Business Confidential Now with Hanna Hasl-Kelchner

ORGANIZATIONAL CHANGE MANAGEMENTOrganizational change management can make or break an organization regardless of size. According to McKinsey & Company 70% of all change initiatives fail because we’re creatures of habit and biologically hardwired to stick with what’s worked for us in the past. It’s not helpful when battling change going into the future, like a pandemic, shifting markets, supply...

BE FUNDABLEIf you want your business to be fundable, to have ready access to money when you need it, there are certain things you need to do. What are they? (Just in case you ever DO need money from outside sources . . . because believe me that’s NOT the time to find you’re not fundable.)Luckily, today’s guest, Merrill Chandler is an expert in the field and he explains why your credit score is NOT...

THRIVE AMID ADVERSITYHow to thrive amid adversity and uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you’ve really got a hot mess on your hands. So how do you keep your head up and continuously thrive amid uncertainty? Meridith Elliott Powell, author of  Thrive: Strategies to Turn Uncertainty into Competitive Advantage,  offers insights bas...

WORKPLACE TRUSTWorkplace trust can ebb and flow like an ocean tide depending on what we say and how we say it. Little things can mean a lot, especially when it comes from someone in a position of authority. Getting it right means sharpening your soft skills and today’s guest, Anne Baum is going to share some soft skill secrets to help you build workplace trust more consistently. What You’ll Discov...

INCREASE REVENUECan you really increase revenue without selling more? How cool would that be? Right? Today’s Summer Classic guest, Ken Wentworth, also known as Mr. Biz, says yes you can. Listen now to get the inside scoop. What You’ll Discover About How to Increase Revenue:* How eliminating the “silent business killer” lets you increase revenue * Myth of the Loss Leader * How aggressive pricing do...

READ NONVERBAL BODY LANGUAGEAre you unsure of how to read nonverbal body language at work? Could you be missing out on subtle clues about what someone is really thinking? Imagine how valuable it would be if you were better at decoding those signals? It could help you be a more effective leader, negotiator, or team player. It’s powerful indeed, my friends. Today’s Summer Classic guest, Martin Brook...

BUSINESS MOTIVATIONKeeping your business motivation high can be challenging. Sometimes it can feel like pushing a mule up hill. There are days you feel it and, let’s be honest, days you don’t. How can you keep your business motivation mojo turbocharged? Today’s Summer Classic guest, Dr Ronald Dalrymple, is the author of The Inner Manager and a licensed psychologist who offers some tips and strateg...

MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky? Well, today’s Summer Classic guest is a Disney management alum, and he says that you don’t need a roller coaster or nightly fireworks to create a magical customer experience. What You’ll Discover About the Magical Customer Experience:* How to adopt the magical customer experience...

EMAIL TIME MANAGEMENT PRODUCTIVITYWant to tame your inbox and get more email time management productivity? I know . . . it sounds too good to be true. Unsolicited sales pitches, subscriptions you never signed up for, cc’s on conversations that don’t quit, not to mention the spam. It takes time to sort through that mess every day to keep it from choking your computer altogether. Productivity expert...

HOLLYWOOD STRATEGYHollywood strategy is a more glamorous version of what every business needs to do – focus on where to play and how to win. But a cohesive plan can often elude us. Today’s Summer Classic episode features a Hollywood mega entrepreneur with an amazing story whose journey gives us a peek behind the curtain into his secrets for success. What You’ll Discover About Hollywood Strategy:*...

UPDATED COMMUNICATION SKILLS Updated communication skills? Are you kidding me? Why would we need those? We’ve been communicating just fine up to now, and it’s gotten us where we are. But is there something more we could do to let our talents and message shine? Today’s guest, communication expert Dianne Chase, has some ideas. What You’ll Discover About Updated Communication Skills:* Why we benefit...

PSYCHOLOGICAL SAFETYHow do you foster more connection and psychological safety in the workplace? Sounds like a “nice to have,” not a “got to have” thing, but today’s guest, Mike Brcic says it actually plays a huge role in business success. And in today’s episode he explains how to do it. What You’ll Discover About Psychological Safety:* The most common misunderstanding about psychological safety*...

