eCommerce Badassery

Your customer can't touch, smell, or try on what you're selling. They're handing money to a screen and hoping you're legit. Every trust signal on your site is doing the job their senses would do in person. In this episode, we're breaking down how to build the credibility that gets hesitant shoppers to click buy. Week five of the Badass Basics series is all about trust and credibility. With a trust...

If you've been trying to grow your revenue by chasing more traffic and more customers, you're doing it the hard way. The fastest, cheapest way to make more money? Get the people who are already buying to spend a little more while they're at it. This is week four of our Badass Basics series, and today I'm breaking down how to increase your average order value using cross-sells, upsells, and bundles...

Your product page is the closest thing you have to a one-on-one conversation with your customer... without either of you actually saying a word. It's doing the job of a sales associate, answering questions, building confidence, and closing the sale. And if it's not pulling its weight? You're losing people who were ready to buy. This is week three of the Badass Basics series, and we're breaking dow...

This is week two of the Badass Basics series, and I’m breaking down two things that can make or break your customer’s shopping experience: your navigation menu and your collection filters.   I’m walking you through how to organize your nav, what belongs at the top level vs. tucked into a subcollection, and how your filters and navigation should work together so every shopper finds what they came f...

Your home page has about 3 seconds to convince someone to stick around. So why are most eCommerce home pages doing the absolute most... and saying the absolute least?   This is the first episode in the new Badass Basics series, where I'm breaking down the foundational stuff that every eCommerce store needs to get right.   Today, I'm walking through what actually belongs on your home page, from the...

Amazon just made it even easier for merchants to hand over their product catalog, customer data, and sales to the world's biggest marketplace. And they're calling it an "opportunity."   Yeah… we need to talk about this.   In this episode, I'm getting into Amazon's Shop Direct and Buy for Me programs — what actually changed last week, why this is back in the spotlight, and the stuff Amazon ISN'T sa...

A 22-year-old Staples employee with zero marketing training just outperformed an entire corporate marketing team. Her personal TikTok has 10x the followers of the official Staples account. And there are some seriously good lessons in here for your eCommerce business.   In this episode, I’m breaking down the viral “Staples Baddie” phenomenon... how one print specialist named Kaeden started making T...

I’ve got a quick round-up episode for you today with a few things I’ve been wanting to update you on. Includes some platform updates, marketing opportunities, and an important update I made to the Email Badassery Course. How to FINALLY optimize your email automations How Shopify merchants can advertise inside ChatGPT My blunt opinion on Klaviyo landing pages An important Shopify customer account u...

There’s revenue hiding in your business right now. Not in a new product. Not in a launch. Not in posting more on Instagram. It’s sitting in the backend. In the things you set up once… and haven’t looked at since. They’re not urgent. They’re not screaming for attention. So they wait. But that waiting? It’s quietly costing you. In this episode, I’m talking about the foundational projects that unlock...

I spent months trying to save $100 a month. No joke. Instead of upgrading my course platform to access a feature I needed, I decided to “be smart” and build it myself on another platform. You can probably guess how that went… it sat on my to-do list for months while I tinkered, tested, and avoided paying for features I “didn’t need.” In this episode, I’m breaking down the real cost of cheap… and w...

In this episode, I’m breaking down why people actually buy... and why focusing only on traffic, features, and discounts is keeping your sales stuck. We’re talking psychology, brand identity, and what brands like Nike and Apple understand that a lot of small businesses miss. If you want higher conversions, repeat customers, and a brand people remember… hit play. What You’ll Learn: Why people buy Th...

Helping my husband with his website reminded me just how often we overcomplicate our messaging… or worse, miss the moment entirely. The same thing happens in eCommerce email automations. In this episode, I’m breaking down the biggest mistake I see store owners make when it comes to writing automated flows—and how to fix it fast. Because automations shouldn’t be about sparking the sale. They’re abo...

Inside the Lounge, we’ve been knee-deep in planning convos… and one theme keeps popping up over and over again: what’s a good average order value, how to increase it, and how to leverage your free shipping threshold without losing money. What we'll cover: The general rule I recommend for raising your AOV How to reverse-engineer your free shipping threshold based on your product prices The real dea...

