Ombuddy

Vivian Hsu brings a rich and varied background to ombuds work, with experience as an employment attorney, mediator, consultant, and now Ombudsperson for Mount Holyoke College. In this episode, Brooke talks with Vivian about the life experiences that led her to the ombuds role, the skills she carries from legal and conflict resolution work, and what it means to support people through complex workpl...

Joe Johnston, ombuds at Rochester Institute of Technology, has spent over 30 years in higher education across residence life, student conduct, and ombuds work. What’s stayed constant? His commitment to deep listening—and, at times, dark humor. In this episode, Joe shares how he helps people navigate complex situations, what decades of hearing others’ stories has taught him, and how he stays ground...

This episode features an interview with Tracey Brant, ombuds at Dartmouth College since 2022. Her ombuds practice is shaped by her 15 years as a certified coach with the International coach federation and her work with loss, grief and emotional literacy.  She is deeply interested in how grief and loss affect workplace well-being and passionate about helping individuals through transition,conflict,...