Maddi Cook & Hayley Jepson

Coffee Isn't Lunch

Welcome to Coffee Isn't Lunch, the weekly podcast for ambitious hair and beauty professionals alike by your hosts Hayley Jepson and Maddi Cook. Hayley, aka The Resilient Hairdresser, is a former hairdresser and psychotherapist and now coach and educator. She is leading the industry out of burnout and into better mental health. And Maddi, aka Boss Your Salon - if you've ever asked anyone online about pricing, her name's probably come up. She's here to pull back the curtain on business strategy and help you get paid. And together, we're obsessed with ridding the industry of old school harmful hu...

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Autor

Maddi Cook & Hayley Jepson

Kategoria

Business

Ostatni odcinek

24 mar 2025

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Odcinki

62. Final Thoughts For Now... 24.03.2025

We’re wrapping things up (for now!) with a special countdown of your top five favourite episodes, which had you nodding, taking notes, and sending us all the love. From navigating tricky clients to exploring the link between money and success, we’re revisiting powerful convos around ADHD, setting boundaries, and pricing in the hair industry.  We’re also chatting about the emotional side of pricing...

61. Are Your Patterns Playing Out In Your Business 10.03.2025

What if your past experiences are secretly influencing your business choices? In today’s episode, we explore the unconscious psychological habits that affect how hairdressers operate.  Whether it’s a scarcity mindset or the need for control, these hidden behaviours can make or break your business growth. Listen in to learn how to bring these habits to light and make smarter, more intentional decis...

60. Sick Of Your Clients Contacting You Out Of Hours? 24.02.2025

Do you ever feel like your phone never stops pinging, even after hours? We totally get it! In this week’s episode, we’re diving into the all-too-relatable struggle of handling client messages outside working hours. From last-minute appointment requests to holiday-time DMs, we’re sharing our own experiences of feeling always on —and why setting boundaries is so important. We’ll chat about simple wa...

59. Does Work Life Balance Really Exist? 10.02.2025

How do you juggle a busy career like hairdressing without burning out? This week, we’re getting real about work-life balance, what it actually means, how it’s changing, and our own (sometimes messy) experiences with it. We’re sharing how we went from nonstop hustle mode to making more intentional choices and why adaptability is key. Plus, we’re diving into the different seasons of life and how bal...

58. Where Did All My Profit Go? 27.01.2025

Feeling overwhelmed by tax season? You’re not alone! This week, we’re diving into the common struggles that self-employed folks and business owners face during this hectic time. We share our stories—like dealing with messy finances and those dreaded surprise tax bills—and why staying on top of things can make life so much easier. A little proactive financial management can go a long way, from trac...

57. What To Do When Your Client Ghosts You? 13.01.2025

Why Do Clients DISAPPEAR?! This week, we're chatting about the ghosting epidemic plaguing the beauty world. We're discussing the emotional rollercoaster of having clients vanish into thin air, leaving you high and dry. We'll unpack the awkwardness, explore how communication styles have changed, and, most importantly, how to NOT take it personally!  We'll equip you with the ulti...

56. 2024: Ditch it? Or Do It Again? 30.12.2024

Are you ready to reflect on the past year and start dreaming big for an exciting 2025? This episode is all about celebrating your achievements, setting clear boundaries, and making self-care a true priority. Maddi shares her journey with financial planning and creating space for meaningful rest, while Hayley explores the power of personal growth and aligning with what truly matters to you. We dive...

55. BTS of Our Group Chat (ft. Emma Fowler and Vivienne Johns) 16.12.2024

We've talked a lot about our amazing group chat on the podcast, so we thought it was high time to introduce you to some of the incredible women behind it! In this episode, we sit down with Vivienne and Emma to chat about how we all bring something unique to the table, from Hayley's calming vibes to Emma's straight-talking honesty.  We discuss the ups and downs of the hair and beauty...

54. Keeping The Christmas Spirit In December 02.12.2024

How can you, as a talented hairdresser or beauty professional, enjoy a stress-free holiday season? In this week's episode, we dive into the challenges faced by beauty professionals during the busy Christmas season. From managing overwhelming client demands to the stress of holiday traditions, we've been there! We share stories about the burnout and resentment that can creep in and how we...

53. The Problem With Perfectionism... 18.11.2024

Ever felt like you're your own worst critic? Join us as we dive into the surprising link between perfectionism and procrastination. We explore how the fear of failure and the constant pursuit of flawlessness can actually hinder progress and productivity. We share personal stories, practical tips, and expert advice on how to overcome perfectionist tendencies and embrace a more balanced approac...

52. How Much is Enough? 04.11.2024

What does "enough" mean to you in your life and work? In this week's episode, we explore the idea of "enoughness," especially in the context of the hair and beauty industry and online coaching.  We share stories from the moments that made us rethink what truly brings fulfilment and balancing financial success with a meaningful lifestyle. Plus, we dive into the sense of emp...

51. Are You Looking For Validation In The Right Places? 21.10.2024

Ever wondered how much social media likes, awards, and client compliments can really boost your confidence (and maybe even your career)? We're diving deep into the world of external validation and discussing the pros and cons. We're sharing our personal experiences and how we've navigated the ups and downs of seeking validation. But don't worry, we're not just talking abou...

