The Yes Show!

What if one great question could change the way you lead, communicate, serve, or even live? In this special episode of The YES! Show, I'll take my One Question Cards to the National Speakers Association Influence Conference, where I sit down with some of the world's top keynote speakers, leadership experts, and customer experience legends. Jeannie Walters, Bonnie Davis, Alison Jones, Mike...

Cleanliness isn't just about appearances. It's one of the biggest drivers of guest satisfaction, online reviews, and long-term profitability. In this episode of  The YES! Show , We'll sit down with nationally recognized hospitality expert  Lonny Wolfe , whose decades of experience have helped hotels raise operational standards and create unforgettable guest experiences. From overlooked...

Cleanliness isn't just about appearances. It's one of the biggest drivers of guest satisfaction, online reviews, and long-term profitability. In this episode of  The YES! Show , We'll sit down with nationally recognized hospitality expert  Lonny Wolfe , whose decades of experience have helped hotels raise operational standards and create unforgettable guest experiences. From overlooked...

What separates an ordinary experience from an unforgettable one? It isn't perfection, expensive upgrades, or grand gestures. In this episode of  The YES Show , Christine shares why extraordinary service is only about being  10% better than average, consistently . Through inspiring stories from Snowmass Country Club, lessons from hospitality legends, and practical YES Framework examples, you&#3...

What separates an ordinary experience from an unforgettable one? It isn't perfection, expensive upgrades, or grand gestures. In this episode of  The YES Show , Christine shares why extraordinary service is only about being  10% better than average, consistently . Through inspiring stories from Snowmass Country Club, lessons from hospitality legends, and practical YES Framework examples, you&#3...

What if owning a hotel wasn't just for millionaires? In this eye-opening episode of  The YES Show , Christine Trippi sits down with  Gary Brandeis , Founder & CEO of Scholar Hotels, to explore how he's transforming the hospitality industry by making hotel ownership accessible to everyday investors. Gary shares his unexpected journey from CPA and real estate investor to hospitality entr...

What if owning a hotel wasn't just for millionaires? In this eye-opening episode of  The YES Show , Christine Trippi sits down with  Gary Brandeis , Founder & CEO of Scholar Hotels, to explore how he's transforming the hospitality industry by making hotel ownership accessible to everyday investors. Gary shares his unexpected journey from CPA and real estate investor to hospitality entr...

I reflect on America's 250th birthday and uncover a timeless leadership lesson that every leader can apply today. In this inspiring episode, I'll share personal stories from my hospitality career and challenge leaders to stop waiting until they feel ready. Instead, I encourage you to declare the future you want to create and have the courage to step into it before you have all the answers....

I reflect on America's 250th birthday and uncover a timeless leadership lesson that every leader can apply today. In this inspiring episode, I'll share personal stories from my hospitality career and challenge leaders to stop waiting until they feel ready. Instead, I encourage you to declare the future you want to create and have the courage to step into it before you have all the answers....

Hospitality leaders spend their careers creating memorable experiences for others, but when was the last time they experienced hospitality for themselves? In this inspiring episode of The YES Show, I sit down with world traveler, entrepreneur, hotel owner, and host of the Pay Me In Plane Tickets podcast, Jelani Millard. From South Africa to Iceland, from spreadsheets to surf lessons, this conversa...

Hospitality leaders spend their careers creating memorable experiences for others, but when was the last time they experienced hospitality for themselves? In this inspiring episode of The YES Show, I sit down with world traveler, entrepreneur, hotel owner, and host of the Pay Me In Plane Tickets podcast, Jelani Millard. From South Africa to Iceland, from spreadsheets to surf lessons, this conversa...

Have you ever received guest feedback that simply says, "Everything felt dirty," without any clear explanation of what went wrong? In this solo episode of The YES Show, Christine Trippi uncovers one of the most overlooked factors affecting guest perception: the corners. By focusing on the details that often get missed, you can transform guest satisfaction, improve survey scores, and crea...

