Hospitable Hosts

On this Hospitable Town Hall, the team provided company updates and product announcements. They presented updates on the Task app, discussed progress on the Vrbo integration, announced improvements to owner payouts, and more. Several key updates were shared about Airbnb changes, including the retirement of split fees and the introduction of a new top-rated guest discount.

On this episode of the Hospitabe Hosts podcast, our guest is Zander Kempf, Founder and CEO at Clear Summit Investments . Zander is a seasoned real estate developer with experience in both residential and commercial projects. He has developed and asset-managed high-rise hotels, affordable housing, and industrial subdivisions. We discuss the booming outdoor hospitality industry, including glamping r...

In this Hospitable Town Hall, the team provided product updates and answered user questions. The updates included significant success with the Vrbo Partner Connection launch, new features for the Hospitable Tasks app, trip insurance improvements, and more.

On this episode of the Hospitable Hosts podcast, our guest is Christopher John, a Hospitable Host. Christopher shares his journey from real estate investing to successful short-term rentals in Seattle, including strategies for pricing, guest experience, and leveraging technology during major events like the FIFA World Cup. Timestamps: 0:10 - Introduction 2:30 - Starting out with short-term rentals...

On this Hospitable Town Hall, the company launched their new Vrbo Partner Connection. It's built on Vrbo's latest APIs and offers self-serve onboarding, faster connection speeds, and better reliability compared to the previous legacy connection used by most hosts. The integration is available across 44 countries on day one, including the United States, Europe, Mexico, Brazil, and Asia Pacific regi...

On this episode of the Hospitable Hosts podcast, our guest is Jonathan Sukhia, CEO of Topkey . Jonathan shares insights on expense management, trust accounting, and financial automation for short-term rental operators. Discover how to streamline your financial processes, avoid common pitfalls, and scale your business effectively. Timestamps: 0:00 - Introduction 1:50 - Why Topkey was created 7:53 -...

This Hospitable Town Hall covered various product updates, including the launch of Optimize for Airbnb, updates to the MCP (AI integration) server, recent improvements to app performance, particularly in inbox load times, Vrbo official integration, and more.

On this episode of the Hospitable Hosts podcast, our guest is Mark Lumpkin from STR Cribs . Mark shares expert insights on transforming properties into profitable short-term rentals, covering renovation timelines, red flags, design strategies, ROI, and guest experience enhancements. Connect with Mark on Linkedin . Timestamps: 0:10 - Introduction 2:10 - Preparing a house for short-term renting 3:45...

This Hospitable Town Hall covered company updates following their recent retreat in Montenegro and new product features. Key product updates included Hospitable MCP (Machine Learning Connect Platform), which allows integration with AI agents like ChatGPT; improvements to the Tasks app with a new list view and upsell displays; and updates to the Vrbo official integration, launching June 10th.

On this episode of the Hospitable Hosts podcast, we’re talking to Keith Clarke, a San Diego-based host who has unlocked the secret to repeat business. With 10 properties in Encinitas and a 65% repeat-guest rate, Keith is here to tell us why he still prioritizes personal check-ins, why he never charges for an early check-out, and how treating people like individuals, not line items, is the ultimate...

This Hospitable Town Hall focused on the launch of Align Insurance Services, a new sister company that provides asset protection services, including owner's insurance, entity setup, and property management insurance for short-term rental operators. Other updates included the Model Context Protocol (MCP) integration, new payment schedule features for team management, improvements to the Vrbo integr...

In this episode of the Hospitable Hosts podcast, we chat with Cathleen Cataldo - founder of Discovered in Travels . Cathleen shares her unique approach to short-term rental management, blending fashion industry insights with hospitality. She discusses branding, personalized guest experiences, leveraging family expertise, and future growth strategies in the competitive Poconos market. Timestamps: 0...

This Hospitable Town Hall was dedicated to the new Property Manager Marketplace, a platform that connects property owners seeking management services with qualified property managers. The team presented the marketplace's features, explaining how it addresses the challenges both owners and managers face in finding trustworthy matches. The system uses a readiness-and-fit scoring system to match owne...

