Mike Ferguson
The Exchange-Presented by Olam Coffee
Insider insights for the earnest coffee roaster. The Exchange is a podcast presented by Olam Specialty Coffee.
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Straight Up | Ohio is for Coffee Lovers Road Trip Recap Ep 9 03.11.2026 33:38
TAKEAWAYS The coffee scene is really, really good. Not to be slept on. It was nice because we would go to a coffee shop and we would order a pour over and share. It helps to understand what the end consumer looks like. You literally get to try everything. It became interactive educational only about the coffees, but also like a cupping in general. I love spending time with roasters and hearing the...
Understory | Ana Talks Coffee Sustainability and Biodiversity with Isobel Wild in Guatemala Ep 1 27.10.2026 51:21
KEY TOPICS Coffee sustainability and biodiversity in Guatemala The impact of fertilizer and residue management on greenhouse gases Innovative community projects like Coffee Kindergartens and water systems The potential of Liberica coffee for climate adaptation and new markets The importance of transparency and deep understanding in sustainability efforts Part of The Covoya Coffee Podcasting Netw...
The Exchange | Scary Business Mistakes Ep 54 20.10.2026 51:01
Select Takeaways Avoid a cult of personality; invest in your team to prevent turnover and build a valuable business. Location is critical; choose accessible, convenient sites to attract customers. Active management of receivables and inventory is essential for profitability. Foster a culture of growth and community engagement to avoid isolation and stagnation. Don't treat employees like children;...
Straight Up | The Erna Episode Ep 8 13.10.2026 27:17
KEY TOPICS Erna Knutsen's impact on the coffee industry Her personality and influence as a trailblazer Innovations she brought to coffee trading and sourcing Her role as a problem solver and industry pioneer Her personal traits and legacy in specialty coffee THIS EPISODE IS AVAIABALE AS A VIDEO AT COVOYACOFFEE.COM OR OUR YOTUBE PAGE ! Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENE...
Another Cup | Ana Talks with Covoya Trade Coordinator Erick Armbrust Ep 26 06.10.2026 52:34
In this episode trader Ana Mallozzi sits down with Covoya trade coordinator Erick Armbrust. They talk about Erick’s career in coffee and what he does at Covoya. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
The Exchange | You're A Green Buyer. Now What? Ep 53 29.09.2026 1:06:15
Key Topics Role and importance of a green coffee buyer Managing costs and budgets effectively Building relationships with suppliers and account managers Understanding market dynamics and pricing cycles Setting up systems for real-time inventory and cost tracking The mindset of a successful buyer: patience and precision Initial steps: documentation, meetings, and relationship building Long-term str...
Straight Up | Ohio Bound! Black Coffee. Swavory. RHORI. Ep 7 22.09.2026 56:47
TOPICS INCLUDE Decline in black coffee consumption from 24% to 15% since 2015 The role of black coffee in specialty coffee differentiation Consumer trends towards flavored and sweetened coffee drinks The influence of social and cultural factors on coffee preferences Innovations in coffee processing, including cofermentation and experimental methods The impact of marketing and education on coffee c...
Ristretto | One of These Celebrity Coffee Encounters is a Lie! Ep 16 15.09.2026 14:19
Inspired by the British panel show "Would I Lie to You," Mike reads two celebrity encounter stories from his days working for the Specialty Coffee Association of America. Sam, Angela and Liesa try and get to the bottom of which story is true and which story is a lie. Did Ellen DeGeneres "people" reach out to SCAA, or was is George Clooney's "people?" This is a orphan episode cut from a recent reco...
Coffee Memo | Why Does The Coffee Market Move? Ep 22 09.09.2026 34:22
This Episode Touches On: Supply and demand dynamics in coffee Impact of weather on coffee crops Logistics and transportation challenges Currency fluctuations and their effects Human emotions and market sentiment Market prediction and volatility factors Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
Extra Shot | Bleak Times for Black Coffee? Ep 18 01.09.2026 26:37
Key Topics Decline in black coffee consumption from 24% to 15% over ten years Growth in coffee drinking overall despite black coffee decline Shift towards sweeter, additive-laden coffee drinks Generational differences in coffee preferences Impact of marketing and consumer culture on coffee choices Opportunities for roasters in a changing market The role of specialty coffee in consumer trends Com...
Another Cup | Todd Talks to Customers Service Coordinator Hannah 25.08.2026 16:51
Takeaways Travel and personal experiences deeply influence her approach to coffee Her creative pursuits in collage art enrich her perspective in the industry Living near the ocean enhances her appreciation for natural beauty and diversity Her diverse background contributes to a well-rounded approach to customer service and quality control Her journey exemplifies how passion and curiosity drive ca...
Straight Up | Memories, Poursteady, and Social Media with Guest Brit. Ep 6 18.08.2026 59:08
We Talk About (among other things): Workplace relationships and coffee culture. Coffee events are evolving beyond traditional cuppings. There is enthusiasm for more creative, community-oriented coffee events. Upcoming Covoya events in Ohio. Separating personal and professional social media. The coffee industry's relatively informal culture makes these boundaries especially interesting. A decaf ava...
