Sh!ft Happens

In this episode of Sh!ft Happens, Jeremy Friedman sits down with Matthew Bell to connect 250 years of American innovation to the way work continues to evolve today. From interchangeable parts and the assembly line to the GI Bill, the space race, smartphones, the gig economy, and AI, this conversation looks at how friction, competition, and courage have repeatedly created new opportunities for the...

In this episode of Sh!ft Happens, Jeremy Friedman and Shaun Coe unpack the story behind their collaboration, the power of intentional networking, and how trust becomes the foundation for real influence. The conversation traces the origins of Shift Happens and Taking Chances, Shaun’s Candidate Course during the pandemic, and the way authentic relationships can evolve into recurring collaboration, c...

In this episode of Shift Happens, Shaun Coe, Jen Harb, and Jeremy Friedman dive into one of the biggest challenges facing businesses today: operational chaos. From restaurant openings and workforce management to AI adoption and organizational transformation, the conversation explores how leaders can build systems that scale, embrace emerging technology, and navigate change without losing their peo...

In this episode of Shift Happens, Jeremy Friedman and Shaun Coe dig into where HR technology is heading and why most companies are still working inside disconnected systems. The conversation centers around HC-Core, the new platform built by HC-Resource to bring ATS, HRIS, onboarding, automation, and AI into one connected workforce system. Shaun and Jeremy talk through what it means to build AI int...

In this episode of Sh!ft Happens , Shaun Coe and Jeremy Friedman from Instawork break down how the workforce is evolving across hospitality, retail, warehousing, healthcare, and other labor-driven industries. This conversation goes beyond the surface-level idea of gig work. Shaun and Jeremy unpack why workers are looking for more flexibility, why businesses need more adaptable labor models, and ho...

In this episode of Shift Happens , Shaun Coe and Jeremy Friedman get into why old HR and recruiting systems are breaking under the speed of today’s workforce. They talk through automation, candidate experience, employer branding, internal development, and what it really takes to build hiring systems that move faster without losing the human element. What we cover Why old requisition models are too...

In this episode of Shift Happens , Shaun Coe and Jeremy Friedman sit down for a practical conversation on what is really happening in today’s labor market and how smart operators are adapting. From hospitality to retail and other labor-intensive businesses, the hiring environment has changed, and the old playbook is no longer enough. Shaun and Jeremy break down the realities of workforce managemen...

Discover why Standard Operating Procedures (SOPs) are essential not just for compliance, but for creating scalable, efficient, and resilient businesses. In this episode, Jeremy Friedman and Shaun Coe explore the practicalities of developing, implementing, and maintaining SOPs across various industries, especially in hospitality and outsourced labor. In this episode: The common misconceptions about...

In this episode, Jeremy Friedman and Shaun Coe sit down with Lance Thompson of Kinetic Solutions Group for a real conversation on where hospitality and technology are headed. With more than 25 years of experience in the hospitality industry, Lance shares his perspective on how AI, automation, and employee support tools are changing the way operators train teams, support staff, and improve guest ex...

Most businesses don’t have a tech stack. They have a tech graveyard. In Episode 3 of Shift Happens , we break down why teams are burned out on tools, dashboards, and “solutions” that never stick. The real issue is almost never the software. It’s workflow clarity, ownership, and adoption on the floor. We walk through the non-negotiables that separate tech that drives outcomes from tech that becomes...

In this episode of Shift Happens, Jeremy and Shaun break down the real cost of waiting too long to hire. They discuss how talent demand, sales projections and labor budgets are directly connected, and why reactive hiring quietly erodes margins in hospitality and multi unit operations. This conversation moves from theory into execution, covering: How automation is reshaping workforce planning Why y...

In the first episode of Shift Happens: The Workforce Podcast , hosts Jeremy Friedman of Instawork and Shaun Coe, CEO of HC-Resource and Ascendium, break down how the workforce is changing in real time and what operators need to do about it. This episode explores how AI and automation are moving from buzzwords to core infrastructure in workforce strategy. Drawing from real-world experience across h...