Insurance Tomorrow

Recorded live in front of a studio audience from the 2023 BIBA Conference in Manchester.  Hear some of the most influential speakers in the industry discuss the key issues facing brokers today, from how the cost of living crisis may cause more under insurance to how AI can help the industry fight fraud. Our host - Steph McGovern - is joined by: Colm Holmes, Allianz, Graeme Trudgill, BIBA, Mervyn S...

Allianz Commercial detected £70 million worth of insurance fraud in 2022, an increase of over ten percent on the previous year. This is similar to other fraud upticks, when with each economic downturn, insurers usually see fraud escalate. In this episode we drill into the reasons why, and what can be done to combat the fraudsters. Our guests explain that even though we are in the midst of a cost-o...

Many small businesses have struggled to recruit people in the last year, partly because fewer people are in employment than before the pandemic. It looks like one of the biggest risks for small businesses is that they will find it difficult to grow if they can’t find enough staff. The government is encouraging older workers back to the office, after many took early retirement but are there are ski...

It’s not been an easy time for business owners over the last few years. In this episode we talk about how to ensure your business remains resilient in challenging times. Over two thirds of SMEs in the UK are concerned about the ongoing cost-of-living crisis, inflation and energy prices. The economic outlook is uncertain, with increasing inflation, and a downturn in consumer confidence. So what sho...

In the last episode of Insurance Tomorrow, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry. Our host - Steph McGovern - discussed the future of claims, cybersecurity, underinsurance, electric vehicles, ESG, and fle...

In this episode we talk about the new ways of working in a post pandemic world, and what can be done to help businesses, customers, and employees thrive in this environment. Flexible working has been shown to provide employees with more control, transmits trust, allows for a better work-life balance and can even have a positive effect on the environment. But how do we make it work without undermin...

Just how does ESG impact on insurance? Sustainable insurance is a strategic approach where all activities in the insurance value chain, including interactions with stakeholders, are done in a responsible and forward-looking way by identifying, assessing, managing and monitoring opportunities associated with environmental, social and governance issues. Discussing all matters ESG our host - Steph Mc...

Are you thinking of going electric - with your car that is? From 2030, there won't be a choice: new conventional petrol or diesel cars and vans won't be sold in the UK. We look at the implications as we move to e-mobility for the insurance industry. From where liability lies if there is an issue with charging vehicles, and the infrastructure behind plugging in your car and van, to what happens in...

One of the worst mistakes a firm can make happens before a loss occurs, is to be underinsured. With inflation increasing over the next few years, many small firms may accidentally be in a position where their insurance doesn’t cover the full value that could be lost.  The pandemic has resulted in many businesses operating in ways they didn't expect, and for which they may not have full cover. We e...

Allianz’s 2022 Risk Barometer ranked cyber-security the number one threat to businesses in the near future. Attack can vary from bringing down entire computer networks to large data breaches. However, cyber crime doesn’t discriminate depending on the size of the company - it can impact all sizes, from one person operators to large companies. There are a number of measures that brokers...

How can the insurance industry make the process of making a claim less stressful for policy holders? The podcast looks at how to make the claims process easier and simpler, how some subtle changes to the claims process are better for the environment, and what increasing inflation means. Listen to find out what this means for brokers and the broader insurance industry. Discussing the evolution of c...

Steph McGovern chats with Steve Kelly from Allianz, Daniel Grosvenor from Deloitte and Kris Timmermans, European Renewables Lead from Accenture, to discuss the opportunities that the transition to renewable energy may bring and what is currently holding it back. How is the insurance industry helping and how is it likely to be affected? See omnystudio.com/listener for privacy information.

Over the last 18 months, the pandemic has made uncertainty a shared theme amongst businesses. Not to mention other external factors such as Brexit, economic downturns and natural disasters.  And there’s no doubt that the ingenuity, resilience and flexibility of supply chains have been tested, as they have sought to maintain essential operations. Businesses must now build...

The way our buildings are constructed has come a long way in recent years, and is still changing and improving. New methods significantly reduce the impact of construction on the environment and also cost less – but being so new, how do they compare with the methods that have been around for hundreds of years? And what impact could this have on the insurance industry?  St...

Our 2021 ‘BIBA Special’ episode of the series, with the virtual conference taking place on the 12th and 13th May. Steph is joined by four of our Allianz senior board members to discuss some of the key topics which are to be covered at  the BIBA 2021 conference, with a focus on building resilience, together. The topics include the future of insurance broking, mental health, the reg...

Underinsurance isn’t a new concept and has always been an issue for insurers, brokers and businesses of all sizes. But given the events of the last year – namely the pandemic and Brexit - businesses might be facing more underinsurance than ever before. Businesses have had to adapt their businesses; with their employees working from home or changing how they provide their products. But...

Recently, open banking has enabled authorised third parties to access the financial data of individuals and businesses, to provide recommendations on products and services. The FCA is now looking at how this data sharing could help sell other financial products such as insurance. This is known as open finance.   But what impact could this have on the insurance industry?  Steph McGov...

‘Emobility’ is a concept referring to electrified power in all types of vehicles – from electric cars, to scooters and e-bikes. Emobility already exists today in many forms and is continuing to grow, and it’s predicted that electric vehicles will become common transport on our roads across UK by 2030.   But what will be the impact of this for brokers, bu...

In the last year, ‘resilience’ has become a buzzword, as businesses are faced with the uncertainty caused by external factors more than ever; the pandemic, economic downturn, natural disasters or the potential of other threats like cybercrime.  Steph McGovern explores business resilience and its impact on the insurance industry with:  Stephanie Smith – Chief Operat...

We use smart technology every day without really thinking about it – from watches to speakers, mobile phones to doorbells. Technology like this on a much larger scale is having a significant impact on industry, representing the fourth revolution in manufacturing.   Steph McGovern explores smart industry and its impact in the insurance industry with: Glen Clarke, Head of Transformational Propo...

5G will mean faster download and upload speeds. But this isn’t just good news for uploading content to Instagram. It has the potential to be an indispensable technology for business. There are suggestions that by 2035, 5G will enable $12.3 trillion of global economic output and support 22 million jobs worldwide.   It could enable the health service to share data more efficiently, change the w...

Three of our Allianz senior board members join us to discuss the future of insurance, in light of the recent Covid-19 global pandemic. How will it impact the insurance industry, brokers and SMEs in the next years and decades to come?  Joining us for this discussion are: Simon McGinn, General Manager, Neil Clutterbuck, Chief Underwriting Officer Graham Gibson, Chief Claims Officer. 
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Sustainable Claims is a crucial element of Allianz’s business and combines protecting customers while aiming to meet environmental commitments.     It means that physical damage resulting in a claim could be fixed using recycled or sustainable products. But it’s about much more than parts. Discussing the future of sustainable claims, our new host - Steph McGovern - is joined by...

February 2020 was the wettest on record for England according to Met Office Statistics. The UK was hit by two storms; Denis and Ciara in subsequent weekends causing storm damage to hundreds of homes and businesses across the country. By contrast, the summer of 2019 saw the UK’s highest ever temperature recorded. A high of 38.7 was measured in Cambridge in July. So what does this mean for the insur...

This year, Cyber Crime took the top spot on the Allianz Risk Barometer for the first time on its own. Businesses are facing a number of challenges such as larger and higher cost data breaches, more ransomware incidents and the increasing prospect of litigation after an event.  But have the risks changed since we last looked at this subject and has the business landscape changed the way it thi...