The Osteo Connection

Unfortunately, a common perception may be that choosing you as a therapist is a luxury. It is our job as Osteopaths to educate, engage and empower your community to view Osteopathy as a necessity and not a luxury. Osteopathic care is an integral part of the wellness paradigm and your job is to make sure they see it. They value what it is you do and how you can help them. The MBO opens up for enrol...

In today’s episode, we chat about what it means to have a waiting list practice. This is something you might already be thinking about in your fourth and fifth years, but how do you make it happen? A waiting list practice will happen as a result of you really connecting with your community, finding the people that you are meant to serve, and then getting in front of them, using empathy, kindness a...

What are you doing to retain clients? What principles do you currently use? Are those principles actually working for you or not?   We’re excited to share Reboot your Retention week happening September 19th - 23rd! If you think you're struggling with retention, or don't know where to start, we'll cover all the concepts from mindset to marketing, to some systems and procedures you can put in place...

2 years ago, at the beginning of the pandemic, we started a podcast when we realized that from one minute to the next, the Osteopathic industry came to a halt. We wanted a way to stay connected with other osteopaths and share the business skills we had developed for a combined 57 years between the three of us.  Now, with 99 episodes out in the world, the team gets together to celebrate our 100th e...

How can you expect to run a successful and profitable business if you don’t look at your numbers?  Many health practitioners, including osteopaths, don’t do this. Our formal education didn’t include ANY courses on business and/or clinic management, a massive omission!  We have learned through discussions with dozens of practitioners that the #1 reason practitioners don’t look at their numbers is t...

Where do you see yourself practicing? What options are out there? How do we go from a dream to reality? Maybe you’re about to graduate or are tired of your existing practice and need a change. In this week's OC we answer these questions and more, taking you through the 6 steps to creating your ideal practice. Sit back, have a listen and start making your dreams a reality. FREE ACTION PLAN: ( get i...

The way you think about things and have specific intent on things is so important in the success of whatever you are doing whether it’s your business or personal life. Awareness is the ultimate weapon in correcting old learnt behaviour. The key to breaking this hardwired program is to replace it with a new one. To do this we need to explore who we truly are and how we want to assist others in thei...

We change things up a little today with a new segment called “Ask Us Anything”. We answer some of the questions that have come in from YOU, our audience! Today answered questions: How do you build trust, especially early on in your career? How do you respond when a client calls the clinic the day after their visit and they're not feeling any better or they’re perhaps feeling worse? How do you guys...

Intention, is equivalent to spending time sharpening the axe, before swinging it. For sure, you can chop wood with a dull axe, but it’s much easier, efficient and precise with a sharp one. So how do we bring intention to our marketing? Tune in as we share 3 steps to bring more intention to your marketing efforts. FREE ACTION SHEET: ( get it here )   REFERENCES MENTIONED Episode #82: The 5 Minute W...

In today’s episode, we talk about honouring your authentic style in all that you do. Trusting who you truly are, will be the quickest path to success on your own terms.  Listen now! FREE ACTION SHEET: ( get it here )   CONNECT WITH US Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients! Follo...

We explore the 3 subcategories of clientele you need to be aware of: The Rockstar Client, The Coachable Client and The Dud Client. PLUS! The importance of making sure you have the right people in your inner circle. FREE ACTION SHEET: ( get it here )   CONNECT WITH US Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate...

In today’s episode, we share 3 simple in-clinic marketing strategies you can implement to get your practice fuller faster.   RESOURCE MENTIONED Ep. #89: Structure Governs Function ( listen here )   CONNECT WITH US Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their clients! Follow us on Instagram Vis...

Meet Stephanie, Team AMO’s Online Business Manager. Stephanie started working as a receptionist at our clinic in 2009 when we were just two osteopaths and a paper schedule. She has since moved on to start her own business but continues to be a huge part of our team. Tune as she shares some of the lessons we learned together and reveals some of our past office pranks. In case you missed it, catch u...

