The Recurring Value Podcast

THE GUEST Kevin is a seasoned Customer Success leader with over 25 years of experience in customer-facing roles across various industries, including SaaS, healthcare staffing, and technology. As a Principal Consultant and Fractional Leader, Kevin specializes in building and growing customer success teams and practices. His mission is to help companies deliver quality experiences for their customer...

THE GUEST Rachel Kozun is an accomplished executive in the tech industry with a proven track record of driving growth, retention, and outcomes for leading companies. She has built her career on developing high-performing teams and creating client success strategies that generate both revenue and value. Her expertise spans across cybersecurity, IT monitoring, and analytics software, where she's wor...

THE GUEST Charles Whiteman is a customer success expert with a wealth of experience in scaling SaaS businesses. As the former Executive Vice President of Customer Experience and Strategy at MotionPoint he implemented innovative customer experience strategies, including a voice of the customer program and in-person customer events. His approach to customer success has consistently driven profitabil...

THE GUEST Himaanshu Sharma is an expert consultant in the Product Design and UI/UX space. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Himaanshu Sharma LinkedIn: https://www.linkedin.com/in/productdesigneronboardingux/ Website: https://www.himanshuuiux.com/ My links LinkedIn: ⁠ https://www.linkedin.com/in/...

THE GUEST Yaakov Carno is the Founder & CEO at Valubyl. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Yaakov Carno LinkedIn: https://www.linkedin.com/in/yaakov-carno/ Valubyl: https://www.valubyl.com/ My links LinkedIn: ⁠ https://www.linkedin.com/in/bret-siers-%E2%96%B6/ adoptIQ: https://www.traininglayers....

THE GUEST Rob Zambito is the Founder & CEO at Success Scaled. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Rob Zambito LinkedIn: https://www.linkedin.com/in/rob-zambito/   My links LinkedIn: ⁠ https://www.linkedin.com/in/bret-siers-%E2%96%B6/ adoptIQ: https://www.traininglayers.com/

THE GUEST Joel Di Trapani is the Co-Founder & Co-CEO at Vygo and the host of the DO AS I SAY podcast. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Joel Di Trapani LinkedIn: https://www.linkedin.com/in/joel-ditrapani/ Youtube: https://youtube.com/@joelditrapani   Spotify: ⁠⁠ https://open.spotify.com/show/5C...

THE GUEST Alex Bakula-Davis is the Vice President of Customer Success at Clearstory. THE SHOW Weekly conversations about post-sales success in the SaaS industry because recurring revenue requires recurring value. THE LINKS Alex Bakula-Davis LinkedIn: https://www.linkedin.com/in/alex-bakula-davis-97014b25/ My links LinkedIn: ⁠ https://www.linkedin.com/in/bret-siers-%E2%96%B6/ adoptIQ: https://www.t...

Introducing the Recurring Value Podcast.