The Case Of The Zip Tied Tesla

Our second Certified Tesla Collision Repair shop has inspected the vehicle and found a LONG LIST of improper and forgotten repairs by Auto Collision & Glass. It should be easy now, right? Surely the insurer who had the shop on their DRP program or Tesla who at Certified the shop as a collision center will  step in and defend their customer and their honor?  Nope..... It only gets worse for Joh...

Last time, we began our investigation into “The Case of the Zip-Tied Tesla” by explaining how a brief – yet unpleasant – interaction with a deer on the road in May 2023 forced John to relinquish his Model 3 to a Tesla-Approved Collision Center, Auto Collision & Glass.  For two months, he dealt with continued delays, broken promises and an overall customer service experience that fell far short...

Imagine loving a car and a brand so much that your become the President of the Tesla Owners Club. No one loved their Model 3 more than John.  Imagine having an accident and finding out the worst thing you did was trust that brand to direct you to a certified collision center.  You won't believe what this customer went through and the journey that is still ahead of him after choosing the Tesla Cert...