Medtech Decoded

What happens when a clinician gets frustrated with the technology that's supposed to save time? In this episode of MedTech Decoded, Sarah-Jane Walls takes you behind the scenes of Charlie Clinical, the AI-powered clinical assistant she built after 18 months of using existing documentation tools in practice. Designed specifically for physiotherapists, podiatrists, sports therapists and MSK clinicia...

The conversation delves into the understanding of Claudia Quena Syndrome, the impact on the individual's life, symptoms, clinician visits, misdiagnosis, hospitalization, recovery, long-term effects, and management. The conversation delves into the life-altering impact of a medical condition, the physical limitations and challenges faced, the journey of rehabilitation, and the role of podiatry inte...

Steph Owen shares her experience of a typical clinic day at Soul Podiatry, highlighting the diverse range of services offered and the challenges of managing multiple roles. She discusses the adoption of Heidi, an AI transcription tool, to improve clinical efficiency and streamline note-taking. The conversation delves into the functionality of Heidi, its impact on patient experience, and the trust...

The conversation provides an inside look at MedTech, covering its overview, AI bots and automation, and marketing and communication. The overview includes a tour of the MedTech system, its features, and functionalities. The AI bots and automation section delves into the use of AI bots for conversation and voice AI, as well as the training and capabilities of these bots. The marketing and communica...

Welcome to MedTech Decoded. This podcast I created as a clinician myself and also owning a consultancy for the last 10 years, helping medical practises throughout mainly the UK implement systems, smart systems, and automation into their businesses. We talk about AI, we talk about coding, we talk about CRM systems, booking systems, and more. This is the podcast for those in the wellness and medical...

In this episode of MedTech Decoded, SJ Walls is joined by Jo from She is Beauty, a beauty and wellness salon in Giffnock, Glasgow. Jo shares how she moved from paper diaries and phone calls to online booking, business WhatsApp, automation and AI-supported systems. We talk about what it really feels like to bring tech into a service business, why AI does not have to make things impersonal, and how...

The conversation delves into the challenges of financial change, the struggle to take a leap, and the rarity of self-motivation in achieving goals. It highlights the difficulty in making financial changes, the resistance to taking a leap, and the rarity of self-motivation in achieving goals. Takeaways Financial change is difficult People struggle to take a leap Creatures of habit Goals are often u...

John Gibbons left school at 15 with no qualifications. He joined the army at 16, served in the Gulf War, and worked his way from physical trainer to osteopath to lecturing at Oxford University. Today he has nine best-selling books, 17,000+ students worldwide, and a business that runs while he's teaching in Barbados or coaching the San Jose Sharks ice hockey team. In this episode of MedTech Decoded...

John Gibbons shares his journey from a challenging childhood to becoming a renowned figure in the field of osteopathy. His experiences in the military, training, teaching, and career growth highlight the resilience and determination required to overcome adversity and achieve success. Takeaways Overcoming adversity Career progression Chapters 00:00 Early Life and Adversity

The conversation covers digital engagement, AI bot development, automation of sales and course booking, communication management, and the impact of embracing tech and AI in work. John's knowledge-based AI bot, Alfie, is a key focus, along with the automation of communication and sales processes. Takeaways AI bot development Communication automation Chapters 00:00 Digital Engagement and Communicati...