Let's Talk eHealth

The latest episode of Let's Talk eHealth features Chief Medical Information Officer at Western Sydney Local Health District, Professor Naren Gunja, and Role Based Messaging Product Owner at eHealth NSW, Simon Plummer. In this episode, they share how Role Based Messaging is transforming clinical communication by replacing traditional paging systems. "Role Based Messaging takes clinical communicatio...

Almost 1 million clinical images shared and more than 11,000 clinicians already connected - all brought together on one secure, seamless platform called MedSync. In the next episode of Let’s Talk eHealth NSW, host Danielle Johnson sits down with Burns Nurse Practitioner Miranda Pye from Sydney Local Health District and eHealth NSW Product Owner Simon Plummer to unpack the story behind MedSync and...

In this episode, we spotlight the vital role our IT support teams play in keeping digital systems running for NSW Health's 170,000 staff. eHealth NSW Customer Engagement Manager, Bri Gato, shares the frontline impact these teams are having. We also explore how the Customer Feedback Forum program is harnessing staff feedback to drive continuous improvement to IT services. Listeners will hear ho...

In this episode, Collaborative success: The SafeScript NSW story, our host Danielle Johnson, Cloud Delivery Manager talks to Mary Fien, Principal Business Analyst in the BA Capability Practice, Program Delivery. Together they discuss eHealth NSW’s journey with SafeScript NSW, the state's real-time prescription monitoring program. SafeScript NSW is an online platform providing prescribers and pharm...

In this podcast, we talk about the Patient Reported Measures (PRMs) program that is helping NSW Health deliver value-based healthcare. Delivered through a purpose-built IT platform called Health Outcomes and Patient Experience (HOPE), PRM surveys capture information from people about their healthcare experiences and outcomes at the point of care. Clinicians and healthcare services use this data fo...

In this episode, we talk to HPC Design Lead Gordon Burnett and Service Designer at NSW Health Pathology Alex Garrett to learn about the Health Prototyping Centre. An initiative between eHealth NSW, HealthShare NSW, Health Infrastructure NSW and NSW Health Pathology, we discuss how the Health Prototyping Centre is enabling customers across NSW Health to rapidly test ideas, designs and concepts befo...

NSW Health is embarking on the greatest digital transformation in the generation and at the forefront is cloud technology.   In this episode, we hear from eHealth NSW’s experts, Adam Stanzione, Director of Cloud Services, Michael Bogiatzis, Director of eHealth NSW’s Critical Infrastructure Refresh, and Daniel Hansen, Senior Program Manager of Cloud Transformation Services.  The team unpack some of...

Just what is a Chief Clinical Information Officer or CXIO? And how do they support digital transformation within the public health system? This question and more is tackled in this podcast which interviews Dr Sarah Dalton, Clinical lead on the Single Digital Patient Record at eHealth NSW and Peter Edwards, Chief Clinical Information Officer at Western NSW Local Health District and Far West Local H...

In this week's episode, we explore how eHealth NSW uses behavioral psychology in digital health to build systems that are aligned to people's behaviour, needs, goals and motivations. In this episode, we are joined by Jarrah Watkinson and Loletta Cheng, both User Insights Specialists at eHealth NSW, and psychologists with a background in organisational psychology.  About eHealth NSW: eHealth NSW us...

When a patient transfers from the ward to the intensive care unit, it’s vital the patient’s medication management information, allergies & adverse drug reactions is also transferred between the electronic systems so clinicians can review and modify medication orders as necessary. This is where the integrated Transitions of Care (iTOC) Design Working Group comes in – their goal is simple but im...