Compassion & Courage: Conversations in Healthcare

In today’s episode of Compassion & Courage, Marcus Engel speaks with Nikki Helms DNP, MBA, RN, CCRN-K, a dedicated nurse and patient experience leader. They discuss Nikki's journey into nursing, the importance of compassionate care, and the impact of personal experiences on her career. The conversation delves into leadership in healthcare, the significance of vulnerability and trust for l...

On this episode of Compassion & Courage, Marcus and The Hotness delve into the concept of self-sabotage, exploring its various forms and how it impacts mental health, relationships, and personal growth. They discuss behaviors such as perfectionism, avoidance, rebellion, imposter syndrome, overthinking, and martyrdom, providing insights and strategies for recognizing and overcoming these self-d...

In today’s episode of Compassion & Courage, Marcus Engel and Laurie Smith talk about Laurie’s journey in healthcare, her inspirations, and the importance of leadership and belonging in teams. They discuss Laurie's experiences as a nurse, her transition into leadership roles, and the impact of coaching on team dynamics. The conversation also touches on the significance of the Magnet design...

On this episode of Compassion & Courage, Marcus and The Hotness delve into the concept of self-sabotage, exploring its various forms and how it impacts mental health, relationships, and personal growth. They discuss behaviors such as perfectionism, avoidance, rebellion, imposter syndrome, overthinking, and martyrdom, providing insights and strategies for recognizing and overcoming these self-d...

In today’s episode of Compassion & Courage, Marcus Engel speaks with Jenn Johnson, RN, about the importance of compassionate communication in nursing. Jenn highlights the significance of nursing intuition, and how it can positively impact patient care and outcomes. The conversation also touches on the challenges of burnout in nursing and the importance of peer support. Come listen in as today’...

In today’s episode of Compassion & Courage, Dr. Tiffany Pankow, Chief of Caregiver Wellness and Patient Experience at Honor Health, discusses her role in promoting the well-being of clinicians and its impact on patient outcomes. Specifically, Dr. Pankow highlights the concept of Blue Zones, areas around the world where people live long and healthy lives, and how communities can adopt the princ...

In today’s episode of Compassion & Courage, Jim Schamadan, M.D., a 96-year-old doctor, shares his incredible life experiences and insights in this conversation. From enlisting in the military at 17 to becoming a doctor, surviving a kidnapping, and working in longevity research, Dr. Schamadan's journey is filled with bravery and compassion. He emphasizes the importance of family, second ch...

On this episode of Compassion & Courage, Marcus and Marvelyne discuss burnout in healthcare, focusing on its causes, signs, and prevention. They highlight the importance of recognizing burnout early and taking steps to prevent it. The episode provides practical tips for preventing burnout, such as getting enough rest, exercising, eating well, asking for help, taking breaks, and seeking trainin...

In today’s episode of Compassion & Courage, Marcus invites Dr. Kathy Reeves to discuss the importance of humanism in healthcare and the work of the Gold Foundation in promoting compassionate care. She highlights the need for trust, dignity, and compassion in healthcare and shares her experiences and insights on addressing health disparities and creating meaningful connections with patients. Do...

On this episode of Compassion & Courage, Marcus and Marvelyne discuss the importance of showing appreciation in healthcare and beyond. They reflect on Marcus' snake bite incident and express gratitude for the support they received over the past year. They explore the benefits of showing appreciation, such as staff engagement, retention, and preventing burnout. They provide various ways to...

In today’s episode of Compassion & Courage, Marcus invites Dr. Carolyn Ward to talk about the future of the healthcare information and patient centered care. Come listen to Dr. Ward highlight the importance of the human touch in healthcare and how people are irreplaceable in care giving and being present. Don’t forget to be present and just because you are in the room doesn’t mean you are pres...

In this episode of Compassion & Courage, Marcus and Marvelyne discuss Disability Pride Month and the importance of inclusivity and equal rights for individuals with disabilities. They share personal experiences and provide tips on how to interact respectfully with people with disabilities. The conversation emphasizes the need for compassion, active listening, and understanding. Marcus and Marv...