Ristretto | Rob, Todd, and Mark Create Unreal Coffee Worlds Ep 15 11.08.2026 19:56
Mike invited Mark, Todd, and Rob into the studio without telling them why and we played a game we call Unreal Coffee World Draft. They were asked six questions, some open ended and some closed and with each question our participants were forced to draft an answer and create an unreal coffee world. Then the Covoya team voted on which unreal coffee world they would choose if they had to live in one....
Extra Shot | The Mystery and Majesty of Coffee Milk Ep. 17 04.08.2026 11:42
Key Topics History of coffee milk and coffee syrup Cultural significance of coffee milk in Rhode Island Origins of coffee milk in Italian-American communities Comparison of state drinks across the US Ingredients and production of coffee syrup Historical figures like Roger Williams and their legacy Regional coffee culture and identity Part of The Covoya Coffee Podcasting Network TAKE OUR LIST...
Another Cup | Friends and Family at WOC San Diego Ep. 24 28.07.2026 23:06
Key Topics Sustainable coffee initiatives and programs Regional challenges faced by coffee farmers Innovations in coffee sourcing and quality The role of education and mentorship in coffee industry Impact of market dynamics on coffee prices Takeaways The Pickers Project supports coffee pickers with fair wages and benefits. Transparency in the supply chain can help address asymmetries in informatio...
Straight Up | Inventory. Gracenote. Costumes Ep. 5 21.07.2026 54:08
Key Topics Coffee market volatility and its impact SASNAN Contracts when inventories are low Supply chain disruptions and solutions Sampling and cupping in a tight market Planning ahead for coffee procurement A visit to Gracenote coffee Costume parties in Tokyo Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
The Exchange | Quality Quality Quality Ep. 52 14.07.2026 1:01:20
WE ARE TALKING ABOUT THREE THINGS: QUALITY, QUALITY, AND QUALITY, BUT NOT NECESSARILY IN THAT ORDER. PRODUCING, PROCESSING, ROASTING, WHAT DOES QUALITY MEAN. MARK AND TODD GO EXPLORING FOR ANSWERS AND PERHAPS FIND ONE OR TWO ALONG THE WAY BUT IT IS, AS THEY SAY, THE JOURNEY THAT MATTERS. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
Coffee Memo | Travel, SCA, Decaf, Free Trade, Market 07.07.2026 24:00
Key Topics Industry evolution and future outlook Consumer trends in Europe Impact of USMCA on coffee trade Decaffeination methods and regulations Market volatility and supply chain dynamics European coffee culture and consumer behavior Innovation and adaptation in the coffee industry Role of trade associations Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit an...
Another Cup | Kaitlin from Rebel Dog Coffee Ep. 23 30.06.2026 55:06
KEY TOPICS Kaitlin's career path and journey in coffee Rebel Dog's growth and expansion Women in the coffee industry and leadership Coffee sourcing, sustainability, and community impact Innovations in coffee education and consumer engagement Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
Straight Up | Communication, Warehouses, Mel from Logistics 23.06.2026 51:18
The chaos and camaraderie of traveling to coffee events. How during stressful logistics system upgrades, transparent communication keeps customers in the loop. The art of overcommunication versus good communication—when and how much to share. Practical tips for managing logistics disruptions with clarity and empathy. Erna Knutsen coined what coffee industry term? Part of The Covoya Coffee Podcasti...
The Exchange | Cold Coffee Ep. 51 16.06.2026 1:03:20
Takeaways The consumption of cold coffee has significantly increased. Cold coffee beverages have become a focal point for brands. Cold brew and iced coffee are distinct products. Coffee milk is a traditional beverage in Rhode Island. The market for cold coffee is expanding rapidly. Investment in cold coffee has surged in recent years. Cold brew production requires specific equipment and processes....
Another Cup | US Women in Coffee at WOC Ep. 22 09.06.2026 12:26
Takeaways The IWCA breakfast featured inspiring speeches and high attendance. The partnership between Covoya and US Women in Coffee is valuable for members. Membership offers opportunities for mentorship and networking. The Cafe Delas program supports women in Latin America through education and resources. Engagement with the community is essential for the growth of the organization. Surveys are u...
Coffee Memo | Rob Talks Moving Market and the T Word Ep. 20 05.06.2026 15:52
Takeaways We've had price movement down, which is great for roasters. Caution is warranted in the current market. We have very smart people here at Cavoya. It's very frustrating for everyone involved with tariffs. Coffee will be exempt from new tariffs...for now. Hope is not a strategy for pricing decisions. Look at the market through your operating budget. Start looking at the market through the...
Extra Shot | Update on Coffee Consumer Behavior 02.06.2026 9:01
Takeaways 59% of coffee drinkers changed at least one coffee buying behavior. Overall daily coffee consumption remains steady at 66%. Specialty coffee consumption increased from 55% to 58%. Daily use of espresso machines at home increased from 10% to 13%. Convenience often outweighs quality in coffee preparation. 29% reported their financial situation worsened over the last six months. 37% of Amer...
Coffee Memo | Rob Talks El Nino Ep. 19 26.05.2026 18:17
Takeaways Weather is a powerful and often misunderstood aspect of the coffee industry. El Niño and La Niña significantly influence coffee production and market dynamics. The impact of weather on coffee is not uniform; it varies by region and time. Coffee trees require specific weather conditions at critical growth stages. Understanding weather patterns helps in assessing risks in coffee production...
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