The key to a successful routine is making sure it is the best fit for you and your needs and that might take a few tries.  In this episode, we share how our own routines have changed over the years and give you some action steps you can take to create the right routine to support your purpose.  FREE ACTION SHEET: ( get it here )   CONNECT WITH US Join our Facebook community for Osteopathic student...

One of the Osteopathic principles you learned in your studies is Structure Governs Function. In this week’s episode, we look at what happened when we applied that principle to our daily lives and our business. FREE CHECKLIST + EXERCISE: ( get it here )   RESOURCE MENTIONED Ep. #38: 4 Principles of Osteopathy and Your Business ( listen here )   CONNECT WITH US Join our Facebook community for Osteop...

Are you having trouble with patient retention? Are clients following through on their care plans? Is your practice growing as quickly as you’d like? Tune in to today’s episode where we cover why you’re missing out when you don’t perform a Report of Findings on the second visit. FREE PATIENT EVALUATION TEMPLATE: ( get it here )   CONNECT WITH US Join our Facebook community for Osteopathic students,...

Who is Dr. Sean Landry? This week we put him in the hot seat so you can find out! He even revealed a few things we didn’t know about him. Tune in to the episode now! In case you missed it, catch up on Jason's interrogation here and Kevin’s here .   CONNECT WITH US Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate an...

The first time we hired a receptionist, we had no idea what we were doing and hired on the spot. We got lucky but quickly realized as we were growing the business that we needed to have a system in place. Listen to today’s episode to learn why you need to start using job scorecards and how implementing them has changed our business. FREE JOB SCORECARD TEMPLATE: ( get it here )   RESOURCES MENTIONE...

Energy flows where your focus goes and knowing key metrics in your business allows you to plan, project, fix, repair, pivot and change directions if need be. Key Performance Indicators (KPIs) can take on different forms depending on the metrics you’re tracking, they can be financially driven, marketing-based, help with hiring/firing/performance reviews and in this episode’s case; client/patient-dr...

Nothing is more stimulating and energizing than being around someone that is passionate about life and their work. And when you are in alignment with your passions and purpose the profit portion of your business occurs naturally. In today’s episode, we walk through, what we like to call, the 3 P’s to clarity; passion, purpose and profit and share how our own personal passions have changed througho...

Who is Kevin Longpré? This week we put him in the hot seat so you can find out! He even revealed a few things we didn’t know about him. Tune in to the episode now! In case you missed it, catch up on Jason's interrogation here .   CONNECT WITH US Join our Facebook community for Osteopathic students, new graduates and seasoned veterans who want to share how they engage, educate and empower their cli...

Treating your client doesn’t just involve doing manual techniques. You must also engage, educate and empower your clients with your messaging. The 5-minute wrap-up is an effective way to summarize what you have done and will continue to do with your client to help them achieve their health goals. AND! It will set you apart from your competition.     FREE VIDEO + ACTION SHEET: The Five Minute Wrap...

Social media is a powerful tool to help you grow your business, expand in this profession and help as many people as possible. It’s a way to get known and share your message so that when someone is ready to book an appointment, they feel like they already know, like and trust you. Today we share the importance of doing a social media audit, so you can see what you are currently doing and how you c...

By learning how to become a chameleon you can build and establish rapport with your clients quickly. This is essential for true connection, compliance and the healing process.  Whether the client sitting in front of you is an 85 year old grandmother or a professional athlete, you need to be able to connect on a deep level with the individual. In today’s episode we share the tools that will help yo...

In episode 77 ( The Key is in the Silence ) we talked about what motivates you, this week we’re going to go a bit deeper and get into resistance. What holds you back from doing what you really want to do? Resistance is something we’ve all experienced, listen in to hear how we approach it and what we do to push through the wall.   FREE Journaling and Reflection Exercise: What’s Holding You Back? (...