Have you ever received guest feedback that simply says, "Everything felt dirty," without any clear explanation of what went wrong? In this solo episode of The YES Show, Christine Trippi uncovers one of the most overlooked factors affecting guest perception: the corners. By focusing on the details that often get missed, you can transform guest satisfaction, improve survey scores, and crea...

In this episode of The YES Show, Christine Trippi sits down with sales expert, entrepreneur, and author Dan Rochon to explore why the best salespeople don't push people into decisions, they guide them toward better ones. Dan shares the philosophy behind his upcoming book,  Teach to Sell , revealing how trust, curiosity, and ethical influence create stronger relationships, better leadership, an...

In this episode of The YES Show, Christine Trippi sits down with sales expert, entrepreneur, and author Dan Rochon to explore why the best salespeople don't push people into decisions, they guide them toward better ones. Dan shares the philosophy behind his upcoming book,  Teach to Sell , revealing how trust, curiosity, and ethical influence create stronger relationships, better leadership, an...

What if the secret to surviving summer isn't working harder, but planning smarter? In this episode, Christine shares two powerful "juicy tidbits" that can help hospitality leaders create a summer their teams will actually enjoy. From appreciation planning to building better huddles, she reveals simple ways to keep morale high, communication strong, and energy flowing all season long....

What if the secret to surviving summer isn't working harder, but planning smarter? In this episode, Christine shares two powerful "juicy tidbits" that can help hospitality leaders create a summer their teams will actually enjoy. From appreciation planning to building better huddles, she reveals simple ways to keep morale high, communication strong, and energy flowing all season long....

What happens when burnout, stress, and negativity take over your life and workplace? In this inspiring and laugh-out-loud episode of The YES Show, Christine Trippi sits down with international keynote speaker, author, and Energized Leader podcast host Desi Payne for a powerful conversation about resilience, perspective, leadership, and finding joy again. Desi shares her journey from feeling like a...

What happens when burnout, stress, and negativity take over your life and workplace? In this inspiring and laugh-out-loud episode of The YES Show, Christine Trippi sits down with international keynote speaker, author, and Energized Leader podcast host Desi Payne for a powerful conversation about resilience, perspective, leadership, and finding joy again. Desi shares her journey from feeling like a...

What transforms a good guest experience into an unforgettable one? In this heartfelt and powerful episode of  The Yes Show , Christine Trippi dives into the magic of unexpected hospitality and why emotional luxury matters more than ever. From unforgettable hotel moments to lessons inspired by Will Guidara and the concept of “Unreasonable Hospitality,” this episode will challenge leaders to stop fo...

What transforms a good guest experience into an unforgettable one? In this heartfelt and powerful episode of  The Yes Show , Christine Trippi dives into the magic of unexpected hospitality and why emotional luxury matters more than ever. From unforgettable hotel moments to lessons inspired by Will Guidara and the concept of “Unreasonable Hospitality,” this episode will challenge leaders to stop fo...

In this powerful episode of The YES Show, John D. Harney shares the career-changing realization that transformed the way he leads people. After being fired multiple times by age 26, John finally stopped blaming everyone else and faced the hardest truth of all: he was the common denominator. That moment became the beginning of a leadership philosophy that now helps organizations and leaders thrive....

In this powerful episode of The YES Show, John D. Harney shares the career-changing realization that transformed the way he leads people. After being fired multiple times by age 26, John finally stopped blaming everyone else and faced the hardest truth of all: he was the common denominator. That moment became the beginning of a leadership philosophy that now helps organizations and leaders thrive....

I thought I was just filming a promo video… but what actually happened completely surprised me. I said YES to stepping into something I hadn’t done in over 30 years, roller skating, and within minutes, I was face-to-face with fear, self-doubt, and that little voice saying, “What if I look ridiculous?” But I did it anyway. And what I found on that rink wasn’t just balance… it was joy, connection, a...

I thought I was just filming a promo video… but what actually happened completely surprised me. I said YES to stepping into something I hadn’t done in over 30 years, roller skating, and within minutes, I was face-to-face with fear, self-doubt, and that little voice saying, “What if I look ridiculous?” But I did it anyway. And what I found on that rink wasn’t just balance… it was joy, connection, a...