The Business Fix

Send us Fan Mail Real impact starts when your business shows up for something bigger than profit. In this episode, Chrissy Myers and Josh Troche break down how purpose-driven businesses are using community engagement to boost brand loyalty, strengthen company culture, and create meaningful impact both inside and outside the workplace. From offering pro bono services and sponsoring youth sports to...

Send us Fan Mail Your employee just posted something wild at 2 a.m., and now your phone won’t stop buzzing. Sound familiar? In today’s business climate, every team member is a public voice and that can either boost your brand reputation or torch it in a blaze of digital drama. In this no-fluff episode of The Business Fix , Chrissy and Josh unpack the must-know strategies for managing personal soci...

Send us Fan Mail Is fear running your company... or are you? From bad hires to business blowups, fear has a way of sneaking into your strategy, even when you think you’ve got it all under control. In this episode of The Business Fix , Chrissy and Josh unpack the often-ignored ways fear influences your decision-making, disrupts team dynamics, and chips away at your leadership mindset.  Chrissy shar...

Send us Fan Mail Your team is always moving, but is it moving forward? If you’re constantly solving the same problems, it might be time to rethink how you’re developing your people. In this episode of The Business Fix, Chrissy and Josh dive headfirst into the misunderstood world of professional development and why it’s not just another line item on your HR checklist. Whether you’re a business owne...

Send us Fan Mail Let’s be real… running a business can feel like an endless game of whack-a-mole. You're juggling emails, putting out fires, chasing invoices, and somewhere in the chaos, you know you’re supposed to be “strategically planning”… but what does that actually look like when you’re just trying to make payroll? In this episode of The Business Fix , Chrissy and Josh dive into the oft...

Send us Fan Mail Most of us try to dodge tough conversations at work, but avoiding them only creates bigger problems. In this episode of The Business Fix , Chrissy and Josh unpack what it takes to confidently navigate the sweaty, uncomfortable moments that most business owners and managers try to avoid. Whether you’re managing performance issues, dealing with employee feedback, or preparing to set...

Send us Fan Mail Is your team accidentally sabotaging your customer experience? In this brutally honest episode of The Business Fix, Chrissy and Josh unpack why most businesses get the customer experience (CX) so wrong and what to do about it. Whether you're struggling with client retention , poor reviews, or disjointed customer handoffs , this conversation gives you a clear roadmap to servic...

Send us Fan Mail Ever walked into the office wondering if you’re leading with strength or just faking calm while barely holding it together? In this episode of The Business Fix , Chrissy Myers and Josh Troche dive into the real-world challenges of managing emotions in leadership. They explore the true role of emotional intelligence in effective business leadership, breaking down the difference bet...

Send us Fan Mail If your team feels like it’s spinning its wheels, your top performers seem quietly disengaged, or your company values don’t line up with day-to-day behavior, you’re not alone. Business owners, people managers, and team leads are juggling high-stakes decision making, complex team dynamics, and the constant pressure to deliver results. The one ingredient that often separates thrivin...

Send us Fan Mail If you’ve ever felt that uncomfortable tension in the office, the kind where side-eyes replace handshakes and Slack DMs feel a little too flirty , you’re not alone.  In this episode of The Business Fix , Chrissy and Josh take on the complex, messy, and all-too-common issue of workplace romance. Let’s face it: company culture is fragile. When power dynamics enter the dating scene a...

Send us Fan Mail If you're a small business owner or team leader who constantly feels like you're drowning in emails, putting out fires, and somehow still falling behind, this episode is your permission slip to stop managing chaos and start leading with intention. In this episode of The Business Fix , Chrissy and Josh dive deep into a dilemma many business owners face but rarely solve: t...

Send us Fan Mail Feeling overwhelmed by the pace of change in your business? Between content creation, marketing demands, team management, and daily operations, it’s no wonder most business owners feel like they’re drowning. In this episode of The Business Fix , Chrissy Myers and Josh Troche break down how AI tools for small business can simplify your systems, cut through digital clutter, and help...

Send us Fan Mail In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest myths in small business: that you can cut your way to greatness. Spoiler alert: you can’t. Instead, they explore how smart financial planning and intentional value creation can lead to sustainable growth, even under economic pressure and rising input costs. You'll learn why focusing solely on cost...

