World Class Real Estate

Today’s guest is a well-established figure within the Fine & Country team and an outstanding leader and role model for both his brand and our industry. He is a passionate property expert with a wealth of success stories for helping people move and secure the best price for their home. When he’s not selling, he delivers consultancy training to Fine & Country agents from all across the UK. W...

Today’s guest aims to provide an exceptional, moving experience with everyone he crosses paths with. He’s got nearly 20 years experience in the industry and when it came to starting his own business his own words were that “he knew nothing about running a business – he had literally no experience or any sort of plan, he just knew he had to get out of where he was and do something himself. So that’...

We’re joined this morning by a relative newcomer to both the industry and the UK. He’s been an agent for only the last few months after moving back from the US. One thing you notice when you look into the guy is he understands the value of video, social media and personal brand. He’s a fresh face to estate agency and we’re excited to find out if he’s a breath of fresh air too,

Todays guest is one of the more forward thinking and straight talking agents in our industry. He’s got a law degree, has worked in the competitive corporate machine and now runs his own agency with the vision of helping others start their own agency business. Never short of words, he’s spent the last 48 hours frantically listening to previous episodes of the show in hopes of preparing for what we...

Is your clients biggest challenge at the moment finding a new property rather than selling theirs? Sam and Mark discuss the conversations we can be having to not only make the most of this opportunity, but also where to find new ones and maximise these.

Back in the hot seat for his second appearance on the show, today’s guest comes with a storied career. In brief, he’s a Former investment banker, high street estate agent, founder and CEO of House Network the original online estate agent, MD at The Property Franchise Group and now Founder of the FIA (Federation of Independent Agents). Friend of the show and the man behind the quote that launched a...

Today’s guest joins us from the world of Trade Press and Industry Media. We’ve got him on to talk about supplier/industry relationships, how agents can leverage their local media and what ads really work, for both agents and suppliers alike. He's clearly read Vikor Frankl's seminal classic, Man's Search for Meaning because on his linkedin he sys “Providing successful marketing campaigns to landlor...

Today’s guest knows the North Manchester Property Market like no other. A stalwart of estate agency for the last 22 years and someone who was active in his support of his local community before it was cool, he’s well known in our industry as one of the true good guys. He’s into his proptech, he’s into his training, he loves a bit of social media and he’s broken his contract with a rival niche UK e...

The market is hot and lots of agents are trying to take advantage by inflating asking prices to win the instruction, why and how can you deal with it?

We’re joined today by former agent turned industry trainer who’s been in property since the late 90s. She’s work for and trained some of the most well known brands in the country and now offers a comprehensive online training solution for estate and lettings agents in the form of “The Able Agent”. Little known fact, she’s actually one of the few people who worked in proptech BEFORE they were an ag...

Today’s guest has over 15 years of Estate Agency management experience within both corporate and independent agencies. Since 2014 he’s been helping Estate Agents with all aspects of their marketing strategy both offline and online. Forget generic Facebook ads, everything he talks about and teaches is best practice specifically around generating estate agents warm buyer, seller, landlord and tenant...

This week Sam and Mark discuss how a rising market can leave many buyers disappointed and what you can do to protect your reputation whilst maximising the returns for your clients. With stock at such low levels it is important to ensure you keep a structured week and retain control at a time when buyers could have you running round and todays episodes has tips to maximise your efficiency.

Today’s guest set up his own estate agent in 2004 at the age of 24. Since then he's worked in partnership to develop the company and services they offer. He’s built a property company with an excellent reputation for its customer service and industry knowledge with the aim of being the one place their clients go to service all their property needs. More recently he’s turned his affections to devel...

We’ve wanted to talk to todays guest for a very long time. Safe to say you could say his agency took their market by storm when they went from a cold start to over 20 instructions in their first 4 weeks of trading and they have been gaining more momentum and going from strength to strength ever since. He might’ve been an agent for 16 years but he’s got a fresh, modern take on the role and our indu...

We’re thrilled to be joined by a titan of the industry this morning. He’s been in Estate Agency since 1980, ran Douglas & Gordon day to day for 17 years, served as a Non-Exec Director for On the Market in its hayday and more recently founded and runs Viewber, the on-demand viewing platform that connects busy agents with vetted ‘viewbers’. We’ve got him on to talk a little about the past and a lot...

When Sam had to cancel last minute today he said that our guest would be able to come on and do a better job than him talking all things real estate. A career agent passionate about delivering fantastic customer service without losing sight of what happens on a balance sheet. He joins Mark to discuss old techniques, proptech and a high performance culture.

Today’s guest has done the reverse journey to Sam in that he’s moved from England to Aus and back again and being a true sucker for punishment, has been involved in estate agency / real estate throughout. Coming back to the UK after 27 years in Aus, many of them spent running his own agency business, he like so many of us, got back into real estate here after poor experience. In his words, and I a...

Today’s guest has been helping Estate Agents become entrepreneurs since 1988. He works tirelessly to raise the standards in estate agency by providing his Agents with all the tools, support and training they need to be successful, earn a great income and have a great lifestyle. His drive, enthusiasm and energy is infectious and it's clear he knows a thing or two about estate agency too!

Returning for his second stint in the hot seat, and appearing for the first time since our very first episode, where he helped us kick off all things world class agency. In fact, when I went back to look at the show notes I realised it was so early in our production of this show we didn’t even take any! Professional from day 1. It’s an episode akin The Godfather Part 2, Return of the King and Alie...

Todays guest worked as a letting agent in Sheffield for 12 years, before launching Vouch in 2017 along with his wife, sister-in-law and brother-in-law - with the aim of digitising tenant referencing. Understanding the trust agents put in their tenants, Simon says he has made it a priority to build trust with those using his platform - from the utilities suppliers he recommends to the ways his clie...

This week I am joined by a lady with significant experience in the property market, a qualified property lawyer, financial advisor and the regional exec for the NAEA Propertymark. She launched her first agency business back in 2000 before launching another along with her son 4 years ago. She is here to discuss why she believes the self employed model has a big future in the industry and the opport...

The date was 19th October 2020 the venue was a sweaty boxing gym in Grantham, The Reverend vs The Watkinator the unholy war had been hyped more than Fury vs Wilder, were they really going to trade blows? If you didn’t hear about this then you probably don’t spend anytime on social media, each side had their own promoters, there were promo videos, teasers of training camps and even an official bett...

After an eventful year we take a look back at the 3 best episodes of 2020 and what lessons we can learn from this year to make next year a success! Merry Christmas!

He’s back, the most popular definitely not a Geordie in Estate Agency Facebook land. He has already had a big intro, so I am just going to say he’s straight talking, takes no shit, loves process and has kindly joined us today to talk through business acquisitions and the process estate agents would go through if looking to buy another business.

Today’s guest has been a stalwart of the Manchester property market since 2003 and since 2006 has been serving the Mary Ashton community almost 24 hours a day, 7 days a week. What’s abundantly clear is that he loves our industry and challenges himself to improve for his colleagues, his clients, his family and himself every day. Friend of the show, friend of perhaps all shows and one of the nicest...