Compassion & Courage: Conversations in Healthcare

In this episode of Compassion & Courage, Marcus interviews Denise Wiseman, PhD, MBA, CPXP, who explains her transition into patient experience through inspiration from Quint Studer's book ‘Hardwiring Excellence’ and her own negative experience as a patient. Denise also shares what it means to make a ruckus in healthcare and how working in the field of patient experience for over a decade...

Join Marcus and The Hotness for the first podcast of the year! We have big changes this coming year to the C&C Podcast schedule! We are moving our episodes to every other week and lengthening our shorter episodes to provide more insight and inspiration. Thank you for listening and can’t wait for this new year!   Resources for you: More communication tips and resources for how to cultivate comp...

Join Marcus and The Hotness for the last podcast of the year! Come share Christmas Spirit as the two reflect on their favorite Christmases growing up and the stories of family around them. Remember to stop and consider those who may be having a hard time this holiday season. Reach out and show compassion and love!    Resources for you: More communication tips and resources for how to cultivate com...

In today’s episode, Marcus is joined by Dr. Jan Carney, who has spent most of her career in public health and preventive medicine. With a particular interest in rural health, listen as Dr. Carney shares her ideas of how we can potentially socially engineer populations towards improved health and health equity. She also discusses how access to health and social services for people in rural communit...

Here in site awareness month, Marcus shares his firsthand experience with living with blindness. And he discusses some of the things that are common misconceptions due to movies and television. And answers your most burning questions like, do you want to feel my face and what does a blind person see? Join Marcus for this fun talk about appreciation of sight and how blindness and low vision really...

Today’s guest is Jeremy Zoch, as an executive in the health sector for many years who has gone on to new endeavors, listen as he discusses his new book Life Lived Well, which contains a collection of life-changing stories and expert insights. Jeremy also discusses common misconceptions about hospital leadership, ways to ensure patients receive the best care, and his experiences leading a large org...

Have you ever had a holiday where things went wrong? I bet the answer is yes! We all do. How do you handle it when everything you’ve planned and worked so hard for goes up and smoke… Sometimes literally. Let’s talk about some tips and tricks of creating events to remember and finding joy in all the best places.   Resources for you: More communication tips and resources for how to cultivate compass...

Thanks for joining us for this update episode! Marcus and The Hotness catch us up with how Marcus is recovering from the incident with the water moccasin. Thank you for all the well wishes and prayers!   Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/ Learn more about Marcus’ Books: https://marcusengel.com/store/ Conn...

In today’s episode, Marcus is joined by Dr. Caroline Mallory. Helping to train the nurses of tomorrow, Dr. Mallory is a nurse and educator with a passion for bringing innovation to nursing leadership. Today we talk about how interventional work can help protect people against illnesses and generate research, how she feels inspired and empowered in nursing, and the importance of working with patien...

Today is National First Responders Appreciation Day! Let’s talk about why that is important. Marcus shares his first-hand account of how a first responder literally saved his life by doing an obscure and unique procedure. Then he talks about going back years later to meet this man and share his gratitude one on one. First responders save, lives every day all around the world. What can we do to sho...

In today’s episode, Dr. Barbara Seymour shares her insights on collaborating across professions to achieve the best patient outcomes, her leadership journey, how she helps to spur nursing innovation, and what nurses can do to shape the future. Helping to ensure nurses across the country are engaged and satisfied with their work while considering the impact on the next generation, Dr. Seymour expla...

So many of us have them.  The dates that are “before” and “after.” The moment of loss. Of Pain. Of Uncertainty.  On this episode, Marcus shares from the heart about the 30th anniversary of the “day that changed everything” … and how to move forward. Even when it’s slow and painful. Even when the world has been shattered. If you or a loved one has experienced this moment of loss… you don’t want to...

Healthcare is more complex than ever and sometimes all it takes is someone there to talk you through the next steps. In today’s episode of Compassion & Courage: Conversations in Healthcare, Marcus Engel interviews Stephanie Johnson, a Nurse Navigator for Ascension in Nashville, TN. Come listen to this wonderful conversation about how to practice compassion as a career and be inspired to bring...

