Shift Happens

In this episode, Tom Ryan discusses the complexities of the Telephone Consumer Protection Act (TCPA) and its implications for businesses. He shares insights on compliance, the rise of class action lawsuits, and the importance of understanding the rules to avoid severe penalties. Tom also delves into the challenges of scaling a business, the necessity of implementing effective systems, and the role...

In this episode of Shift Happens, host Kelly Berdine speaks with Luke Van Valin, VP of Sales at Ruh.ai , about his wild career journey from sports to broadcasting and now to sales in the tech industry. Luke shares insights on the importance of learning from failures, the value of humility, and the evolving landscape of sales and automation. He gives his hilarious take on the limitations of CRMs, a...

In this episode of Shift Happens, host Kelly Berdine speaks with Harjot Bambra, co-founder of Creative Bits AI. Harjot shares insights on the unsexy work behind the scenes, the necessity of maintaining a full pipeline, the importance of empathy and transparency in client relationships, and the unique experience of building a team in Kenya. The conversation also touches on the Global AI Impact Netw...

Host Kelly Berdine speaks with Arik Gaisler, co-founder and CTO of Benji, a startup focused on revolutionizing loyalty programs for enterprises. Arik shares his journey from working in both fast-paced startups and large enterprises, highlighting the challenges and advantages of each. He emphasizes the importance of agility in startups and how Benji aims to help larger companies move at a similar p...

There’s no playbook right now. Anyone telling you there is… is lying or selling. In my latest episode of Shift Happens , I talked with Rodrigo Fernandez Baon, Head of Growth at Neural Trust AI, about what it’s actually like to build marketing systems inside a fast-growing AI company. A few things that stuck with me: SEO is no longer just Google—it’s chatbots, models, and moving targets “AI-native”...