RETHINK RETAIL

We’re kicking off another episode of RETHINK Retail with guest Brian McGlynn. Brian is the General Manager of E-Commerce at Coveo, a market-leading AI-powered relevance platform that injects search, recommendations and personalization solutions into digital experiences. Brian is a long-time tech industry veteran with 20 years of experience building and hyper-scaling organizations. Prior to joining...

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. Retailers need to change their mindset about associates. They aren't replaceable cogs, but valuable potential brand ambassadors. In this episode, guest host Cathy Hotka discusses the changing role of the in-store associate with gu...

It's time to send your paper planograms packing! In this episode, One Door CEO Tom Erskine and retail consultant and author Andrew Smith give us the skinny on the history of store merchandising, planograms, and why retailers need to modernize their visual merchandising strategies to create better brand experiences. If you enjoyed this episode, please let us know by subscribing to our channel and g...

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, guests Marc Babin and Ricardo Belmar discuss Bed, Bath & Beyond's recent turnaround efforts and breakdown the key characteristics of successful physical retailing in the post-COVID future. If you enjoyed this epis...

Last week, the National Retail Federation held its week-long virtual event: Retail Converge, which gave a stage to hundreds of retail thought leaders and innovators as we all tuned in to learn what’s next as life begins to return to normal. Our team attended dozens of sessions and listened as top retail thinkers shared how they’ve been launching new capabilities around convenience and service whil...

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, host Jeff Roster is joined by Tom Litchford, Global Head of Retail at Amazon Web Services. Together they explore the current state of retail and the critical role of cloud technology, understanding the post-pandem...

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. According to a survey conducted by Bain & Company, since the pandemic began, 72% of 800 large retailers said they are now trying to work in a more agile way. In this episode, we are joined by guests Cathy Hotka and Julian Mills as...

Today we’re kicking off another episode of RETHINK Retail with guest Nikki Kaufman. Nikki is the Co-Founder and Chief People Officer at CAMP, a self-described Family Experience Company designed to inspire and engage families. CAMP operates five experience-driven toy and learning shops in the United States and has recently launched its new, kid-friendly e-commerce store called Present Shop. Join us...

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, we're joined by Gary Newbury and Liza Amlani as we examinee the unpredictability of the supply chain and the actions businesses must take to become more efficient and agile. This episode is guest hosted by Paula R...

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, you'll hear from Mailchimp's Vice President of Retail, Sara Hicks, and Christine Russo, a RETHINK Retail advisor and the founder of the Retail Creative and Consulting Agency, as we discuss the evolution of retail...

Today we’re kicking off another episode of RETHINK Retail with guest Matt Alexander. Matt is the co-founder and chief executive officer of Neighborhood Goods. Bursting onto the retail scene in 2018, Neighborhood Goods made it abundantly clear that it was not your grandmother’s department store. Neighborhood Goods is the store of the future, mixing a traditional store environment with the ease of t...

Just in time for summer, the United States is beginning to return to a state of normalcy after a rigorous six months of vaccinations. In this episode, you'll hear from João Diogo Falcão and Jeff Roster as we discuss our outlook for summer + news on stores dropping mask mandates, sports venues opening back up and how AiFi is bringing autonomous stores to the Indy 500. João Diogo Falcãois the Chief...

At the close of 2020, women held just 7.8% of S&P 500 CEO positions. We were in attendance at the Shoptalk Meetup for Women event last week, where we spoke with dozens of women who are keeping the retail industry progress forward. In this episode, we share some of our key takeaways from the event, including a survey we conducted with 30 women in business. Joining the show today are RETHINK Retail'...

In this episode, we spoke with guests Faisal Masud, chief executive officer of Fabric, a headless e-commerce startup, and Jeff Roster, chairman of the Retail Advisory Board at Apptricity and the former vice president of strategy at IHL Group.  We spoke about Amazon's revenue growth during the pandemic as well as the rise of headless commerce and how it can help retailers level the playing field wi...

In this episode we spoke with Christopher Breen, head of partnerships at Public Goods, a membership-based online home goods store offering consumers healthy everyday essentials straight to their door. Chris currently leads the B2B team at Public Goods, where he is focused on making simple, sustainable, and design-forward products accessible in the retail and hospitality industry. We spoke about th...

Does your brand need a Chief TikTok Officer? Many retailers have been catching on to the TikTok craze, with some brands even hiring special teams to whip out viral campaigns. Late last month, toymaker Nerf announced that it would be hiring a Chief TikTok Officer to create new ways to connect with the TikTok community On today's episode, we spoke with Brandon Brown, CEO of GRIN, an influencer marke...

We’re kicking off another episode of RETHINK Retail with guest Charlie Chanaratsopon. Charlie is most known for building Charming Charlie to 5,000 employees, 350 stores globally, and $500M in revenue. Charlie recently launched Boosted Commerce, a leading consumer products platform that acquires, launches, and grows third-party sellers on Shopify and Amazon. Join us as Charlie shares his journey as...

Gen Z, the portion of the U.S. population born around 1996 through roughly 2010, makes up for 40 percent of U.S. consumers and by 2026, Generation Z will surpass millennials as the largest consumer base in the U.S. In this episode, host Brandon Rael sat down with Andy Austin, president of The Industrious, a global design agency that specializes in creating unique in-store experiences. Together the...

Here's a staggering statistic to kick off your Monday morning: 77% of consumers say they have tried new brands since the beginning of 2020 In this episode, we sat down with Mark Smith, President of Kitewheel, a leading solution provider for customer journey orchestration and analytics, to discuss what's driving consumers’ willingness to try new brands. Kitewheel recently released a report titled “...

In this episode, RETHINK Retail advisor Ricardo Belmar sits down with guests Gautham Vadakkepatt and Jeff Roster to discuss the role of academics in retail and how they are helping to create "new knowledge" for the next generation of retail innovators. Gautham Vadakkepatt is the Assistant Professor in Marketing and the Director of the Center for Retail Transformation at the School of Business at G...

Nearly four months into 2021 and retailers in the United States are on track to open more stores than they close this year. In this episode, guests David Wilkinson and Britt Mills join host Julia Raymond Hare as they examine the state of physical retail and opportunities for emerging DTC brands. David Wilkinson is the President and GM of NCR Retail Solutions, a leader in enterprise retail technolo...

Now a year into the COVID-19 crisis, the world has watched as the grocery industry continues to prove its resilience, most notably through the rollout and adoption of same-day pickup and delivery services. In this special episode of the Retail Rundown Podcast, we'll take a deeper look at the state of the grocery industry as we hear insights from Tony D'Onofrio, Marc Babin, Carl Boutet, Oliver Bank...

On today's episode, we are joined by The Economist's Schumpeter columnist Henry Tricks to explore The Economist's special report “The Retail Renaissance: The Future of Shopping.” You'll hear insights on the new relationship between mass production and mass consumption; the use of data to bring producers and consumers directly together; customer choice and the ability to decide where and how to sho...

In this episode, we caught up with Reality Interactive's Creative Director Jeremy Brazeal to learn how in-store touch technology thrived during a global pandemic. We also spoke about the ways consumers are changing, what retailers can do now to prepare them for the next 3-5 years, and what he thinks the ideal post-pandemic retailer will look like.  Episode 132 of the RETHINK Retail Podcast was rec...

Is Target aiming to reinvent the mall? Target announced it would be launching Apple mini shops in 17 of its stores in 2021 with more to come in the near future. Target's sales also grew by more than $15 billion in 2020, which was greater than the company's total sales growth over the last 11 years. So, what can small and mid-size retailers glean from Target's success? Guests Justin Abrams and Raym...