Business Confidential Now with Hanna Hasl-Kelchner

Improving the customer experience can sometime feel like an exercise in futility because it always feels like no matter what you do there’s always one person who is never satisfied. What You’ll Discover About Improving the Customer Experience: How to improve the customer experience with less effort. The questions you need to ask yourself before you can start improving the customer experience. What...

Time management is a perennial challenge in a hyperlinked world where you’re constantly being asked to do more and more with less and less time. If you feel stressed and resent the pressure it all creates, you’re going to love today’s guest. He’s the co-author of the award winning book:  Juggling Elephants  who has some practical, down-to-earth advice you can start using today to feel less stress...

A successful ecommerce strategy takes more than an online shopping cart for your product or service. You’ll probably want some kind of online ads. But that can be hit or miss. How do they really work? What can you do to create a truly successful ecommerce strategy? Chris Moe explains how in this information packed episode. What You’ll Discover About eCommerce Strategy:* The 5 pieces of information...

Entrepreneurial success can mean different things to different people, but it always involves dealing with the challenges of building and growing a business. What are those challenges? How do you leapfrog them? Yuri Elkaim build a $217 million health coaching empire and in this episode he’ll share some key lessons he’s learned in his entrepreneurial journey and what strategies you can adopt to ach...

A mid-career culture clash is fueling employee resignations and a talent crisis. What can businesses do to improve mid-career employee retention? Today, Hanna Hasl-Kelchner has a treasure trove of wisdom from her guest in this episode. Kelly Waffle, the Head of Digital Strategy at Hinge, shares valuable research about mid-career culture clashes. Don’t miss this opportunity to learn more. What You’...

Effective sales team management can be challenging because there are vast opportunities for missteps and a minefield for businesses, especially when you try to scale. But what do you need to know about this critical driver of revenue? Stay tuned to this episode because Hanna Hasl-Kelchner sits with Rex Knechtly, the founder of First Avenue Advisors, to share his insights on what you need to know a...

A Strategy Sprint helps business leaders create value. Discover how simplifying and systematizing your operations can free up time and energy that lets you focus on your zone of genius. Join Hanna Hasl-Kelchner as she talks to the author of Strategy Sprints: 12 Ways to Accelerate Growth for an Agile Business and the Founder of Strategy Sprints, Simon Severino. What you’ll discover about Business S...

Improving remote business communication is the key to better Zoom calls and video conferencing. Although staying engaged with faces on a flat screen is exhausing and dehumanizing. Technology is a primary lifeline to the workplace with more employees working from home than ever before and that makes improving remote business communication critically important to employee engagement and retention. D...

Transitioning into leadership roles can be exciting and challenging. Bill Treasurer, Chief Encouragement Officer at Giant Leap Consulting, Inc., offers advice on how to successfully navigate the changes. What You’ll Discover About Transitioning Into Leadership Role:Why transitioning into a leadership role is about the team. How a mentor can make transitioning into leadership roles smoother. How to...

 Improving employee retention strategies in the wake of The Great Resignation is a high priority on many management lists. Hear Rod Robertson discusses the top things that small and mid-sized businesses should focus on to improve their employee retention strategies and avoid turn over. Best of all, Rod shares how those same factors empowered employees to make process improvements that drive busine...

With change comes insecurities, doubt, distrust, and resistance. And in this age of digital transformation when change is becoming constant, it takes more than will to overcome the fear of the unknown. In this episode, Steve Prentice talks about the different issues resulting from fear of digital transformation and how leadership plays into driving awareness and providing support to help the workf...

Measuring intangible services, like the value of advice from a doctor or lawyer, can be daunting. It's often the measure that can determine whether a business treats such advice or service as a nice-to-have discretionary cost or a must-have investment in the organization's future success. What factors determine which column it falls in? In today's episode, Dr. Patti Phillips, CEO of ROI Institute,...

Finding great employees can be difficult and exhausting, especially when you have no idea how to find them. Here’s what’s store for you in this episode of Business Confidential Now. Andrea Hoffer, the CEO of AHA! Recruiting Experts and author of the book, Hire Higher, imparts her knowledge on building your dream team and the factors you need to consider. The key to building a great team is identif...