Have you ever not liked a co-worker? Just kidding… we all have been in that situation. In this episode of Compassion & Courage, Marcus and The Hotness discuss what you should do when you don’t like a co-worker. Come learn how not to be an accidental bully, and unknowingly create a toxic work environment.  Resources for you: More communication tips and resources for how to cultivate compassion:...

The patient experience is of utmost importance across healthcare, and sometimes looking to other industries can provide a new solution to an old challenge. Today’s guest Richard Corder is at the forefront of everything occurring in the world of patient experience. We discuss what healthcare organizations can do to help create cultures and environments where employees thrive, and patients heal and...

It is never a bad thing to reach out ask to help and show compassion, but sometimes expressing compassion without communication can be more powerful. In this episode of Compassion & Courage, Marcus and The Hotness discuss what active compassion is and how to practice that in daily life. Come listen to their insight on practicing compassion and what can help you stand out.   Resources for you:...

In celebration of Nursing Professional Development (NPD) Week, in today’s episode we welcome, Naomi Fox and Stephanie Zidek. Showcasing NPD practice in different sectors and industries by highlighting key developments within patient care, Naomi and Stephanie analyze information gathered through environmental scanning and discuss NPD implications. Listen as they discuss the impact of COVID-19 and p...

In today’s episode, Marcus is joined by Susan Farren. After being diagnosed with cancer in 2016, Susan discovered shocking research that revealed how a career as a first responder can cause physical, emotional, and mental impacts. Susan explains the origin story of First Responders Resiliency, Inc., a program designed to train first responders how to save themselves, not just others, and how she i...

Today’s episode is all about audio description, an accessibility feature that allows you to enjoy a movie or TV show without visuals. With a career in audio production, Eric Wickstrom shares what he enjoys most about making TV and film accessible to everyone. Eric discusses his time at IDC and his experience creating audio descriptions for hit shows like Game of Thrones, The Last Dance, and The Qu...

On this episode of Compassion & Courage, we are joined by a superstar guest, Pastor Martha Munizzi. Pastor Martha shares a bit about her background as an international recording artist and the awards she’s won and been nominated for (hint: we’re talking Grammy, Stellar and Dove, just to name a few). Pastor Martha shares the time an amazing opportunity presented itself in the form of an invitat...

If you have ever wanted to write a book, this is your sign… DO IT! In this episode of Compassion & Courage, Marcus and The Hotness talk about writing and editing Marcus’ first book, After This: An Inspirational Journey for all the Wrong Reasons. The two talk about the early days of Marcus’ career as a writer and beginnings of Narrative Nursing. Resources for you: More communication tips and re...

In today’s episode, Donna Wright joins Marcus to discuss compassion in healthcare and cover various topics, from workplace culture and relating to patient experience to the science behind nursing and leadership development. Donna shares how her nursing journey began and how sociology and compassion are linked. We also discuss her belief that nurses are scientists of human response and how nursing...

In this episode of Compassion & Courage, Marcus and The Hotness talk about a recent trauma that put Marcus in the hospital for five days and through two surgeries. The two discuss their experience and reflect on the idea of trauma affecting more than just the patient. Come listen to how a few wonderful individuals stepped up and practiced compassion when our family was suffering through this u...

Today’s guest on Compassion & Courage is Ted Meyer, an artist and patient advocate who helps patients and medical professionals see the positive in the worst life can offer. Ted discusses the inspiration behind his artistic process and how he visualizes his emotions through art. Acknowledging the negative experiences that a patient has been through and turning them into something beautiful, Te...

Marcus is joined in the studio by his longtime friend, John Vollertsen. Listen as the two discuss what it was like to be with Marcus during his recovery and learn how John rescued Marc. This is a touching and funny look into one of Marcus’ longest friendships and learn how you can be a compassionate friend to another in crisis and loss. Resources for you:  More communication tips and resources for...