JeanAnn SaintGrace
Shop Talk Her Way
Shop Talk Her Way is where former shop owner and coach JeanAnn Saint Grace opens up the books on what it really takes to run a profitable, sustainable, and well-balanced auto repair business. With decades of experience in bookkeeping, operations, and leadership, JeanAnn brings an honest, no-fluff approach to shop management — all from a woman’s perspective. From financial systems and staffing to communication and culture, she shares insights that help shop owners (and especially women in the industry) take control, build better businesses, and enjoy the ride. Whether you’re turning wrenches, b...
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The Truth About Profit, People, and Running a Great Shop | Ep 34 30.09.2026 23:05
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In the final episode of Shop Talk Her Way, JeanAnn SaintGrace shares key lessons on buil...
Your Team Can't Buy Into What They Don't Understand | Ep 33 23.09.2026 30:24
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE JeanAnn SaintGrace explains how consistent one-on-one meetings build trust, strengthen t...
Why Do We Keep Blaming Instead of Leading? | Ep 32 16.09.2026 50:19
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE JeanAnn SaintGrace challenges shop owners, technicians, and advisors to take responsibil...
No Signature, No Protection? Shop Owners Need to Know ASAP | Ep 31 09.09.2026 42:15
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace explains why auto repair shops should never rely on...
How to Build a Shop That Fits Your Life | Ep 30 02.09.2026 32:36
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace explains why shop owners, not coaches, should be the...
Why Your Shop Should Stop Giving Away Diagnostics | Ep 29 26.08.2026 38:55
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace explains how shops can confidently sell and charge f...
What To Do When Business Slows Down | Ep 28 19.08.2026 20:56
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace explains how shop leaders can turn slow periods into...
How to Keep Marketing Your Shop Without Discounts | Ep 27 12.08.2026 35:12
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace explains how auto repair shops can build a simple 12...
Should Your Shop Be Open 7 Days a Week? | Ep 26 05.08.2026 26:40
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace explores alternative scheduling strategies for indep...
How to Build a Team That Functions Without You | Ep 25 29.07.2026 37:27
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace shares practical strategies for creating a shop cult...
Are Fewer Cars Actually More Profitable for Your Shop? | Ep 24 22.07.2026 28:00
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode, JeanAnn SaintGrace explains how balancing car count and average repair...
Why 75% Technician Productivity Is Better Than 100% | Ep 23 15.07.2026 33:33
Thanks for listening to Shop Talk Her Way! AutoFix Auto Shop Coaching helps auto repair shop owners strengthen operations, develop their teams, and improve profitability with practical, industry-specific guidance. Spend less time putting out fires and more time building the business you want by clicking HERE In this episode , JeanAnn SaintGrace explains what technician productivity really means...
Are You Building the Business You Actually Want? | Ep 22 08.07.2026 29:45
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
Can a Business Coach Actually Grow Your Shop? | Ep 21 01.07.2026 34:24
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
How Great Shops Turn Beginners Into Top Technicians | Ep 20 24.06.2026 49:29
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
The Statistic That Should Alarm Every Shop Owner | Ep 19 17.06.2026 38:17
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
The Communication Mistake Costing Your Shop Money | Ep 18 10.06.2026 37:44
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
Shifting Gears for Women in the Automotive Industry | Ep 17 03.06.2026 29:27
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
Why Great Service Advisors Are Made, Not Born | Ep 16 27.05.2026 38:52
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
Repair Shop Owners NEED to Network! | Ep 15 20.05.2026 38:02
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
How to Build Customer Trust through a Maintenance Mindset | Ep 14 13.05.2026 27:20
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
The Lie That’s Holding Your Shop Back (And How to Break It) | Ep 13 06.05.2026 40:29
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
Why Every Shop Needs a Training Plan (And How to Build One) | Ep 12 29.04.2026 34:02
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
Why DVI's Might Be Your Most Important Tool | Ep 11 22.04.2026 46:26
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
Why Your Customers Aren’t Coming Back (And How to Fix It) | Ep 10 15.04.2026 44:11
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE If today's episode raised some questions and how you're running your shop and you want to connect with me for more info - email m...
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