Inspiration is key to a healthy workplace environment. As a leader, it is your job to not only inspire yourself but your people too. Because once you understand what inspires your people, you're getting a lens into their core underlying motivations. You are seeing what matters to them the most and that can really boost a team's morale. Learn how to inspire your team with your host Hanna Hasl-Kelch...

Diversity, equity, and inclusion are three key areas of helping individuals thrive professionally and personally in the workplace. In this episode, https://www.linkedin.com/in/jtmckimjr (James McKim Jr.), the founder of https://organizationalignition.com/ (Organizational Ignition), shares his knowledge as he determines the myths surrounding diversity, equity, and inclusion in businesses. Some comp...

Appealing a lawsuit to the US Supreme Court seems to be very fashionable in certain circles. After all, no one likes to lose. Absolutely. No. One. And that makes taking the case to the highest court in the land, for one more bite at the apple sound very appealing (no pun intended). But what factors should a business consider before taking the plunge? This is a SPECIAL BONUS episode. It's an interv...

Technological advancement provides more efficiency, accuracy, and preciseness in our work but not all things are wrapped in gold. This advancement also poses cyber threats to business, and understanding the need for cyber security culture allows us to avoid these threats. In this episode, https://www.linkedin.com/in/perrycarpenter/ (Perry Carpenter), a Chief Evangelist and StrategyOfficer for http...

This fast-paced world has made it increasingly difficult to have our personal life taken care of while drowning in our work life. As such, we almost always hear advice that calls for "work-life balance." However, our guest in this episode believes that there is no such thing. Instead, we need to look for "work-life harmony." https://www.linkedin.com/in/stevenbhoward/ (Steven Howard) sits down with...

What is a business all about? Is it just for profits? Listen to your host Hanna Hasl-Kelchner as she sits down for a conversation with https://johnfeloni.com/ (John Feloni) about how stakeholder capitalism can create long-term value by considering every stakeholder's needs. John uncovers the seven master keys of wisdom and wealth that could help you create success in today’s complicated world. He...

A talent-centric organization addresses the needs of individuals based on their strengths and weaknesses. What processes do you have in your company that ensures that the people you're recruiting are the best fit for your job offers? Join your host Hanna Hasl-Kelchner as she sits down for a conversation with https://www.linkedin.com/in/carolbschultz (Carol Schultz )about engaging, managing, and re...

What are the challenges your business is facing today? You have to be willing to identify where you’re lacking and strive for continuous improvement. Tune in as our guest https://r.search.yahoo.com/_ylt =Awr9Imj6CsFi3sQA1EFXNyoA;_ylu=Y29sbwNncTEEcG9zAzEEdnRpZAMyNDI4MlVTLVRfMQRzZWMDc3I-/RV=2/RE=1656847226/RO=10/RU=https%3a%2f%2fuk.linkedin.com%2fin%2falexkingsbury/RK=2/RS=1GusGQbQOe. A9FmQk171Aot4t...

The world is constantly changing and businesses need to adapt. It’s getting harder because customers talk online a lot. What are strategies you can formulate to promote your brand well? Partnering with influencers to attract customers is a great way to build your business and widen your reach. Join your host Hanna Hasl-Kelchner as she talks with https://www.linkedin.com/in/dyovanno/ (David Yovanno...

A vibrant organizational culture contributes to better employee engagement, innovation, productivity, and a more positive impact on everything in your business. But how do you know if you already have a vibrant organizational culture or what you need to fix in order to get one? In this episode, https://www.linkedin.com/in/warrencoughlin/?originalSubdomain=ca (Warren Coughlin) gives an in-depth dis...

Leadership quality can make or break the success of your deal, according to today’s guest. So why isn’t it prioritized during due diligence when looking for mergers and acquisitions red flags? https://www.linkedin.com/in/clairechandlersphr/ (Claire Chandler) is the President and Founder of https://www.talentboost.net/claire (Talent Boost) and she specializes in leadership and business value creati...

Employee onboarding is a vital first step for employees in any company. How do we make sure that it’s effective every time without making it a soul-crushing experience for the HR staff? In this episode, Hanna Hasl-Kelchner sits down with https://ewebinar.com/ (eWebinar) Cofounder and CEO, https://www.linkedin.com/in/melissakwan/ (Melissa Kwan) to talk about how and why they’re providing a platform...