Real Tech Talk

In this episode of Real Tech Talk , Stephanie Simpson sits down with Jessica Gonzalez , VP of Customer Success and GM of Auto at inform.iQ —a fintech platform operating where the margin for error is basically zero: loan origination, fraud prevention, and consumer trust . Jessica brings a heavyweight background from banking and payments (including Visa and Santander), where she led automation strat...

Stephanie Simpson sits down with Seymur Rasulov , CEO and co-founder of Welp.co , a customer support platform helping companies unify conversations across chat, email, messaging, and AI automation . Seymur shares how Welp started from a simple frustration—being stuck on hold with banks—and how a non-technical founder used LinkedIn to find a technical partner, build an MVP, and sell it through pure...

In this episode of Real Tech Talk , Stephanie Simpson sits down with Larry Feldman to tackle one of the biggest pressure points in the automotive industry today: staffing and workforce strategy . Larry brings a nationwide perspective on how shops, dealerships, and service businesses can stop scrambling for talent and start building structured, scalable hiring systems . This isn’t a “post and pray”...

In this episode, Stephanie Simpson sits down with Dustin Jackson , founder of EZN Detail —a business that started as a simple storage lot and evolved into a full-scale automotive + marine operation spanning EZN Detail, EZN Storage, and EZN Outfitters , backed by a growing team and tech-driven systems. Dustin shares his entrepreneur-first origin story (starting businesses young, navigating the 2008...

Host Stephanie Simpson interviews Chris Whited, managing partner at Community Auto (Fort Collins, CO). Chris explains the shop’s 30-year community focus and employee‑first culture: four‑day workweeks with shift teams, 100% employer-paid health insurance, clear expectations, and investment in staff training. Community Auto prioritizes transparency (digital vehicle inspections, photo-based estimates...

Host Stephanie Simpson talks with Brendan Seaman, founder of Detailers of Naples, about turning a teen mobile-detailing hustle into a multi-location, high‑end detailing, PPF and tint business. Brendan covers: Origin story: door‑to‑door beginnings, early hustle, burnout and the switch from mobile to shop-based, high-end services and coatings. Growth playbook: four shops (Naples HQ, Fort Myers, Sara...

Host Stephanie Simpson interviews Sean Weaver, founder of CarFilm, about his decade-plus auto industry journey and how he turned dealership mystery-shop insights into a video-first sales platform. Sean explains why short, personalized videos beat templated emails for speed, trust and conversion; how CarFilm integrates with CRMs, VIN-verified videos, and analytics; and early AI uses for vocabulary/...

Host Stephanie Simpson interviews Sarah Morosan, owner of LGE CTS Motorsports, about her lifelong automotive roots, turning a 1970 El Camino restoration into a thriving custom-build and retail business, and the role family, community and off‑road culture play in her work. Sarah discusses hands‑on product knowledge vs. online shopping, staying current with tech and trends (SEMA, volunteering, indus...

In this episode of Real Tech Talk, host Stephanie Simpson interviews Matthew Timler, the owner of Plug Lightbulb Electrical. Matthew shares his journey from a young worker with a strong work ethic to becoming a successful business owner. He discusses the challenges and innovations in the electrical services industry, including his unique marketing strategies and community engagement efforts. The c...

Stephanie Simpson sits down with Leo Pacheco, broker-owner of Odyssey Real Estate Services, to unpack how modern brokerages blend old-school relationship-building with AI and smart systems. Leo shares his journey from serial entrepreneur to building a concierge brokerage, how micro-targeting and community-first playbooks beat nationwide “spray and pray” models, and practical ways AI is being used...