If you feel like it’s been forever since Klaviyo made any major updates that actually affect how YOU run your eCommerce biz... you’re not wrong. But that just changed, friend. In this episode, I’m diving into some of Klaviyo’s newest updates—including one that I’ve personally been asking for since before I started the podcast. (Spoiler alert: they finally f*cking listened.) From growing your email...

We all start the year with big dreams, lofty goals, and this idea that this will be the year everything changes. But then... you sit down to plan and suddenly you're drowning in data, dashboards, and "shoulds."   Sound familiar? Yea, you're not alone.   It's time to ditch the overthinking and getting back to basics with a stripped-down approach to business planning. Don't stress yourself out with...

If 2025 felt like a never-ending rollercoaster, you’re not alone. But what if I told you the data actually says we did pretty damn well? Yup. I’m back with a breakdown of my 2025 Pulse Check Survey and some extra insight from the Q4 follow-up.   In this episode, I’m sharing: The surprising stat about how many of you were actually up in sales Whether doing more marketing actually pays off The top 3...

Shopify has officially released its Winter 2026 Editions update, and in this episode of the eCommerce Badassery Podcast, we're breaking down everything you need to know. From major AI innovations to new Shopify apps and backend tools that can transform your store’s performance, this is your complete, no-fluff guide to the latest Shopify updates for eCommerce businesses. The Winter 2026 Shopify Edi...

Are You Ignoring THIS Major Revenue Driver in Your Biz? It's time to get real about your email marketing strategy. Even if you think it’s doing fine… when was the last time you actually looked under the hood? If your answer is “uh, it’s been a minute”—don’t worry, you’re not alone. That’s exactly why I’m bringing back this popular episode for our year-end recap series. In this episode, I walk you...

Just because BFCM is over doesn’t mean the holiday shopping season is. In fact, over HALF of holiday shoppers still have gifts to buy. So if you’re already winding down your promos and marketing... pump the brakes, my friend. There is STILL time to make more money this season—and this episode is your game plan. I’m walking you through 5 powerful strategies to capture those last-minute buyers and k...

Save the Date! The Badassery Blitz is back on December 8th ⚡️ Tune in to hear more about the deals coming your way next month!  Get on the Email List https://ecommercebadassery.com/freestuff   Check Out the Course Pages AI Brand Brief: https://ecommercebadassery.com/brandbrief/ Content Badassery: https://ecommercebadassery.com/content-badassery Shopify Secrets: http://checkout.ecommercebadassery....

Ever find yourself knee-deep in a to-do list you created for yourself... and then wonder why you're so damn overwhelmed? You’re not alone, friend. This week on the eCommerce Badassery Podcast, we’re digging into the trap so many entrepreneurs fall into: doing more just for the sake of doing. If your calendar is full, your projects are piling up, and you can’t remember why you even started half of...

If you’ve logged into Canva lately, you might’ve seen the announcement: you can now design emails and export the HTML to use in your email marketing platform. Sounds cool, right? But before you dive in and start redesigning all your campaigns in Canva’s new tool, there are a few things you should know. In this episode, I’m breaking down what this new feature actually looks like in practice, how it...

Apparently, humans are more motivated to avoid pain than they are to chase pleasure. So instead of giving you a sparkly, motivational pep talk for Q4, I’m flipping the script and hitting you with a little tough love... because nothing kills your holiday sales quite like these common mistakes.   Inside this episode: The one thing that makes or breaks your holiday offer Why a super popular holiday p...

We’re pressing pause on the holiday hustle this week for something a little different — and honestly, really important. I’m running a quick, anonymous survey called the Product Biz Pulse Check to get a read on what’s working (and what’s not) for product-based business owners right now. The goal? To spot patterns between those who are thriving and those who are struggling — so we can all focus on w...

One of the biggest questions I get this time of year is whether or not you should update your email automations for Black Friday and the holiday season. Spoiler alert: my answer hasn’t changed since 2022   Inside this episode: Whether you really need to update your email automations for Q4 A smarter way to keep your flows seasonally relevant The one thing you might want to turn off during BFCM A q...