EMPLOYEE ENGAGEMENTUnlocking high performance and motivating high employee engagement isn’t easy. What kind of people, practices, and management strategies actually work? Today’s guest, Alicia Parr, has some valuable tips and explains how. What You’ll Discover About Employee Engagement:* Why employee engagement is really about “people energy”* How employee engagement becomes more challenging as bu...

INNOVATIVE LEADERSHIPIs innovative leadership merely about being in the right place at the right time or some flash of genius? Or is there a smart way to nurture creativity and build a pipeline of consistent innovation? You can probably guess my guest’s answer, but in a few minutes, Steve Wunker will actually explain you can be a more innovative leader. What You’ll Discover About Innovative Leader...

LEAD GENERATIONWho wouldn’t benefit from expert lead generation tips, especially if they’re designed to help you maximize results and minimize costs, right? That’s why I’m so excited to welcome Josh Ramsey today. What You’ll Discover About Lead Generation: * The number one lead generation trap people fall into* The most practical way to approach lead generation* How to prioritize different social...

Ethical LeadershipEthical leadership is about much more than not breaking the law. What does it mean for your career in the future of your business? Why does it matter if you can still be law abiding? Those are a few of the things we’ll be exploring with Rick Swegan, coauthor of the new book,  The Practice of Ethical Leadership: Insights from Psychology and Business in Building an Ethical Bottom L...

ENTREPRENEURIAL SUCCESSEntrepreneurial success, the process of scaling a business can feel overwhelming. There’s always at least one more thing to do, and the fear of a misstep that could be a setback can cause a lot of sleepless nights. But today’s guest, Jessica Yarborough can help reduce that fear and anxiety by sharing some often-overlooked factors of growing a successful business with her hel...

Workplace TransformationA Navy SEAL needs to be nimble, conquer chaos, and successfully manage unexpected challenges. In many respects, business leaders do too because the ability to adapt and be resilient in the face of rapidly changing market conditions is what helps businesses stay competitive, grow, and succeed. How can we think more like a Navy SEAL to make workplace transformation stick? We’...

Virtual AssistantsHaving virtual assistants sounds like a dream come true. But how easy is it to turn a chunk of your business over to a stranger? What should you be looking for and how do you make it work? How do you keep control? Those are some of the question today’s guest, Barbara Turley will be answering. What You’ll Discover About Virtual Assistants:* How to determine the ideal tasks to dele...

Positional PowerPositional power is one of the most misunderstood and misused concepts in business. It’s also why positional power can be an organization’s Achille’s heel. Sounds like heresy? Let’s talk about that. What You’ll Discover About Positional Power:* How positional power can promote an us-vs-them mentality* How emotional intelligence supplements and strengthens positional power* The blin...

Toxic LeadershipThere are 5 toxic leadership behaviors that most managers don’t even realize have a negative impact on their employees. Imagine how much better and more productive the workplace would be if even one of those toxic leadership habits could be toned down. What You’ll Discover About Toxic Leadership:* How the severity, frequency, and duration of toxic leadership behaviors impacts emplo...

SECURITY MEASURESWhat security measures do you have in place to protect your email messages? We assume our emails are secure. But what if they’re not? How do we make sure our messages stay confidential? Those are a few of the topics we’ll explore with our cybersecurity expert, Stephen Jordan, when we come back. What You’ll Discover About Security Measures:* Why the security measures of email addre...

Low Employee EngagementWhose problem is “Low Employee Engagement ?"Managers tend to blame employees for being unmotivated making it the employees’ problem to fix. But perhaps manager should look in the mirror instead? Let’s talk about that. What You’ll Discover About Low Employee Engagement:* How the phrase low employee engagement respects the privilege of power* Three reasons supervisors are more...

Meaningful WorkMaintaining accountability in the workplace is a two edged leadership sword. On the one hand we want employees to do meaningful work, on the other hand, what’s meaningful to management may not necessarily be meaningful to them, BUT it still needs to get done and therein lies the dilemma for executives, managers, and entrepreneurs. What You’ll Discover About Meaningful Work:* How mea...

Retaining Top TalentRetaining top talent has always been a management challenge. It’s become even more so in our post-covid world where many employees who enjoyed the autonomy of remote work arrangements are suddenly faced return to office mandates. For employees it feels unfair when the work is going fine. Yet those employee perceptions clashed directly with the management’s view of “Hey, we make...