Send us Fan Mail Let’s be honest, if you run a small or mid-sized business, HR is probably the last thing on your to-do list, somewhere behind sales calls and customer issues. Maybe you've handed off HR to your office assistant and expecting them to double as an HR generalist. And if you’ve ever had to deal with confusing employee complaints, messy terminations, or sketchy onboarding processe...

Send us Fan Mail Hiring mistakes cost more than just time… They cost morale, momentum, and money.  In this episode of The Business Fix , Chrissy Myers and Josh Troche share battle-tested hiring best practices that every business owner and manager needs to hear. Whether you're navigating the hiring process for the first time or you're burned out from high employee turnover, this episode g...

Send us Fan Mail Josh recalls a moment that stopped him in his tracks. He was dreading a call with a potential new client. He realized that if the relationship was already draining before the contract was even signed, what would it look like a few months in? That was the moment he knew: this wasn’t a fit. And he backed out. In this episode of The Business Fix, Chrissy and Josh apply that same clar...

Send us Fan Mail Is your calendar full of business meetings that feel like a black hole of lost time?  In this episode of The Business Fix , Chrissy and Josh break down the real cost of poor meeting strategies and why effective leadership starts with a productive meeting. Packed with tactical meeting tips, this episode teaches you how to create a clear, actionable meeting agenda, avoid “meeting ho...

Send us Fan Mail In this episode of The Business Fix , Chrissy and Josh get real about one of the most common business frustrations: why your leads just aren't converting . Are your marketing efforts falling flat? Are job postings attracting the wrong candidates or worse, none at all?  This episode is packed with practical tips and a healthy dose of humor to help you get laser-focused on qual...

Send us Fan Mail Let’s face it... MBA programs don’t teach you how to fire someone. But if you're a small business owner or a manager, it’s not a matter of if, but when . In this brutally honest and surprisingly funny episode of The Business Fix , Chrissy Myers (CEO) and Josh Troche (Operations & Marketing) take you behind the scenes of employee terminations: how to do it legally, ethical...

Send us Fan Mail Are your employees constantly falling short—and you're not sure why? Are you expecting perfection?  You might be the problem. In this episode of The Business Fix , Chrissy and Josh take a deep (and hilarious) dive into one of the most common but overlooked issues in business management: employee expectations. They unpack the most common pitfalls leaders make when setting empl...

Send us Fan Mail In this eye-opening episode of The Business Fix , Chrissy Myers and Josh Troche dive deep into what truly makes a great leader. Most of us assume we're doing a good job, but this episode reveals how often we miss the mark. If you're a small business owner, department manager, or just stepping into leadership, this episode will challenge your thinking and give you practic...

Send us Fan Mail Tired of marketing that doesn’t deliver results? Feel like your small business marketing budget is vanishing into a black hole? In this episode of The Business Fix , Chrissy Myers (CEO) and Josh Troche (Marketing & Operations Strategist) get real about what business owners and managers must know to make smart marketing decisions that actually lead to measurable ROI. Perfect fo...

Send us Fan Mail Procrastination isn’t just a bad habit—it’s a silent business killer. In this insightful and hilarious episode of The Business Fix , Chrissy and Josh get real about the ways procrastination shows up in business—from avoiding hard conversations to putting off growth-driving tasks like rebuilding a sales team or launching a new website. They open up about their own procrastination p...

Send us Fan Mail In this episode of The Business Fix , Chrissy and Josh dive deep into a challenge every successful business owner eventually faces— how to deal with competitors who cross the line into personal or professional attacks . Whether you're hearing rumors, facing underhanded marketing tactics, or even dealing with social media assaults, Chrissy (CEO and HR expert) and Josh (Marketi...

Send us Fan Mail Cash flow problems aren’t just an inconvenience—they’re the silent killers of small and mid-sized businesses. In this episode of The Business Fix, Chrissy (the CEO) and Josh (the marketing and operations guy) dive deep into cash flow management, sharing real-world stories, hard-earned insights, and practical tools for business owners and managers. From surviving unexpected expense...