RETHINK RETAIL

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined by Sam White (LiveRamp) and Diana Leza Sheehan (PDG Insights) to talk about how AI is changing the way brands reach and understand shoppers. After the break, Ricardo Belmar sits down with Bank of America to discuss why rea...

Every retail brand makes a promise at checkout. The product will be there, it will arrive on time, and the price will hold. The supply chain keeps that promise. In this special edition of Global Lens, we’re introducing Jennifer Kobus as chair of Rethink Retail’s new Supply Chain in Retail network. Jen is SVP of Global Supply Chain at Vibrantz Technologies and has led supply chains across food, aut...

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined by Martin Bailie (MWB Advisory) and Ricardo Belmar (Retail Razor) to discuss the race to own the start of the shopping journey, from warehouse automation to AI assistants to the payment networks behind them. After the brea...

Retail supply chain leaders arrive at industry events with a problem to solve and a deadline to meet. Most of those problems come back to three things: AI, cost, and people. Stéphane Tomczak (DELIVER), whose events have connected thousands of retail and supply chain leaders with partners across Europe, the US, the Middle East, and Asia, joins Lavina Suthenthiran on this week’s Global Lens to share...

In UK grocery, 80% of customers still shop in stores, so retail media can’t live only on a website. At Nectar360, the retail media business behind Sainsbury’s and Argos, we treat a store entrance and a homepage as the same moment for a brand. Alice Anson, who built Nectar360’s digital retail media business from the ground up, joins Drew Cashmore (Vantage and Chair, MiR) on this episode of Media in...

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman joins Aidan Mittra (OrderGrid), Avani Oswal (Catalyst Ventures), and Brittain Ladd (Independent Advisory) to discuss DoorDash’s deal for Instacart, Anthropic’s IPO filing, and the lawsuit over Dollar General’s checkout prices. After...

A single TikTok video in Poland can take a beauty product from 100 sales a day to 10,000. No forecast can see that coming, so the supply chain has to be built to respond. Rad Jha (Flaconi), who oversees supply chain for more than 50,000 products from over 1,000 brands across 12-plus European markets, joins Lavina Suthenthiran on this week’s Global Lens to discuss how beauty retailers can handle vi...

Most retail media still runs on catalog images and repurposed TV ads, which gives shoppers little reason to stop and look. Content that helps people choose, whether it comes from creators, real-world sampling, or in-store experiences, is what can change that. Leah Logan (Recess), who spent nearly a decade leading retail media transformation at Inmar Intelligence, joins Jeremy Goldman on this episo...

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined by Suzy Davidkhanian (EMARKETER) to discuss Walmart’s new joint membership, Google’s AI shopping cart, and what’s really behind this year’s holiday forecast. After the break, Adam Moyer (Planalytics) explains how weather s...

Amazon runs full operations in 22 countries, yet shoppers in more than 100 countries buy from it. Deciding where to invest next comes down to reading what those customers are already doing. Kasturi Pal (Amazon), who leads worldwide marketing for Amazon’s international cross-border business, joined Jeremy Goldman at Shoptalk to discuss how to read customer signals across very different markets, and...

Online now makes up more than 19% of US grocery sales, and most of those orders are still picked off store shelves. That gets grocers online quickly, but it brings missing items, substitutions, and picking that’s hard to speed up or automate. Petr Lizner (Veloq & Rohlik Group) and Dalibor Patek (Rohlik Group) joined Jeremy Goldman at Groceryshop to discuss when micro-fulfillment makes sense for US...

Retail media replaced the printed flyer, but the way brands plan for it hasn’t changed much. Budgets still roll over year to year like a trade expense, split across teams that each chase their own numbers. Wendy Salisko (WADE Advisory), who spent 22 years in enterprise CPG before co-founding a firm that advises challenger brands, joins Drew Cashmore (Chair, MiR) on this episode of Media Mondays to...

