Conversations on the Creek

In today’s episode, recorded following a panel discussion at the Insurtech NY 2024 Spring Conference, Andrew Schwartz, a Senior Analyst at Celent, joins host Rob Savitsky to explore the use of generative AI and advanced analytics in insurance claims management. They delve into various applications, from first notice of loss to claims triaging, highlighting the potential for generative AI to enhanc...

In today’s episode, Meredith Barnes-Cook, Partner at Resource Pro joins host Rob Savitsky to discuss the state of chatbots in P&C insurance. Given the rise of generative AI, how are today’s bots different from those of the prior generation? What are the biggest opportunities for insurers to leverage them across their operations? How will they impact the day-to-day life of the individual claim...

In today’s episode, Oliver Werneyer, VP of Product Strategy and Innovation at Duck Creek sits down with Bernhard Schneider of PwC to discuss the importance of payments for the insurance industry. Insurers are under immense pressure to reduce their costs, better meet customers’ expectations and innovate and grow their business. We explore how critical payments is to the overall insurance value chai...

In today’s episode, Rob Savitsky sits down with David Gritz, Founder and Managing Director of Insurtech NY to discuss the role of insurance startup accelerators in facilitating innovation, the evolving role of the MGA and carrier relationship, and the impact that AI is having to drive better business outcomes.   What role do accelerator programs play in helping insurers extend their innovation pro...

In Duck Creek’s annual reflections and predictions on the Creek episode, hosts Rob Savitsky and Zach May sit down with fellow millennial, Ema Roloff of Roloff Consulting, to rewind the tape on 2023 and crystalize their visions for the evolving terrain of the insurance industry in 2024.   With older workers retiring in droves, what have carriers been doing to attract younger workers and what will t...

In today’s episode, Rob Savitsky sits down with special guest, Sully McConnell, Head of Insurance at Snowflake, as well as his colleague, Dan Katz, Senior Director of Product Management at Duck Creek to discuss the state of data strategy in insurance.   They kick off the conversation by having a lively discussion around why it is more important than ever for carriers to be thinking about their ent...

In this episode of Conversations on the Creek, host Rob Savitsky continues the conversation from Part 1 and takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have quick hitting discussions with several P&C innovators around the most pressing industry trends. Guests include Sabine VanderLinden (Co-Founder & CEO; Alchemy Crew); Tara Kelly (President & CEO...

In this episode of Conversations on the Creek, host Rob Savitsky takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have bite-sized discussions with several P&C innovators around the most pressing industry trends. Guests include Rose Hall (SVP, Head of Innovation, Americas; AXA XL); Ryan Lockwood (Senior Manager, Data Platform; Toyota - Connected Analytic Servic...

On this episode of Conversations on the Creek, Rob Savitsky chats with Caribou Honig, Chairman and Co-founder at InsureTech Connect (ITC), and Partner at SemperVirens Venture Capital about why he started ITC, what attendees can expect at this year's event, as well as his predictions for what technologies will impact insurance in the future.  As a VC back in 2016, Caribou had been investing in the...

On this episode of Conversations on the Creek, Rob Savitsky chats with Sarat Varanasi, P&C Practice Leader at Cognizant about the concept of “digital twins” and how insurers are leveraging them across the insurance lifecycle. Digital twins are virtual representations of physical objects or processes. They are fed by real-time data leveraging technologies such as IoT sensors, telematics devices...

On this episode of Conversations on the Creek, Rob Savitsky chats with Ben Zimmerman, Founder and CEO of Opterrix about the founding of his company, and his viewpoint on how climate change will impact extreme weather events and its implications to the insurance industry.  Incubated inside of the venture-build studio at American Family Insurance, now known as Tenney 110, Rob and Ben spend a fair am...

Conversations on the Creek’s first-ever, live video podcast episode was recorded during the Duck Creek Formation ’23 conference!  In this episode, Rob Savitsky sits down with Matt Morgan, Co-Founder and COO of Argyle Insurance to discuss forming and running a new insurtech company targeting small and medium sized enterprises (SMEs) in Australia. The show kicks off with Matt discussing why he decid...

