Hospitality Strategy Lab with Jason Littrell

Running a successful hospitality business is all about making informed decisions that improve guest experiences and boost your bottom line. But in an industry filled with variables, how do you know you’re making the right choices? The answer lies in harnessing the power of data. With the right metrics and insights, you can transform your bar, restaurant, or hotel into a well-oiled machine that thr...

Have you ever wondered why some bars, restaurants, and hotels always seem to have a loyal following of guests who return time and time again? It’s not just about great food, drinks, or ambiance. The secret often lies in understanding the psychology behind guest behavior. By using principles from behavioral psychology, hospitality operators can create habit-forming experiences that guests can’t res...