Hospitable Hosts

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on April 28, 2023. On this episode, we are joined by Arthur...

In this episode of the Hospitable Hosts podcast, we are joined by the team behind Crewdogs , a veteran-owned vacation rental company that brings a whole new meaning to hospitality by leveraging their military backgrounds to build a strong brand centered on trust, excellence, and service. Crewdogs is proving that short-term rentals can be more than just a business. It can be a mission. We are also...

This Hospitable Town Hall covered various updates and announcements, including new team members, platform improvements, and upcoming features. Challenges in customer support were addressed, along with updates on tax remittance, guest verification, and security deposit features. The meeting also discussed new business models, accounting recommendations, and policies regarding off-platform communica...

In today's episode of the Hospitable Hosts podcast, we’re diving into the latest short-term rental trends with Daniel from Key Data. Key Data is at the forefront of tracking performance metrics for the vacation rental industry, and Daniel will give us an inside look at how the market performed in Q1 — from ADR and RevPAR shifts to booking patterns and guest behavior. Plus, he’ll share what hosts s...

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on February 16, 2024. On this episode, we have experts from...

In this episode of the Hospitable Hosts podcast, we're speaking to Scott McAdara from Branson Lakes Lodging. Scott is a property manager with over 60 properties and growing. He is using our Mogul plan to help him automate many of the processes for his property management business. Scott will tell us a bit more about how he's been able to grow his business and how Hospitable has helped him along th...

In this Hospitable Town Hall, the team discussed various updates and improvements to the product, including fixes for issues related to manual message sending and image transmission, new features such as listing opportunities and listing quality status, and the progress of the private pilot for Booking.com listing creation. They also addressed operational features, AI features, and upcoming change...

In this episode of the Hospitable Hosts podcast, we sit down with Eric Bell, founder of Milux and a dedicated Hospitable customer. Eric shares his inspiring journey from working as an electrical engineer to launching a thriving short-term rental business—all while managing properties remotely. From the challenges of arbitrage to the nuances of co-hosting, Eric walks us through his strategy for aut...

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on November 10, 2023. For this episode, we were joined by th...

We have a special episode of the Hospitable Hosts podcast today. The CEO of Happy Guest, Mike O'Connell,  helped us to gather up a panel of four hosts who are using Hospitable and Happy Guest to help them upsell and automate their guest experience. Listen in for tips on where to start with upsells, what kind of products and services you should be offering, and also some extra tips on guest experie...

In this Town Hall, the Hospitable team covered updates on various initiatives and features across different teams, including connectivity, direct bookings, and Mogul. Key topics discussed were improvements to listing management, expansion of tax collection services, enhancements to guest verification and booking processes, and the evolution of Mogul features to cater to different business models....

In this episode of the Hospitable Hosts podcast, we’re joined by Natalie Painter, Broker at Preserve Realty Co. and Owner of Preserve Property Co., a boutique vacation rental management company in the Outer Banks—one of the most competitive and well-established vacation rental markets in the U.S. Natalie has built a thriving business by leveraging technology, automation, and AI while maintaining a...

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on June 30, 2023.  For this episode, we were joined by Avery...

In this episode of the Hospitable Hosts podcast, we explore the future of short-term rental management, hospitality, and guest experience. Today, we’re diving into a topic that’s reshaping the way hosts operate: AI and Human Power Combined: Transforming the Guest Experience with Real-Time Support. Our guest is Nicholas Falldine, Head of Product at Extenteam , a company that specializes in helping...

In this Town Hall, the Hospitable team discussed updates on the AI system for Mogul, including a voice-to-text feature and an AI auto-reply feature. The team also discussed the benefits of upgrading to Mogul, the integration of Airbnb's rule sets feature, and the expansion of upsells. Lastly, they addressed customer concerns and discussed potential new features for legacy customers. Sleep easy, ho...

Welcome back to the podcast! Today, we're diving into the world of co-hosting short-term rentals with Brandon Pottebaum of BK Stays to uncover how to avoid those common beginner mistakes that can trip up even the most enthusiastic new hosts. Get ready to learn from Brandon's experience and set yourself up for co-hosting success! Sleep easy, host confidently with Hospitable.   Automate your guest m...

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today but bear in mind that any references to specific dates might be outdated. This webinar ran on March 13, 2024.  We invited tax-saving experts Amanda...

Welcome back to another episode of the Hospitable Hosts podcast. Today we're diving deep into a topic that's on everyone's mind: Artificial Intelligence. The listeners who are already Hospitable customers and/or have watched our recent 2025 Roadmap Town Hall will know that Hospitable is going big on AI. Another company with a keen AI focus is TIDY , and we have Chris Hawkins, CEO of TIDY, here tod...

In this Hospitable Town Hall, the team discussed various updates and features, including the automated inbox initiative, new AI features, and the launch of a new Chrome extension called Directo. Upcoming features for the Mogul plan, including AI-powered adjustment handling, customizable statements and invoices, and owner portals, were also covered. Sleep easy, host confidently with Hospitable.   A...

Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase . We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells. To get in touch with Shiven and get a copy of the Upsells Script, book a t...

Hospitable hosts Tracey and Aahil are short-term rental property managers in Ontario, Canada. In today’s episode, we discuss how Hospitable has helped them grow their property management business, the joys and challenges they face, how they choose which property owners to work with, and their advice on how owners should choose their property manager. Check out the case study we did about one of Tr...

In this Hospitable Town Hall, the team discussed updates on smart device integrations, including the launch of a thermostat integration and an increase in the number of free device connections available per active property. Also announced were new features for managing Booking.com reservations, improvements to the mobile app's connectivity and navigation, and the introduction of Stripe Link as a p...

Welcome back to the Hospitable Hosts podcast! The world of short-term rentals is constantly evolving, and insurance is no exception. Today, we have Darren Nix, Founder and CEO of Steadily , here to help us navigate the STR insurance landscape in 2025 and beyond. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and protect you...

Welcome back to the Hospitable Hosts podcast! In this episode, we're diving deep into the world of STR cleaning with Brooks Sparks of Turno , to learn how a top-notch cleaning strategy can unlock more bookings, better reviews, and a more profitable business. Sleep easy, host confidently with Hospitable.   Automate your guest messages, sync your calendar across booking channels, and protect yoursel...

The Hospitable team discusses the company's new roadmap for 2025, focusing on becoming a leading property management software provider in the short-term rental industry with an emphasis on AI integration and connectivity initiatives. The team highlights plans to enhance their product offerings, including improved listing management, dynamic pricing, expense management, and the introduction of a ma...