Pharmacy Crossroads

Far too many independent pharmacies let their front-ends flounder because they don't know how to buy, display, price or otherwise support the right kind of products.  Well, a cure has been found.  In this episode 3 industry experts share who their companies provide solutions to this problem.  You can have a profitable front-end.  You can contact these three companies at:  solutionsrx.com   BreathR...

Sponsored by: Professional Compounding Centers of America (PCCA) Dayna Timmer, Pharm D, has worked for a chain, as a nuclear pharmacist and in 2022 opened her own compounding pharmacy.  And, she loves it.  She is joined by Erin Michael, of PCCA.  They both share how Timmer started from scratch and has built both a financially and personally reward practice is Georgia.   Dayna Timmer, Pharm D, owne...

When the time comes to ponder selling your pharmacy it might help to know it is complicated.  Understanding valuation, dealing with licenses, leases and finding a buyer are critical success factors.  The good news is there are people out there that can help you.  Tim Clark and Owen BonDurant are pharmacists, pharmacy owners and ownership transition experts.  They also help people start, operate an...

Katie Bass, PharmD and owner of two pharmacies in central California is a dynamo.  After assuring listeners she too pays DIR fees and struggles to balance the demands of owning two pharmacies and raising two small children she shares specific examples of things she is doing to succeed.  The list includes buying smart, knowing her local community, investing in new technology, doing point-of-care te...

Tips for understanding and managing your wholesaler's primary vendor agreement.  Scott Patterson, owner of 6 pharmacies joins Scott Wittnebel, Director of Pharmacy Services for IPC talk about strategies and tactics you can use to maximize your rebates and lower you cost of goods.

Bruce Kneeland attended the McKesson IdeaShare show and was able to interview several show attendees and learn from them some of what they saw, heard and learned at this show. Tips for making show attendance a success, examples of the benefits of networking and other ideas your peers will take home and implement are shared. If you did, or did not, attend this show you'll benefit from the comments...

Executives from four companies with innovative products share examples of how pharmacy owners can improve the front-end and boost their profits.  Central to the discussion is the notion that the front-end is an overlooked asset.  They talk about the importance of creative marketing and share how innovative products open doors for doctor detailing.  The bottom line, the front-end is critical to the...

Ashton Maaraba has spent 20 years bring exciting new products and services to independent pharmacy. Most of them deploying major new technological capabilities. Now he has taken the helm of IPC Digital Health. In this episode he outlines the 5 Pillars that form the foundation for IPC's continuing efforts to future proof pharmacy. Maaraba indicates that telehealth, remote patient monitoring, adhere...

DIR fees and PBM reform are the topic for this podcast. Mark Kinney is a government relations pro. Fresh from a week long trip to DC, Mark shares information on what's happening with DIR fees and PBM reform. The good news, Mark says, the momentum on Capital Hill is finally in our favor.

Look up the word, grit, in the dictionary and you'll see a picture of Chichi Momah, PharmD., and owner of Springfield Pharmacy in Pennsylvania. Momah opened her brand new start from scratch pharmacy in 2012. She weathered some hard times but kept-on-keepin'-on. She shares how taking leadership, finances and other courses helped her bring her pharmacy along and then how she put it in high-gear with...

Marc Essensa, the new CEO of IPC shares some of, "What’s New at IPC".  As the largest of the independent pharmacy GPO's you’ll want to listen to this podcast even if you’re not an IPC member.   Essensa, talks with PPN Founder, Todd Eury, and podcast host, Bruce Kneeland, about how IPC, under the direction of the group’s Board of Directors, all of whom own pharmacies, are working to “future proof”...

Chris Schaffner, owner of Schaffner Pharmacy explains how he is successfully providing enhanced clinical services to people, and, getting paid for providing the service.  He shares the microphone with Tara Pfund of AssureCare, the company that has provided the tools for making this possible.  He also talks about a business book, Extreme Ownership, that he says has provided him with valuable inform...

John Beckner, R.Ph., from NCPA talks about how immunizations include much more than flu and COVID. They are a door opener to capture many new, and profitable, revenue streams. NCPA can help with detailed guide books and classes to show how to bill for immunizations and how you can obtain, and profit from, a CLIA waiver. Check out the website; www.ncpa.org and look under the Resources tap.

