Retail Unhinged

Your best employee is never going to care as much as you do. Dane learned that from his father. Family retail wisdom passed down over three generations: 70% is the ceiling, and if you get 70%, you're lucky. But that doesn't mean you accept sloppy folds and phones out. This week, Dane shares the interview trick he used on every single store-level hire: throw some paper on the floor, toss a hanger,...

Sales are down this month. Everyone's posting about it. Nobody has money. Nobody's shopping. Josh and Dane don't buy it. This week: why posting that question in a Facebook group is already the wrong move, the counterintuitive case for raising your prices when the economy gets weird, and why the local marketing agency that does everything for everyone is a bad idea no matter how nice they seem. Als...

Your store next door just started carrying your same lines. A retailer asked her Facebook followers why they haven't been in lately. And somewhere across the country, a boutique owner cleared out her stockroom to set up Mahjong tables. Josh and Dane get into all of it. This week: what to actually do when a competitor starts carrying your brands, why asking your customers what they want is usually...

Episode one. No guests, no filters, and no warm-up. Josh and Dane get right into it: a trade show employee who couldn't handle the heat, the exact week you should flip your store from summer to fall (waiting for fall weather means you're already late), and the question successful boutique owners keep asking: should I add a men's section? Spoiler: no. Hard no. They also tackle the side hustle quest...