In today’s episode of Compassion & Courage, Lisa Terry and Marcus talk about the importance of ethical leadership and keeping up-to-date with regulatory compliance and leading practices. The two highlight that we are all responsible for the energy we bring and leadership begins person to person and the compassion can come in the form of reflection and action for the next person even if you fai...

In this episode of Compassion & Courage, Marcus and Marvelyne explore the definition of patient-centered care as providing care that is respectful of an individual patient and their preferences, needs, and values. They emphasize the importance of seeing the patient as an individual and not just as a diagnosis or a room number. Come listen to the argument from a patient’s perspective and the la...

In this episode, Marcus is joined by Bill Doherty, the founder of International Conference Development (IDC), which helps organize impactful conferences for healthcare professionals. Highlighting how being a caregiver to his mother made him realize the healthcare system needs to improve, Bill outlines his mission to transform the patient experience by delivering impactful conferences. He also disc...

Ever wondered how a blind guy can use a computer? Marcus shows us the technology behind the screen on this episode of Compassion & Courage! Technology and a whole lot of people-made it possible for him to narrate his own book for Audible and the entire accessibility community. Come tune-in as we dive into the challenges and heroes who worked together to help us launch I’m Here as an Audible bo...

In celebration of National Nurses Week, Marcus is joined by Heather Schimmers who shares the launch of Emplify Health, insights into her career as a nurse, and role as a leader. Todays topics include; what brought Heather into nursing, her leadership style, and a spotlight on those who have helped her along the way. Join us in celebrating nurse leaders and making an impact at all levels.  Key Mome...

Patient  Experience Week provides an opportunity to celebrate those who have made a positive impact on patient experience, in this episode, we shine a spotlight on Nicole Cable. Fanatical about process improvement, Nicole delves into her own experiences as a patient and the importance of finding a trusted care provider, even if that requires driving three counties over! She also shares what she th...

Dealing with trauma and secondary trauma is a challenge most people face in their daily lives. But what do we do about it? How can we live healthy lives when we are exposed to trauma and stress consistently.  In this episode of Compassion & Courage, Marcus and Marvelyne talk about understanding when your trauma burden is too much and it’s time to get help. Come listen as we share practical ins...

In this episode, Marcus is joined by Jill Semau, Director Medical Assisting at State Fair Community College, and Rachel Clifford, Clinical Coordinator Medical Assisting at State Fair Community College. Listen as they emphasize the importance of integrating medical care and support while sharing incredible stories that shine a light on how redemption and compassion reveal themselves in light of los...

Secondary or Vicarious Trauma. This is something you’ve probably experienced, even if you’ve never heard of it. Being exposed regularly to other people suffering can cause trauma in the caregiver or witnesser. That sounds like most healthcare professionals. Join Marcus and Marvelyne for a conversation on this often-overlooked experience and most importantly, ways to handle it.   Resources for you:...

In this episode, Marcus is joined by nurses and educators Sarah Grenon, DNP, RN and Carrie Hill, PhD, RN, CNE, CPN to discuss how they used one of Marcus' books to incorporate teaching, compassion, and kindness into students' education during the COVID-19 pandemic. They explain how the book humbled students and highlighted the most important aspects of healthcare. Carrie and Sarah also s...

What do you do when you throw everything into accomplishing your goal… Only to find you’re still miserable? How do you handle pain that never goes away? If you have suffered pain, loss, trauma - then this episode is for you. Where there’s an inspiration, there’s always a story. Today we talk about the journey Marcus took from tragedy, all the way through to becoming the inspiration we know him to...

In today’s episode, Marcus chats to Bryan Sexton, PhD about conducting wellbeing research for healthcare workers, measuring rates of burnout, and interventions to help alleviate burnout.  He shares how patient safety starts with the wellbeing of healthcare workers, highlighting that patient safety improves if caregivers are well taken care of, happy, and engaged. Delving into the impact of the COV...

Join us for a very special anniversary! It has been, a short, 11 years since I have been reintroduced with THE Jenny. She is the inspiration for the I’m Here Movement and my book I’m Here: Compassionate Communication in Patient Care . Come listen for some background and behind the scenes stories about the entire Jenny story!    Resources for you: Watch the Marcus Meets Jenny video here: https://yo...