An exciting new, FDA Approved Class 1 over the counter health device is helping scores of pharmacies improve front-end sales.  The good news is the product provides people with hours long protection from germs, viruses and even allergens by lining the nasal passages with a protective gel barrier.  Dr. Gail Lebovic, a female surgeon and entrepreneur has developed the product, tested and is brining...

One proven way for pharmacy owners to boost sales, improve profits and generate word of mouth recommendations is by operating an attractive and well merchandized front-end. But finding products that people want at prices that allow you to sell them profitably has been a major problem up until now. I say “has been” because now MatchSquare has combined the resources of an experienced independent pha...

Sandy Canally is a nurse and an entrepreneur and she understands the many opportunities pharmacies are missing by not becoming accredited or certified to provide health care services. She founded the Compliance Team, a privately held, nationally recognized healthcare accreditation firm with the idea that accreditation doesn't need to be complicated. In this episode Sandy talks about ways pharmacie...

Johnathan Marquess, PharmD owns several pharmacies in Georgia. He and his wife, Pamela, are true leaders both having served volunteer leadership positions with a number of pharmacy associations. For years now Jonathan has spoken at major association events on immunizations and how to implement successful clinics. In this episode he share concrete examples on how, and why, doing clinics is good for...

Blueberry Pharmacy is creating an entire new way to think of retail pharmacy and what Kyle McCormick, PharmD., is doing is beyond remarkable. He has gone all cash. Just think about this, no PBM’s, nor third party audits or pre-authorization hassles.  The pharmacy stocks only generics, does a super job of providing one-on-one care and his patients love it, and tell their friends. In this podcast Ky...

The Drug Supply Chain Security Act (DSCSA) was passed by congress nearly 10 years ago. Its intent so to protect the integrity of the nation's drug supply chain. Until now, most of the work has been thrust upon manufacturers and distributors. But, that is changing and retail pharmacies are being required to adopt new processes to insure, document and report on the products they buy and sell. Leon N...

Did you know clever crooks have found ways to place fake orders? Chuck Forsaith with the Pharmaceutical Cargo Security Coalitions shares 3 ways thieves are making money buy hacking into the supply chain and explains simple - but very important - things pharmacy owners can do to protect themselves. This is a must listen episode. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can a 300 square foot front-end make a difference in the success of a community pharmacy? Oh yes! Says Shahida Choudhry, PharmD and owner of The Palms Pharmacy in Tampa, FL. Since opening, from scratch, six years ago Shahida has learned a lot, and part of that learning came from a serendipitous relationship with the star of the reality TV show, The Prophet. Following his advice, Shahida totally re...

Two accomplished professionals share insights into key things to look for, and to do, have a successful nutritional supplement business in your pharmacy. Dennis Song, R.Ph. and owner of Flower Mound Pharmacy in Flower Mound, Texas is doing remarkable things. Critical to his success, he says, is working closely with prescribers and finding ways for nutraceuticals to become part of their prescribing...

 If you have ever wondered what government affairs executives do and how they affect the practice of pharmacy then you’ll want to spend 35 minutes listening to this episode. Mark Kinney, a pharmacist, has more spent more than 30 years meeting with elected officials and other influential officials to help them better understand the complex and important role pharmacy owners play in our society. And...

Jeff Gross, Mickey Fine Pharmacy Mickey Fine Pharmacy is an institution in Beverley Hills. Jeff Gross, CPT is the owner and says despite having a fair number of Hollywood elites as customers that you’d be surprised how many “regular” people live in the area and use the pharmacy. Just like every other pharmacy Gross suffers from low reimbursement which has led him to develop a keen focus on immuniz...

Pharmacy CrossRoads host Bruce Kneeland will be covering the IPC Annual Conference 2022 . IPC is excited to announce the return of the in-person IPC Conference! This esteemed event will be held April 12-15, 2022 at the fabulous Hotel del Coronado in San Diego, California! Register today to join us for 3 full days in sunny California where you will find opportunities to give back to community and p...