from frontline caregiving in the UK to professional training leadership in Canada. Together, they reflect on the personal experiences that sparked Raymond’s career and the lessons he learned while navigating regulation, workforce developm...

In this episode of ComplyPlus™ Presents, Dr Richard Dune joins Lewis Normoyle to explore what effective training actually means in today’s health and social care sector. Moving beyond box-ticking exercises, they delve into the legal foundations of training, the real difference between statutory, mandatory, and CPD, and how to design and deliver impactful programmes that align with both regulation...

In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle unpack the evolution of e-learning in health and social care, from early resistance to widespread adoption across the sector. They examine the challenges of digital transformation, changing attitudes toward compliance training, and the shift to blended learning models. With insights shaped by the COVID-19 era and shifting...

In this episode of ComplyPlus™ Presents, Dr Richard Dune sits down with mental health consultant Farai Mabiza to discuss the growing need to prioritise mental health across all sectors, particularly in health and social care. Drawing from over 20 years of frontline experience, Farai shares his journey from nursing to founding Octrac Consulting, offering practical solutions for supporting mental we...

In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle break down the confusion around statutory and mandatory training in health and social care. They explore the misconceptions, legal duties, and compliance gaps that many organisations face when relying on generic training lists. Building on real client experiences and insights from regulatory practice, they explain the impo...

In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle explore the growing need for AI regulation in health and social care. They discuss the ethical, clinical, and political implications of adopting AI technologies without proper oversight. Drawing on recent global AI summits and Dr Dune’s background in clinical decision support systems, they highlight the risks of unregulate...

In this episode of ComplyPlus™ Presents, Lewis Normoyle and Dr Richard Dune unpack how a robust Training Needs Analysis (TNA) and an effective training matrix drive regulatory compliance. Discover the four-step TNA process, the KSA model, and the risks of box-ticking and outdated systems. Learn how to align training with business goals, close workforce gaps. Tune in to gain practical insights into...

In this episode of ComplyPlus™ Presents, Richard Dune sits down with Helen Eivers to explore the challenges of modern healthcare training, frontline resilience, and emotional well-being. They discuss the evolution of nursing education, the mental toll of high-pressure roles, and whether current training models prepare healthcare workers for real-world demands. Helen shares insights from her 40-yea...

In this episode of ComplyPlus™ Presents, Lewis Normoyle and Dr Richard Dune explore the Train the Trainer model. They discuss the benefits of in-house training, the challenges of maintaining quality, and its impact on compliance and workforce development. Additionally, they break down the key factors to be considered before adopting this approach, the common pitfalls to avoid, and how a training m...

In this episode of ComplyPlus™ Presents, Lewis Normoyle and Dr Richard Dune unpack Sir Julian Hartley’s vision for the “CQC Way” and what it means for health and social care providers. They explore the failures of the Care Quality Commission (CQC), the challenges of regulatory reform, and whether the proposed changes will bring genuine improvements or just more bureaucracy. Richard shares insights...

In this episode of ComplyPlus Presents, we spotlight Richard, co-founder of ComplyPlus™, as he shares his journey from a Zimbabwean farm to leading innovations in compliance and governance. He reflects on key moments, from aspiring lawyer to an accountant, his unexpected shift into nursing, and how his PhD in healthcare technology led to the creation of ComplyPlus™.He shares how his experiences sh...

In this episode of MTG Presents, we look back at the journey of ComplyPlus™ and its progress over the last ten years. Lewis Normoyle, our Chief Operating Officer, shares how the company moved from its roots in recruitment to becoming a leader in compliance and training solutions. We discuss key moments, challenges, and strategies that helped shape the business, including how we adapted to market c...

In this episode of MTG Presents, we take a closer look at what’s been shaping the health and social care sector in 2024. From the impact of junior doctors’ strikes and workplace concerns to Labour’s reform agenda, we discuss how these developments affect organisations and the increasing need for compliance tools like ComplyPlus™. We discuss rising health inequalities, what needs to be done to addr...

In our debut episode, The Mandatory Training Group’s CEO, Dr Richard Dune, and COO, Lewis Normoyle, share how MTG evolved from a healthcare recruitment agency into a leader in compliance solutions. They dive into why compliance matters more than ever in the health and social care sector, exploring the impact on patient safety, staff retention, and organisational success. From adapting to the Care...