Success Confidentials

✅  Steal our complete social media system in upSKILLery here: https://www.upskillerylms.com/social-media-program You see doctors on social media with hundreds of thousands of followers and millions of views - yet you personally find them unprofessional, unlikable and even cringy at times. Meanwhile, you're working hard to gain trust and build credibility... and your videos are getting a few t...

✅  Steal our hiring & onboarding system in upSKILLery here: https://www.upskillerylms.com/course/hiring-social-media-coord Hiring for this role changed everything for this real practice last year. (real case study) 📈 (real case study) Through using our hiring/onboarding/training program, this practice brought on a social media/marketing manager and in under 6 months on social media alone: ✅...

✅  Steal our goals calculator here https://www.upskillerylms.com/course/pipeline-calculator When we got clear (and granular) about our goal #s, communicated expectations, and obsessed about how to improve each conversion point, the results blew us away in our own practice: we added $1Mil in cash pay revenue in one year, with no extra ad spend. 📨 Become an insider and subscribe for additional ins...

✅ Get our entire social media success program in upSKILLery here: https://www.upskillerylms.com/social-media-program Do NOT waste your time creating and posting videos if you're making this mistake! It keeps views low and watch time short - and worst of all, makes people tune you out. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/su...

✅  Steal all of our secrets to success in upSKILLery here: https://www.upskillerylms.com/browse Do NOT book a photo/video shoot until you know what is a waste of money vs an invaluable investment! 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ⬆️ Subscribe so you never miss a hot topic and quick win for your practice...

Are potential patients turned off before they even get in the door? Why a secret shopper on your practice is the easiest and best way to find out. ✅ Available Resources: SECRET SHOPPER by The Patient Whisperers https://www.beapatientwhisperer.com 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us...

Did you know 60% of people read FAQs when they're considering a procedure, service or product online?!? We're sharing what is killing your conversions (turning them off and away) and what you can change NOW to nurture that interest into ACTION! ✅ Available Resources: GUIDED EXERCISE - Define Your Brand Differentiators & Understand Your Consumer https://www.upskillerylms.com/course/brand-exerc...

💥 Reputation damage or recovery? How we handle upset patients has a huge impact on our revenue and reputation as a practice. One unhappy negative review can drive 22% of patients away and 90% of people will change their mind about a referral if the provider has bad, poor, or weak reviews. ✅ Available Resources: *Just Dropped* in our appWeekly Microlearning: 🪷 Soothing the Upset Patient 8-Week S...

The New York Times said this year that 🔍 "TikTok is the new search engine for Gen Z." People are more than ever turning to social media to research procedures and services. We must be part of the narrative to help our potential patients avoid misinformation and find credible guidance. Find out what you can do NOW to reach your audience before they're turned off by posts that don't represent accur...

It's not the social media that's not working. We hate to break it to you, but it's you. But it's ok! It's not really you, you're just missing some pieces to the puzzle. ✅ Available Resources: Social Media Training Program 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to...

Being great on camera is a learned skill. Unless you're Gen Z, give yourself a break if it doesn't come naturally! Most of us didn't grow up seeing ourselves on camera in video calls and posting our life on social media. If you don't feel comfortable filming content, it's not your fault. The great news? Anyone can learn to be great in videos. To succeed on social media, as healthcare experts in ou...

This is a common question we're asked during social media coaching: do you post awareness days, weeks, or months on your practice's social media? And if so, which do you observe? We've got you covered. ✅ Available Resources: Social Media Training Program 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like t...

Patients that are ALREADY in your doors for routine services offer HUGE revenue growth for your practice. 📈  They already have a relationship with you and have established a level of trust, so they're at the bottom of that funnel of conversion IF there's training and a system in place to refer and convert into those premium, out-of-pocket, cash-pay procedures, products or services.  🎉We're shari...

This is what separates practices who are thriving on social media and seeing BIG results, and those that are struggling: join us for a simple mindset shift. ✅ Available Resources: Social Media Training Program 👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the k...

Our best protection ❤️‍🩹 in healthcare is soft skills - yet it's the most neglected skillset. How they feel treated by our providers and team is the #1 reason for online reviews (positive OR negative) and is the #1 reason people file malpractice claims. ✅ Available Resources: Soft Skills Team Training Programs 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in...

We do a lot of secret shoppers and we almost always uncover a process or communication that leaves management saying "They said what?!?" We get it, this happened to US in practice once upon a time. It was a painful yet incredibly helpful process to uncover just how many things we 'thought' were happening or being communicated to potential patients, but in reality were not. Join us to find out: wha...

💬 Why your reply is crucial to *BOTH* positive and negative reviews: Studies show that businesses that respond to reviews are nearly 2x as trustworthy as those that don’t(1) and 55% of people feel responding to reviews is the top factor that makes them feel positively about a business.(2) ✅ Available Resources: Online Patient Reviews: Our System for Success | How to get raving online patient rev...

✅ Available Resources: Practice Magazine Template (Canva) 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we...

What is MAXIMUM 'word-of-mouth' for a healthcare practice? Patients mentioning their results and experience with your practice when: A) talking to friends and family B) broadcasting it to everyone they know C) all of the above Correct answer is 'C'! You know nothing compares to a lead or patient referred to us by someone they know, but how do our patients tell EVERYONE? HINT: it's by posting it to...

📍User Generated Content(UGC): Content created by every day patients (people!) for YOU to leverage across YOUR prospective patient's journey via YOUR marketing channels: practice social media profiles, social ads, website, landing pages & lead pipeline. 💡Why is UGC powerful? Recent Stackla consumer data shows that people find UGC to be 'much more influential' than other kinds of marketing con...

❓Do you know the one question that can DETER negative reviews?!? It's a game changer, PLUS it will tell you everything about your patient experience and how to make it better. (Even if you’re already great!) ⭐⭐⭐⭐⭐WHY is this so important? Studies show: 👉 over 60% of people say they've avoided doctors due to negative reviews.(1) 👉 a single negative review can drive away up to 22% of patient...

⛰️ It's a hill we're willing to d*e on 😆 But seriously, do we want CRAZY results from social media that brings BIG growth for our practice bottom line or not? Forbes recently released the top 9 jobs in marketing and coming in at #4: 👉 Social Media CoordinatorIt's a real job with a real skillset. We can't expect to get great results without the right person running the show. ✅ Available Resource...

🎶 Your patients are a captive audience: we can educate or entertain them, but either way - it has to feel enjoyable. Nothing is neutral: your reading materials music what's playing on TVs Practice Magazine Template (Canva) will have either a positive or negative effect on your patient's mood and mindset. ✅ Available Resources: 👍 If you found this insightful, hit the LIKE to let us know it reson...

🌷 Practice Ambiance: it's the 3rd most important factor for patients considering you! Do you appeal to your patients senses? 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://w...

Does your team huddle? 🙌 This simple practice changed our culture. Communication is one of the top things team members say they want more of. Make it fun! Find out how we ended our huddles with a laugh: research links happiness and productivity - showing a 12% boost! Laughter "fast tracks networks in the brain to help you concentrate and focus" according to Daniel Sgroi, an economics professor at...