In this episode of the Hospitable Hosts podcast, we talk with Pierce Hattie from KeyNest to explore innovative key management solutions for short-term rentals. We discuss how KeyNest's network of secure key points and new integrations with Hospitable streamline operations, enhance security, and improve guest experiences across Australia, as well as globally. Timestamps: 0:00 - Introduction 2:09 -...

This Hospitable Town Hall focused on three key initiatives to "accelerate access" to property management software. The product team discussed improvements to make Hospitable easier to use, including simplified navigation menus, a new search feature, and a "Setup and Grow" resource page to help users get more value from the platform. The team demonstrated a new MCP (Machine Control Protocol) server...

In this episode of the Hospitable Hosts podcast, our guest is Stefan Scheurer. Stefan shares his journey to becoming a top-rated Airbnb host in Germany. Discover how he leverages automation, AI, and smart home technology to create hyper-personalized guest experiences and streamline operations. Timestamps: 0:10 - Introduction 2:28 - Message automation 6:30 - Home automation 8:55 - Detailed automati...

In this Hospitable Town Hall, the team provided updates on new product features and answered questions from hosts. The main updates included the launch of Hospitable Tasks, a new app for managing cleaning team operations with real-time task tracking and payment capabilities, currently available in English and Spanish, with plans for additional features like multiple payment methods and internation...

Transform your property into a wellness sanctuary that attracts high-end guests with insights from Stacey Olson, Director of Sustainable Design at Gensler. Discover how biophilic design, sustainable materials, and inclusive strategies can elevate your rental's appeal and boost bookings. This episode of the Hospitable Hosts podcast offers actionable tips for creating a health-focused space that sta...

This Hospitable Town Hall focused on the Vrbo API integration progress, with an internal milestone set for mid-March and plans to begin onboarding US-based hosts by the end of March. The team demonstrated the new Hospitable Tasks app, which allows hosts to manage and track cleaning and maintenance tasks, including payment processing and communication with cleaners. They also covered strategies for...

In this episode of the Hospitable Hosts podcast, Misty Krengle, co-founder of Pacific Properties Management, shares her journey to managing over 50 short-term rental properties in Galveston, Texas. Discover how she scaled her business, navigated market challenges, and implemented systems like Hospitable and Turno to streamline operations and enhance guest experience. Timestamps: 0:00 - Introductio...

At this Hospitable Town Hall, the company announced a new navigation design aimed at improving user experience, with an opt-in feature for early access. Updates were shared on the Vrbo integration, including payment processing changes and tax remittance details. Trip insurance was highlighted as a new revenue opportunity for hosts. Dynamic pricing updates were announced, with a deadline for existi...

In this episode of the Hospitable Hosts podcast, we speak with Marissa Schulze, founder of Haymaker Marketing, about the importance of social media for short-term rental businesses. We discuss strategies for building an independent social media presence, the significance of storytelling in content creation, and the role of keywords in enhancing visibility. Marissa shares insights on influencer mar...

This Hospitable Town Hall focused on the new Vrbo integration pilot program. The team demonstrated the improved connection flow and listing management capabilities. They explained the merchant of record concept and associated fees, and shared updates about owner payouts and a new marketplace referral program. Hospitable also discussed upcoming operational features, including task management and cl...

In this episode of the Hospitable Hosts podcast, our guest is Bailey Kramer. Bailey shares his journey from short-term to midterm rentals, discussing the benefits, challenges, and strategies for rental hosts. He highlights the operational differences, the misconceptions about profitability, and the importance of long-term thinking in the rental business. Check out Bailey's podcast and connect with...

In this episode of the Hospitable Hosts podcast, our guest is Craig Saunders, founder of BookingTrust. We talk about trust accounting for short-term rentals. Craig discusses the importance of compliance, the services offered by BookingTrust, and the common pitfalls property managers face in accounting. Craig emphasizes the need for proper accounting infrastructure from the start and how it helps m...