On this episode of Conversations on the Creek, Rob Savitsky chats with Oliver Werneyer about the founding of Imburse, joining Duck Creek, and the importance of payments to the insurance industry.    Earlier in 2023, Oliver ""joined the flock"" upon Duck Creek's acquisition of Imburse. Imburse is a modern, SaaS platform that enables insures to quickly connect to the entire payments ecosystem. Throu...

On this episode of Conversations on the Creek, Zach May fills in as host to chat with Tim Greene of Verisk about wildfire risk and the role of smoke damage, and how advances in new data sources can help insurers better manage the risk.  The show kicks off with Tim recapping the past couple of years of wildfire trends. From there, they delve more specifically into the role of smoke damage, includin...

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Tanner Sheehan of LexisNexis Risk Solutions about optimizing the auto claims customer experience.   We kick off the show by asking Tanner about some of the key takeaways from his whitepaper on U.S. auto claims trends, which provides insights into consumers’ perception of the claims experience and the reasons wh...

Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. Given Microsoft’s recent $10B USD investment in the company, Rob Savitsky and Scott Field sat down to chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience.  We begin by talking about ChatGPT’s ability to have human-like...

On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek. We start off by discussing the early days at the company, and how in the year 2000, Andy teamed up with co-founders Doug Roller, John Roller, Becky Roller, Kerrick Tweedy, Barry Tate, Ken Toler and high school g...

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalization.   As the President and CEO of the Property and Liability Resource Bureau (PLRB), and also an insurance & insurtech advisor and thought leader at insurance Evolution Partners, Bryan had lot to say on this topic!   We kick off the show by getting Bryan’...

On this episode of Conversations on the Creek, Rob Savitsky and Shreyas Chakravarthy Vasanthkumar sit down with Simon Torrance, an independent advisor, corporate venture builder, keynote speaker, and an investor at Embedded Finance & Super App Strategies and at MetaFlight, to chat about all things embedded insurance.   Projected to account for over $700B in Gross Written Premiums by 2030 in P&C an...

On this episode of Conversations on the Creek, we’re happy to welcome this month's guest, Martina Conlon, Head of the Property & Casualty Insurance at Aite-Novarica. Martina has extensive experience in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems, business intel...

On this episode of Conversations on the Creek, Duck Creek's Rob Savitsky and Zach May reflect on themes spannings episodes from the past year, as well as spotlight several insurtech solution providers that we've collaborted with in 2022, which can extend and complement modern core systems. From digital customer service to personalized interactive videos to tools for managing and responding to CAT...

Partner Podcast #21 | From online shopping to ordering a rideshare, today's consumers have become accustomed to receiving personalized, seamless experiences – and they expect similar experiences when dealing with their insurance company. One new tactic insurers are adopting is the development of personalized, interactive videos and deploying them across a number of use cases, such as during a clai...

On this episode of Conversations on the Creek, we’re proud to welcome this month's guest, Pete Tessier, Vice President of Sales and Marketing at BSI Insurance and the Host and Producer of The Insurance Podcast. As the first broker to ever come on to our show, Pete shares his perspective on what he believes insurance carriers should be thinking about as they approach partnerships with their distrib...

We love talking about innovation across the insurance industry - speaking with our ecosystem partners, customers, SIs and leading experts who are modernizing every aspect of insurance. In this latest podcast, we talk with Dan Gumpright, New Venture Lead at Tenney 110, the venture build studio at American Family Insurance, about incremental and disruptive innovation, the models that support both, f...

Partner Podcast # 20 | Maximizing the productivity, brand loyalty and experience of agents, brokers, and other insurance intermediaries is easier said than done. In this episode of the Conversations on the Creek podcast series, Crystal Darling of Duck Creek chats with Mark Harrison of Ivans about what needs to happen in order to improve the ease of doing business between insurers and producers, th...