SpaRetailer
The Voice of the Hot Tub Industry
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Episode #144 Maximizing Customer Satisfaction Through Effective Hot Tub Setup 20.05.2026
In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund of King Technology to discuss a...
Episode #143 The Backbone of the Hot Tub Industry: Understanding IHTA’s Mission 22.04.2026
In this episode of The SpaRetailer Podcast, Host Megan Kendrick welcomes Amanda Annis (Ohio Hot Tub and Sauna, IHTA chairman)...
Episode #142 Hot Tub History: The Early Days of Caldera with David Ingram 08.04.2026
In this episode of The SpaRetailer Podcast, early Caldera Spas owner David Ingram shares his background leaving home at 16,...
Episode #141 Spa Parts Plus: Navigating Change and Growth with Stephen Reed 25.03.2026
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Stephen Reed, COO of Spa Parts Plus, about his...
Episode #140 Young Entrepreneurs Tackle the Cover Industry with Harrison and Nicholas Dale 04.03.2026
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews brothers and co-owners Harrison (24) and Nick Dale (28)...
Episode #139 Finding Balance in Water Care with Susan McPhie 18.02.2026
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager...
Episode #138, The Future of Spa Retail Marketing: Expert Tips from Greg Haines 06.02.2026
In this episode of The SpaRetailer Podcast, host Megan Kendrick sits down with Greg Haines, CEO of Compass Digital, discussing...
Episode #137 Lighting up Your Backyard Oasis: A Conversation with Royce Manuelo from PAL Lighting 10.12.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick sits down with Royce Manuelo, the brand and product development...
Episode #136 From Building Blocks to Bubbles: Fred Bachmann’s Journey in the Hot Tub Industry 26.11.2025
In this episode of The SpaRetailer Podcast, Megan Kendrick interviews Fred Bachmann, owner of Bachmann’s Pools, Spas and Saunas in...
Episode #135 Journey from Employee to Owner: Jamie Burson’s Story 12.11.2025
In this episode of The SpaRetailer Podcast, Jamie Burson, the owner of Great Bay Spa and Sauna in New England,...
Episode #134 Hot Tub History with Craig Selvidge 29.10.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick, owner of SpaRetailer Magazine, chats with Craig Selvidge, who retired...
Episode #133 From Sales to Success: Dustin Hutcheson’s Spa Retailer Journey 15.10.2025
In this episode of The SpaRetailer Podcast, hosted by Megan Kendrick, Dustin Hutcheson, a wellness consultant at Hot Spring Spas...
Episode #132 Spa Sense and Beyond: Sutro’s New Era in Water Chemistry with Ravi Kurani 01.10.2025
Join host Megan as she welcomes back Ravi Kurani, founder and president of Sutro, for an in depth conversation on...
Episode #131, Behind the Lab Doors: Unveiling King Technology’s Latest with Kayla Hagan 17.09.2025
In this episode of The SpaRetailer Podcast, host Megan interviews Kayla Hagan, associate product marketing manager at King Technology. Kayla...
Episode #130, From Service Routes to Fiesta Pools: Travis Hogan’s Entrepreneurial Journey 03.09.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick talks with Travis Hogan, owner of Fiesta Pools and Spas...
Episode #129, Navigating Business Growth: Insights from Scott Gettings at Hot Tub Superstore 28.05.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Scott Gettings, co-owner of Hot Tub Superstore, which has...
Episode #128, Hot Tub Innovation and Leadership: Jim Parker’s Path to Ahh!some Water Care 14.05.2025
In this episode of The SpaRetailer Podcast, hosted by Megan Kendrick, the owner of SpaRetailer Magazine, Jim Parker, CEO of...
Episode #127, The Enzyme Evolution: Tom Vaughn’s Spa Industry Adventures 30.04.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick converses with Tom Vaughn, the president of Water’s Choice. Vaughn...
Episode #126, Inside Cada Pools & Spas: AJ Cada Discusses Retail, Challenges, and Triumphs 16.04.2025
This episode of The SpaRetailer Podcast features an insightful conversation between host Megan Kendrick and AJ Cada from Cada Pools...
Episode #125, Behind the Scenes: King Technology on its Innovations in the Spa Industry 02.04.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund from King Technology, where they delve...
Episode #124, Hot Tub History with Steve Hammock of Watkins Wellness 19.03.2025
In this episode of The SpaRetailer podcast, host Megan Kendrick interviews Steve Hammock, former president of Watkins Wellness. Steve discusses...
Episode #123, Designing Success: Edie Bukenya on Transforming Hot Tub Showrooms 05.03.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Edie Bukenya, owner of Crested Crane Interiors, about her...
Episode #122, Mastering Sales Events in the Hot Tub Industry with Shawna Mesher 19.02.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick, owner of SpaRetailer magazine, brings back Shawna Mesher, director of...
Episode #121, From Chaos to Clarity: Shandi Evertsen’s Tale of Resilience at Tropical Spas 05.02.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Shandi Evertsen, the General Manager of Tropical Spas in...
Episode #120, Revolutionizing Hot Tub Maintenance with Gecko’s Waterlab 22.01.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick speaks with Jerome Landry, a product manager at Gecko Alliance....
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