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined by Kimberly Morgan (The Fashion Tech Exec), Zak Stambor (EMARKETER), and Doug Stephens (Retail Prophet) to discuss what’s squeezing traditional grocers, how connected store technology is becoming a security risk, and wheth...

Walmart sources produce from 10,000 American farms. Many shoppers who relied on Walmart for cereal and coffee had no idea, and crossed the street to buy fruit and vegetables from grocers they saw as more local. Evan Gaetano, helped close that gap at Walmart and now works on membership strategy at Sam’s Club. He joins Lavina Suthenthiran on this week’s Global Lens to discuss how retailers can prove...

Retail media now draws $170 billion a year, more than TV and CTV combined, and much of that money buys ads few shoppers remember. Lisa Zielinski (Ipsos) joins Jeremy Goldman on this episode of Media Mondays to unpack Creativity Over Clicks, Ipsos’s study of more than 21,000 simulated shopping trips on Amazon and Walmart, and what it means for brands and retail media networks. INSIDE THE EPISODE: R...

Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined by Andrea K. Leigh (Allume Group) and, for the first time behind the Rethink mic, our own Chris Parsons to discuss how brands and retailers are fighting to keep their customers as loyalty fades and AI changes how people sh...

Leverage, local knowledge, and high margins. That's the recipe Andrew Nichols (Warroad Original Hockey Co.) has learned to grow a consumer brand across new channels and countries. His perspective comes from more than 20 years in consumer brands, starting at Unilever, spending nearly a decade at Crocs in Canada, and growing BioSteel to a sale in 2019. He joins Lavina Suthenthiran on this week's Glo...

Until 2024, SharkNinja ran its direct-to-consumer business on two separate tech stacks, one for North America and one for Europe. Every new market added more complexity just as the company wanted to grow faster. So it rebuilt its storefront, order management, and payments on one global foundation, all while getting ready for a new kind of shopper: the AI agent that buys on a customer's behalf. Gre...

Retail media moves at the speed of its people. Shopper habits, trust between retailers and brands, and comfort with handing work to AI all set the pace more than any piece of technology. Travis Clinger (LiveRamp) joins Drew Cashmore (Vantage and Chair, MiR) on this episode of Media Mondays to unpack what that means for building a lasting retail media network. INSIDE THE EPISODE: SHOPPERS MOVED FAS...

Amazon believes in AI shopping agents. It just wants to decide whose agents get through the door. Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this special edition, recorded live at Shoptalk Fall, Jeremy Goldman sits down with Christine Russo (What Just Happened Commerce Podcast), Charisma G...

In online grocery, the delivery driver is often the only person a customer ever meets from the retailer. Whoever runs that delivery, and whoever holds the order data behind it, holds the relationship and decides whether the customer comes back. That creates a tension in grocery right now. Retailers rely on delivery platforms to reach more customers, but those platforms want the customer data just...

A retailer can get everything right in a new country and still be shut down over how it records a sale. The culprit is fiscalization, the rules for how every transaction gets reported to tax authorities. More than 100 countries have these rules, and no two are the same. Most were written for the cash register and have been patched country by country as retail went digital. A system that works in f...

Every number in retail media right now comes from someone grading their own homework. Retailers measure their own campaigns, and platforms measure their own inventory. Lindsay Pullins (Circana) says the fix is independent, standardized measurement that every retailer and platform gets held to, not just their own. On this episode of our Media in Retail podcast, host Jeremy Goldman sits down with Pu...

Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this special in-person edition, recorded live at Groceryshop, Jeremy Goldman sits down with Michelle Evans (Euromonitor International), Andrea Leigh (Allume Group), and Virginia Marsh (Fluent) to unpack the biggest grocery stories breaking both on...

Zuly Matallana's brand has the kind of unpaid advocacy most founders spend years chasing: a Dragon's Den investor who still posts about the product, a Good Morning America feature, a celebrity's on-camera endorsement. None of it replaced the sales work. Matallana, Founder of TIARA, still sends samples to buyers herself. She still works trade show floors. She still cold-emails retailers with no gua...