50. Happy Clients, Happy Bank Balance 07.10.2024

Ready to take your hair and beauty services to the next level? In this episode, we'll dive into practical strategies to enhance the client experience from start to finish. From boosting your online visibility to streamlining bookings and setting clear expectations, we explore how making your clients happy will help bring in more income.  Hit play to learn how to create a memorable and satisfy...

49. Get Your Head Out Of Your Client's Purse 23.09.2024

Are you feeling good about how much you're charging for your services? We're talking about pricing in the beauty and service game today. We challenge you to think outside the box when it comes to setting rates, urging us to avoid making assumptions about our client's financial situations. We explore the psychology behind pricing decisions, understanding that emotions often play a bi...

48. Lessons I've Learned as a Salon Owner with Sheridan MamaWest 09.09.2024

Want to grow your salon without burning out? Join us as we chat with MamaWest, a Melbourne-based salon boss who's been there, done that. She spills the tea on the ups and downs of expanding her business, including the emotional rollercoaster and how she built a killer team. We dive deep into setting boundaries, managing money like a pro (hint: it's not all about saving), and prioritising...

47. Introverts & Extroverts 26.08.2024

Are you sick of the stereotype that all hairdressers are extroverted social butterflies? Join us as we bust that myth wide open. In this week's episode, we explore the world of introverted stylists, exploring their unique challenges and strategies for thriving in a fast-paced, people-oriented industry. From energy management to self-care, we cover it all. We're sharing our practical advi...

46. How Many Hats Do You Wear? 19.08.2024

How do you handle juggling all the different roles at work and home? Today, we're exploring the idea of "wearing many hats" and focusing on the emotional weight and potential burnout that comes from managing tasks like bookkeeping, customer relations, and household chores.  We want to stress the importance of recognising and sharing these responsibilities to prevent feeling overwhel...

45. Talk To Our Agent - with Karrie Fitzmaurice, Founder of KIT Studios 12.08.2024

Ever wondered what it's really like to have an agent? Join us as we're joined by our very own agent, Karrie Fitzmaurice, Founder of KIT Studios as she shares all about having an agent in the world of hair.  Karrie shares the day-to-day life of an agent and how they can supercharge your career. Discover how to know if you're ready for an agent and what to expect from this exciting pa...

44. Are You Allowed To Change Your Mind? 05.08.2024

Is it okay to change your mind? We all know that feeling of sticking to a plan, even when it’s not working. In this episode, we’re diving into why people are so scared to change their minds and how it can hold you back. We’re sharing stories from our hairdressing and coaching careers about the ups and downs of adapting to change. Plus, we’ll talk about the crazy shift from old-school salons to dig...

43. Are You Proud Of Calling Yourself a Hairdresser? Shifting Perceptions in The Industry 29.07.2024

Tired of the same old stereotypes about hairdressers? Us too. In this episode, we're spilling the tea on the unfair labels slapped on the hair and beauty industry. From misconceptions about intelligence to the impact of social media, we're breaking down why these views are way off base. We're also talking about how we can change the game and give hairdressers the respect they deserv...

42. Stop Procrastinating and Listen To This Episode Right Now 22.07.2024

Do you ever find yourself scrolling through social media instead of tackling important tasks? Or maybe tidying up the whole house sounds better than organising your overflowing inbox? This episode is all about procrastination - that sneaky villain that holds us back from being productive. We share actionable tips to help you conquer your to-do list. We're talking about breaking down big tasks...

41. When Should You Hire A Coach Or Mentor? 15.07.2024

Feeling like you're going it alone in the hair and beauty industry? Have you considered getting some support to help you thrive? This episode is all about the power of coaching and mentorship!  We share our experiences, showing how these can empower you at any stage of your career. We discuss recognising the type of support you need, from strategic business coaching to finding a mentor during...

40. How Much Should We Worry About Our 'Competitors'? 08.07.2024

Ever get sucked into that rabbit hole of scrolling through competitor salon pages on Instagram? Feeling a little burnt out by the constant comparison game? We hear you! In this episode, we explore how to stay inspired and avoid the comparison trap.  We also talk about tools like SWOT analysis to help you identify your strengths and weaknesses while understanding your competition. Plus, how to set...

39. What To Do If You Fall Out Of Love With Your Business 01.07.2024

Have you ever dreamt of throwing in the scissors and walking away from your salon? We've noticed this feeling creeping up on a lot of business owners lately. This episode dives into the challenges faced by salon owners and hairdressers, from the daily grind to the urge to escape. We'll explore strategies for addressing burnout, identifying the root causes of dissatisfaction, and finding...

38. Are Generational Differences Impacting Your Business? 24.06.2024

How do generational differences shape the hairdressing industry? Today, we’re diving into this fascinating topic by looking at baby boomers, Gen Xers, millennials, and Gen Zers. We’ll explore how these generational differences influence everything from workplace dynamics and leadership styles to motivation and client interactions. Understanding and adapting to each generation’s unique preferences...

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